Cloud at Customer
Discussion List
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Request to reset 2FASummary: Help reset 2FA Content (please ensure you mask any confidential information): Hi, The 2FA authenticator associated with my free-tier cloud account was broken, a… -
Need sample payload for new ESS rest api for scheduling a job jobSummary: Hi All, I see in this link from oracle documentation for new ESS job rest api available in 23B release. https://docs.oracle.com/en/cloud/saas/applications-commo…
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Account upgrade still in progress for 2 weeksI currently have a Free Tier account and on March 8, 2025, I requested an upgrade to a paid “Pay As You Go” account. As part of the process, my card was verified with a …
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Why i cant login to my oracle acc and also not receiving password reset mailSummary: raikarpankaj1@gmail.com I can't login to my acc can anyone help to login to my acc.. i also dont get password reset mail. If i try to reset my password
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Lost account access because of person pretending to be meHello oracle community, Summary: Lost account access because of person pretending to be me. Both the call centre and Live Agent recommended to write here. Content: One d…
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I can't log into my free tier cloud accountSummary: Content (please ensure you mask any confidential information): In the live chat they told me that they have reset my account but I still can't log in. They aske…
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I can't log into my cloud account (free tier)Summary: Content (please ensure you mask any confidential information): I can't log into my cloud account (free tier). Always the same message: Invalid username or passw…
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Help with MFA reset on OCI free tierHi, I can't access my Oracle Cloud Free Account because my phone number has changed. And the credit card associated with my account has expired. I now have a new card, b…
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Unable to access applications from Cloud ERPunable to access any application from Cloud ERP , It gives either blank page or unauthorized error. Also we are unable to access ords through API Gateway as well , this …
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Unable to Signup OCII don't have any Oracle cloud account. But during signup Im getting below error. Error processing transaction It looks like you already have an account using a different…
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account estranged, lost access, Live Agent and people in tech support can't do anythingDear oracle community, I know… probably the most common problem here and since I have a free tier, I kind of expected that. What happened: One beautiful day I logged int…
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Instance stuck on "STOPPING" for the last 48+ hours.Summary: My instance has been stuck on "STOPPING" for the last 48+ hours. I can't start the instance, I get an error code: "Unable to start instance: instance ocid1.inst…
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Problem whit account upgrade oracle cloudI have the problem that it has been 4 weeks since I wanted to upgrade my account to premium and nothing has happeneda
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I can't log in to my cloud accountI can't log in to my cloud account, and it keeps saying that the password is wrong, and I can't receive the email to reset my password. I can receive the temporary passw…
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Instance Disabled for 'DDoS Attacks' Despite No Unusual Network Activity in LogsSummary: Instance disabled due to "DDoS attacks" despite no unusual network activity in the last 24 hours. Content (please ensure you mask any confidential information):…
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Upgrade to PAYG Stuck Over 7 Business Days - SR 4-0000346585I am writing to follow up on my ongoing issue with upgrading my Oracle Cloud account from Free Tier to PAYG. Despite following all recommended steps, my account remains …
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If I opt for a paid tier, can I revert to a free tier later?I am considering changing the subscription plan from the free tier to "Pay As You Go". Can I return to the free tier plan afterwards? -
My OCI Always Free Account is pending reviewHello, I created an Oracle Cloud Always Free account more than a week ago. However, I received an email stating that my account is pending verification. Since then, I ha…
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Request reset my MFA | oneqpservicesSummary: I am writing to request assistance with resetting the Multi-Factor Authentication (MFA) for my default administrator account. I have already contacted chat supp…
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I need help.I can't login to my oracle account.Summary: I can't login to my oracle account.The Recovery Email reset it's currently an email that is not tied with me in any way. But MFA reset is going through the diff…
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MFA reset is going through the different email not the registered email address.Summary: I can't use my own account, and I can't reset it. It seems that my account was stolen and bound to another email address. Even though the account was registered…
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Can't connect to instance via ssh anymore.Summary: Can't connect to instance via ssh anymore. tcptrace to port 22 times out for example on host 140.91.226.34. Public open port checker portchecker.co shows that p…
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how to get bypasscode to connect OCI always Free TierSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Gouranga Mohapatra-Oracle 60 views 0 comments 0 points Started by Gouranga Mohapatra-Oracle OCI - General
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I can't signup because it keeps saying that payment information is unavailableSummary: I can't signup because when I'm prompted to the payment information it keeps throughing the error, data unavailable, even though I tried multiple browsers on mu…
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Upgrade to paid account not workingHi. I opened my OCI account on Jun, 2024, now I am ready to upgrade to a paid account. I requested the upgrade on Jan 8, 2025 (they even charged $100 USD refundable for … -
Re-register or reset the OMA information for the free cloud serverSummary: Re-register or reset the OMA information for the free cloud server. Due to changing phones without promptly updating the OMA for the free cloud server, the acco…
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Is CCC user account owned by the company it associated when the account was first created?When a CCC user account was created, it asked for a company. Is the CCC user account owned by the company? What if someone finished the project and leave? Can he/she bri…
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How to Migrate Cloud Customer Connect Account information to Personal email ID?Summary Transfer or migrate Company ID information in Cloud Customer Connect to Personal Email IDContent I would like to know if there is a process to migrate a resource… -
Oracle Authenticator mobile lost | Disable 2FA | MFA | MFA BugHi Team, I am currently using the free tier Oracle Autonomous Database. Unfortunately, my phone was lost recently, and the MFA and two-way authentication were configured…
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renaming tenancywhile i renamed and hit save received this error " The work request to rename your tenancy could not be initiated. There was a problem with the customer data. "