Cloud at Customer
Discussion List
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How can I send emails automatically using PythonSummary: I am trying to send Error mails through my python script through outlook to client email address. but i dont know how to get smtp credentials for oracle email a… -
Custom Return Path in OTMSummary: How to customize the Return Path DMARC configuration in OTM? Content (please ensure you mask any confidential information): The customer needs to set the DMARC …
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My free tier account has been deleted without any request or noticeSummary: Oracle says I requested my account deletion, but I NEVER did. Nor I received any communication notice or confirmation about the deletion. Content (please ensure…
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I do not have access to perform any operationSummary: I have no access to my computing instance. Cannot switch to paid account, cannot do anything when logged in. Content (required): I'm using free tier account and… -
All free tier instances are gone, the access to the whole root compartment has been blockedSummary: All resources (1 E2 AND 2 A1 -2OCPU 12G RAM instances for specific) under my root compartment have been blocked 30 days after my free trial ended. with permissi…
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Can't delete InternetGatewaySummary: I can't delete InternetGateway in my account because it references not-existing routing table. Content (required): Trying to terminate internet Gateway ocid1.in…
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I can't upgrade my account to pay as you go. It is in status "in provision" for more then 2 years.Summary: I can't upgrade my account to pay as you go. It is in status "in provision" for more then 2 years. Content (please ensure you mask any confidential information):
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I lost access to my MFA and support doesn't know what to do because my account never used cardcreditSummary: I lost access to my Oracle Cloud account, and when I contact support to recover it, they ask for my latest credit card details. The problem is that my Oracle Cl…
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All the dates across oracle needs to be defaulted to the current sysdate (4-0001238539)Summary: Hi Experts, I have a requirement where all the dates across Oracle needs to be defaulted to the current sysdate. This functionality is available across many Fin…
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my user lost all permissionsSummary: I have exactly same problem as https://community.oracle.com/customerconnect/discussion/734098/lost-all-permissions-for-my-always-free-account The solution provi…
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Pending Oracle Cloud Account Free Tier Application since October 13thHello, I applied for an OCI Free Tier account on October 13, 2025. I received the email with the subject "Your Oracle Cloud Account is Pending Review" which stated my ac… -
Instance is disabled. Please contact customer support to reenableSummary: Instance is disabled. Unable to restart. Please contact customer support to reenable Content (please ensure you mask any confidential information): I received a…
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Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailI am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the password res…
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Account recovery — need to change registered email (lost access to old Gmail)Summary: Hello — I forgot my Oracle Cloud account password and I no longer have access to the registered Gmail account because Google deleted it. I can’t receive passwor…
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Crop Analysis using AI Vision for Object Detection in OCIHello, I am working on a proof of concept to use images taken from a drone to detect healthy versus diseased crops in a crop field. Will I be able to fine tune the exist…
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My account has been stolen,Unable to reset my Oracle Cloud password via login interfaceSummary: My friend said he could help me create ARM. I gave him my API and it was stolen Content (please ensure you mask any confidential information): On October 8th, I…
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I am not able to sign in to my OCI cloud account even though I am using the right credentials.Summary: I am not able to sign in to my OCI cloud account even though I am using the right username and password. It's been a while since I had opened my account. Can yo…
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I need your advice to reset mfa (Free tier)Summary: Reset my MFA/2FA for Freetier account I lost my phone last week. So I don't know my MFA value and can't log into Oracle Cloud right now. I requested an MFA rese…
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I don't receive password reset emailsTried to sign in to my account using the credentials and it said "Invalid username or password". Then tried forget password and it said it sent but I don't receive anyth…
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Getting Identity Verification while logging into Oracle Cloud Support PortalHi All, I am able to login to Oracle Support successfully and I have an approved Support Identifier. After logging into the Oracle Support and then clicking on the "Swit…
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Oracle Academy Cloud credit not renewedSummary: I teach a subject using Oracle Cloud. This is my second year. Everything was fine, but, at some point, my credit has become 0 because the trial period (365 days…
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How do I change the email my oracle invoices are sent to?It is not sending them to the default email associated with my oracle account, and when I try to change it on the billing page (https://cloud.oracle.com/invoices-and-ord…
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Ive tried to login sucessfully, and have about 6 times only to get the same "ERROR page"Greetings, I have tried all the suggested solutions in help forum, and as far as i can see the only acceptable solution is to have a oracle rep reset acct from backend. … -
Unable to Reset MFA, Can't Provide Full Verification InformationSummary: I lost my MFA and need help to reset it, but I can't remember all the exact details required for verification. Despite providing as much information as possible…
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Unable to Create oracle Free tier account even after verification token is getting debitedSummary: Unable to create OCI free tier account, After payment verification money getting debited from CC I am getting an error with default response and can't proceed f… -
My free tier account is hackedSummary: My free tier account is hacked. The hacker has changed the recovery email to lucas_202301@hotmail .com Content (please ensure you mask any confidential informat… -
Unsubscribed from password reset emails, can’t receive them anymoreSummary: I accidentally clicked to unsubscribe from the password reset emails, and now I don’t receive them anymore Content (please ensure you mask any confidential info…
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how to change tenacy of free tier cloud accountSummary: how to change tenacy of free tier cloud account Content (please ensure you mask any confidential information): I created cloud account with canda toranto tenacy…sambasivarao kosuri-Oracle 18 views 0 comments 0 points Started by sambasivarao kosuri-Oracle OCI - General
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl…
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I cannot login to my Oracle Cloud account— Summary — I got an email said "There are no Oracle Cloud accounts associated with the e-mail address", but if I register Oracle Cloud with this email, the system shows…