Configuration
Discussion List
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…Digvijay Karasi 28 views 2 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS …Kiran Rajendran-121079 89 views 5 comments 1 point Most recent by Eduardo Kimura-Support-Oracle Field Service -
Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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Post recreating OFS environment from another instance whether we will have backup of old instanceSummary: Post recreating OFS environment from another instance whether we will have backup of old instance. This is needed to ensure if we see many issues on new created…Digvijay Karasi 66 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Asset Details OFS Standard Plugin ParametersUnable to configure Asset Plugin We have tried installing the latest Asset 360 plugin (23C) and noticed that there is a mandatory parameter called "NodeTypeCodes". Where…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj…megha_aggarwala 44 views 6 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab…Kiran Rajendran-121079 51 views 2 comments 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…User_2025-08-15-00-51-41-714 66 views 2 comments 0 points Most recent by User_2025-08-15-00-51-41-714 Field Service
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…Kiran Rajendran-121079 26 views 2 comments 0 points Most recent by Kiran Rajendran-121079 Field Service
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Setup Saml SSO in OFSC and Azure ADSummary: Setup Saml SSO in OFSC and Azure AD Content (please ensure you mask any confidential information): Please let me know the steps to setup a SAML SSO in OFSC and …
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Geolocation element with more than one geographic coordinateSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; I wanted to ask you if it is possible to have more than one … -
Query on route activation for on-call shifts.Hi Team, Lets take a scenario where a Field Resource has a regular shift from 8 AM to 5 PM , and an on-call shift from 5 PM - 10 PM. The route of the resource was activa…Anusree Sahadevan 25 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Graph or report for final status of the messagesSummary: Content (required): A graph or a report is being requested to show the transactionality of the channels of an external system where the final status of the mess…
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Is it possible to configure "Work Shifts" and display on the "Resource hint" ?Summary: Is it possible to configure "Work Shifts" and display on the "Resource hint" ? Content (please ensure you mask any confidential information): Version (include t…Raji - DishNetwork 37 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Display default value in property, with value based on another propertySummary: We're creating a Form for use during when technicians are working on and completing activities. This form has multiple properties, both pre-defined and form ele… -
Can we extend duration for retaining activity data beyond 90 days in OFSC?Summary: Can we extend duration for retaining activity data beyond 90 days in Oracle Field Service Cloud (OFSC) & if not then what is the way other projects retain such …Alexander Salnikov-Oracle 388 views 6 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
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Login and API domains removal on November 3rd, 2023What we are announcing: Removal of the legacy domains https://login.etadirect.com and https://api.etadirect.com on November 3rd, 2023 Summary: Starting on November, 3rd …Anastasiia Semenova-Oracle 87 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf…
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How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 59 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …megha_aggarwala 56 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 86 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…Ramesh S-Oracle 38 views 2 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…
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Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z…Mayank Rajak 39 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Clearing Outbound Message QueueHi Team, Is there a way to clear the outbound messages queue in order to avoid the already queued messages to be delivered ? Deactivating the message scenario and even d…Anusree Sahadevan 65 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to create Multi-select values lists under Properties module -> Entity = ActivitySummary: I am looking to add a property that allows multi value select answers Content (please ensure you mask any confidential information): Is it possible to create Mu…
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Getting Azure Session token in OFSC via SSOSummary: We have OFSC SSO sign-in and we are using Azure Entra for Login. Once logged into OFSC via SSO, we need to invoke another API for which we need Azure token for …