Cloud at Customer
Discussion List
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Instance stuck on "STOPPING" for the last 48+ hours.Summary: My instance has been stuck on "STOPPING" for the last 48+ hours. I can't start the instance, I get an error code: "Unable to start instance: instance ocid1.inst… -
Problem whit account upgrade oracle cloudI have the problem that it has been 4 weeks since I wanted to upgrade my account to premium and nothing has happeneda
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I can't log in to my cloud accountI can't log in to my cloud account, and it keeps saying that the password is wrong, and I can't receive the email to reset my password. I can receive the temporary passw…
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Instance Disabled for 'DDoS Attacks' Despite No Unusual Network Activity in LogsSummary: Instance disabled due to "DDoS attacks" despite no unusual network activity in the last 24 hours. Content (please ensure you mask any confidential information):…
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Upgrade to PAYG Stuck Over 7 Business Days - SR 4-0000346585I am writing to follow up on my ongoing issue with upgrading my Oracle Cloud account from Free Tier to PAYG. Despite following all recommended steps, my account remains …
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If I opt for a paid tier, can I revert to a free tier later?I am considering changing the subscription plan from the free tier to "Pay As You Go". Can I return to the free tier plan afterwards? -
My OCI Always Free Account is pending reviewHello, I created an Oracle Cloud Always Free account more than a week ago. However, I received an email stating that my account is pending verification. Since then, I ha…
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Request reset my MFA | oneqpservicesSummary: I am writing to request assistance with resetting the Multi-Factor Authentication (MFA) for my default administrator account. I have already contacted chat supp…
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I need help.I can't login to my oracle account.Summary: I can't login to my oracle account.The Recovery Email reset it's currently an email that is not tied with me in any way. But MFA reset is going through the diff…
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MFA reset is going through the different email not the registered email address.Summary: I can't use my own account, and I can't reset it. It seems that my account was stolen and bound to another email address. Even though the account was registered…
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Can't connect to instance via ssh anymore.Summary: Can't connect to instance via ssh anymore. tcptrace to port 22 times out for example on host 140.91.226.34. Public open port checker portchecker.co shows that p…
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how to get bypasscode to connect OCI always Free TierSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Gouranga Mohapatra-Oracle 56 views 0 comments 0 points Started by Gouranga Mohapatra-Oracle OCI - General
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I can't signup because it keeps saying that payment information is unavailableSummary: I can't signup because when I'm prompted to the payment information it keeps throughing the error, data unavailable, even though I tried multiple browsers on mu…
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Upgrade to paid account not workingHi. I opened my OCI account on Jun, 2024, now I am ready to upgrade to a paid account. I requested the upgrade on Jan 8, 2025 (they even charged $100 USD refundable for … -
Re-register or reset the OMA information for the free cloud serverSummary: Re-register or reset the OMA information for the free cloud server. Due to changing phones without promptly updating the OMA for the free cloud server, the acco…
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Is CCC user account owned by the company it associated when the account was first created?When a CCC user account was created, it asked for a company. Is the CCC user account owned by the company? What if someone finished the project and leave? Can he/she bri…
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How to Migrate Cloud Customer Connect Account information to Personal email ID?Summary Transfer or migrate Company ID information in Cloud Customer Connect to Personal Email IDContent I would like to know if there is a process to migrate a resource… -
Oracle Authenticator mobile lost | Disable 2FA | MFA | MFA BugHi Team, I am currently using the free tier Oracle Autonomous Database. Unfortunately, my phone was lost recently, and the MFA and two-way authentication were configured…
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renaming tenancywhile i renamed and hit save received this error " The work request to rename your tenancy could not be initiated. There was a problem with the customer data. "
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Account provisioning issues stuck in provisioning loopSummary: My account has been provisioning for about a year now, I want to upgrade to a paid resource or can I be downgraded to always free and the provisioning be cancel…
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Not able to receive a password reset email after changing primary email addressSummary: I recently changed my email from parkumania@gmail.com to parker@prowe.ca. A week later, I attempted to sign in and forgot my password. Clicking forgot password,…
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I Can’t create instanceHello I am trying to create a new instance but I can't. I just get this message below. I don't know why. I have been trying for more than a month. I was hoping for any h…
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Urgent Support Needed: Error Login to ORACLE APEX ON OCISummary: There is a problem with your environment because the Oracle APEX files have not been loaded. Please verify that you have copied the images directory to your app…
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Issues with deleted resourcesSummary: Hello, I am experiencing issues and cannot find a solution in the support documentation. Some time ago, due to problems with one of the instances, I decided to …
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May be way off-topic: Problems trying to register for OCI 30 day trialSummary: I am REALLY new here, just started to learn about and work with OCI and primarily interested in the IAM/Security area. I have been trying to register for the 30…
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Can't Access My Account. My phone bricked and I lost the authenticator codesSummary: Can't Acess My Account. My phone bricked and I lost the authenticator codes Content (please ensure you mask any confidential information): My phone bricked and …
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request to reset MFASummary: How to reset MFA. Content (please ensure you mask any confidential information): Hi Team, I lost my authentication data due to my mobile phone is broken. And th…
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Snorkel Installation on OCIHas anyone worked on installing Snorkel application on OCI SFTP for Bank Payments file transfer? We would want to understand the best approach and if any challenges/issu…
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Lost MFA - Lost Access to Mobile Device - Remove Mobile DeviceSummary: Require removal of MFA from account from Always Free cloud tier service Content (please ensure you mask any confidential information): Require removal of MFA fr…
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I can't create a new instance because of the Boot Volume.Hi, I tried to set my boot volume to 200GB with UHP target performance and auto-tune. Now my boot volume keeps on provisioning. Because it's taking so long, I decided to…