UX
Discussion List
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Praveen Gehlot 49 views 3 comments 0 points Most recent by Narendra More-Support-Oracle Fusion Service -
Is There a Way to Print Out a Blank Purchase Order Form?One of our users has asked if there is a way to print a blank hard copy of the purchase order form in case of an emergency. Users would fill out the relevant information… -
Is there way to add banner within a record on overview or details page in fusion classic UIwe want to add banner in an Account record(s) in oracle fusion sales, so when a user opens a record and sees that banner, they'd be aware about current status of that re…
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How to navigate to Add Relationship drawer for a particular contact/Account from a VBCS screen in CXSummary: How to navigate to Add Relationship drawer for a particular contact/Account from a VBCS screen within CX We have a business requirement such that from a custom …
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BPM Approval Notification ServiceRequestDetails Deep Link redirecting to Classic ADF UIIn Service request, we are triggering BPM Approval flow from Redwood layout but in approver notification the SR Details page deep link is navigating us to classic ADF la…Sukumaran Ayyaswamy 120 views 14 comments 0 points Most recent by Karyn Kurland-Oracle Fusion Service
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HR Help Desk : Email NotificationSummary Enable Email Notification by creating a object workflow for Service Request/MessageContent Hello Experts, Kindly share your inputs on the below: Please let me kn… -
Can we write validation Rules using EL expression on a date field in Page Composer.Use Case: User should be restricted from selecting date prior to SYSDATE - 2 Questions: Can we add this validation on a date field using Page Composer? What is the EL ex… -
How to display a new pop-up window on Change order screen when user Clicks on Submit?We have a business requirement, to display a custom message to user to confirm whether they updated specific information on the Purchase Agreement change order screen. H…
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Cannot add documents to a caseIt seems that we cannot add documents to a case once it's been created. Is this by design? We are on 25B. -
How to redirect to Redwood when clicks on results in Global SearchSummary: Hello community, I have enabled Global Search to search Service Request and Work Orders, it's works fine but when I select the result the classic UI opens: What…
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CX Service UI Extension App is missing - 25A?We cannot see the CX Service UI Extension App in VBS, but we can see CX Helpdesk UI Extension. We've tried recreating projects and everything from scratch, and have all …
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How to add Custom fields in Task Edit page within Case Management?We have defined few Action plan action like Investigation Meeting Scheduled. Now when the agent is updating this action we want to capture the actual date of Investigati…
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Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM?Summary: Are the new AI services of Fusion Cloud on Redwood also available in Siebel CRM? Content (please ensure you mask any confidential information): The said feature…
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Case Management - The Case Category displays as an ID number not a descriptionSummary: We are using Case Management for HR Help Desk/Employee relations cases and have utilised the category field to give us granularity of the different categories o…
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make fields mandatory in Part order in service requestI need to make two fields mandatory in Parts order popup of the service request page, Users are missing this field and if the field is null our sales order will not proc…
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Has any one used Redwood UI in Oracle Fusion service? Is it recommended for new implementation?Summary: Need to know if we should enable and use Red Wood UI in new implementation for Fusion Service Content (please ensure you mask any confidential information): Loo… -
sandbox page composer structure pane is hidden for popups, how to add custom button on popupSummary: Hello team, we need to add custom button on popup using sandbox page composer. page composer structure pane is hidden on click of button which shows popup. plea…
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Best practice for customer with Service locations oriented Customer ServiceSummary: We are facing a unique challenge with the Fusion Service for the customer service where there a customer has multiple locations. The Fusion Service screens are …
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Add pop-up button to Service Request action buttonSummary: We are looking for a way to open a pop-up from the Service Request action button page similar to the "Resolve" pop-up window. We want to do this to move queue a…Stephan van der Walt 22 views 3 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Not able to see the Foldout Overview panel in service Request edit pageSummary: Foldout Overview Panel is enabled in the Service Request Details page in Redwood but when i open edit page can't see the panel(Foldout Overview Panel). Content …
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Oracle Fusion on custom object landing page add object level buttonHi Everybody, In Oracle Fusion, on custom object landing page we want to add button that will run a webservice and refresh the page. Best Regards.
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City, County names are not matching in wage basis rules page with the manage geographies.We have tried to create a report to fetch the details(city, county, primary and secondary classification) from the wage basis rules page but when tried to fetch particul…Sandeep_Tallur 41 views 1 comment 0 points Most recent by Julian Challenger-Oracle Reporting and Analytics for HCM
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how to hide the mark as complete and delete actions in tasksHi Everyone, In NGS Activitiy screen we are getting Mark as Complete and Delete for Task. we don't want to give those two options available to End Users. How can we hide… -
Is there an interface that can query the status of Oracle fusion in real-timeIs there an interface for real-time querying of the status of Oracle fusion, including whether it is available for our company, including system updates and other unavai…
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View photo option on work order attachment ( redwood)Summary: Greetings, Currently, on the OFSC Work Order Next Gen UI, we are mapping photos from OFSC to B2B Work Orders. As a user, it would be highly beneficial to have a… -
Hierarchy View not working under Schedule ProcessSummary: We ran 'Import AutoInvoice' program which generated a few of the subprocesses but not sure why the Hierarchy view is not working and it is showing all the main …Rahul Kumar Gupta.-Oracle 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
I am unable to see my internal service requestsWhen I create an internal service request, i am unable to see it from Help desk request work area. I have assigned all the necessary helpdesk related rolesas well. Any h… -
How to maintain font style as "Calibri" in CX?Summary: Currently in outlook we are following font style as "Calibri" however the same is not added in CX. So please let us know how can we change the font style in cx.…
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How to enable Format painter option in Service request object?Format painter option is not enabled hence we are unable to maintain the font style and font colour in service request. Kindly please let us know how to add format paint…
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How to create a web Application through sandboxSummary: how can i create a web application in the below screenshot Content (please ensure you mask any confidential information): Version (include the version you are u…