Configuration
Discussion List
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Default order for timeslotsSummary: It appears that the default ordering for Timeslots is in 'index' order - ie. time of creation. I have a requirement to add new timeslots that would need them to… -
Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): …Marc Arseneault 55 views 8 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 57 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Field Service CloudSummary: In configuration under work summary added icons as per attached screenshot but business required in linear view. Is it possible to add them side by side? Conten…User_2025-11-21-00-25-16-366 26 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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After cloning, In test instance will Applications are overridden from Productions Data.Summary: After cloning do we need create all the applications once again for Test Instance or do we need change the URL for the Databases.?? Content (please ensure you m…
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Can you add a hyperlink for Where's My Technician in Feedback sectionSummary: We want to add a hyperlink in Where's my Tech Feedback. Tried adding through html and it didn't work. Is it possible?
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Can Non-working reasons be reconfigured?Using Oracle Field service core application, our users want to be able to select how much time will they be on sick leave or annual leave (this are Non-working reasons u…
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How to move personalization in Oracle Fusion HCM from one instance to anotherSummary: How to move personalization in Oracle Fusion HCM from one instance to another Content (required): How can I move personalization in Oracle Fusion HCM from one i… -
Place Submit button at the TOP of a screen?Summary: Is there a way to position the 'Submit' button to be at the TOP of a screen instead of at the bottom? The same question could apply for other button like 'Cance…
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how to make connect Guided Learning with Oracle Field ServiceSummary: how to make the connection between Guided Learning and Oracle Field Service Content (please ensure you mask any confidential information): I have a guided learn…Siddharth Bhamare 79 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Ability to deactivate and hide message stepsSummary: Would like to be able to 'Activate/Deactivate' message steps, and be able to view the message steps based on 'Active/Inactive/All'. Content (please ensure you m…Marc Arseneault 25 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Best practices for WMT with support for 2 languagesSummary: Looking for best practices and/or recommendations for configuring WMT with support for 2 languages (English/French) Content (please ensure you mask any confiden…
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Will "Where is my Tech" tracking URL 'etadirect.com' be deprecated along with the login/api url?Summary/Question: We are aware that User Login Domain & API Domain requests using 'https://login.etadirect.com' will be depreciated in 23D and replaced by https://.fs.oc…Jim Altmeyer - CSM -Oracle 332 views 5 comments 0 points Most recent by Marc Arseneault Field Service -
OFSC Netsuite integrationSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Cancelling Mass/Repeating Activities - Self-Assign EnabledSummary: I'm not 100% sure if this a defect or expected behaviour. Our resources are typically configured with Self-Assign of a single bucket, this allows them to view a…Stewart Logan 34 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Multiday Activity Support for Debrief PluginSummary: Multiday Activity Support is not available for the OFS Standard Debrief Plugin Content (please ensure you mask any confidential information): Current Standard D…hussamyousufkunju-Oracle 38 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Oracle Field Service - custom pluginsSummary: When using OFSC application when connected to VPN some of the features like maps and custom plugins are not working. Please let us know whether OFSC has any lim…User_2025-11-21-00-25-16-366 36 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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Its Important to know how to handle and solve this "Address is not resolved"Summary: We added this full location to the resource location and the map cannot get it "Haramain Road, Al Nakheel District, Jeddah 21483, Saudi Arabia"
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WATCH REPLAY: Oracle Field Service 23D Release Deep DiveWatch the OFS 23D Release Deep Dive replay here Summary: Product Management reviews new features in the 23D release of Oracle Field Service. Content : Watch the replay o… -
SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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What is the logoutURL for Field service for Azure ADSummary: Content (required): Need the LogoutURL for SAML Azure AD, see https://learn.microsoft.com/en-us/azure/active-directory/develop/single-sign-out-saml-protocol Ver…
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Its important to change the default of the activity start timeSummary: Its important to change the standard of the activity start time as when adding activity without entering the start time , the start time is always coming with 1…
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I want to Put validations on 'odometer' field based on the value appear in 'Last meter reading'fieldSummary: I want to Put validations on the 'odometer' field based on the value that appears in the 'Last meter reading' field that "Odometer" value should be Greater than…
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List of Users (Technicians, Supervisors etc)Summary how to view all list of users in the systemContent If I want to see all list of users including field technicians, supervisors, area managers etc how and from wh…User_2T54E 68 views 3 comments 1 point Most recent by Fernando Parreira-Support-Oracle Field Service -
planned service histories not working as expectedSummary: When the field user starts the assigned activity before his/her default starting time, we are unable to find the asset button in the activity details screen and…
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Its Important to know if there is ability to import resources without APISummary: We need to import resources data (Information,Calendar,Workzone) to oracle field service but without using API. and if there is no way to do that rather than AP…
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Are all past activities, regardless of its activity status, part of retention?Summary: Hello. Quick questions: When it comes to retention, does it check the status of the activity like pending or started will not be part of it? Or would it be dele…
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Filter: Return all activities currently in SLA JeopardySummary: I'm attempting to build a filter that will return results of Activities that are current scheduled/routed but will miss the SLA in the current position. Content… -
while using linked templates (start-to-finish) allowing us to start 2nd activity without notifyingSummary: while using linked templates (start-to-finish) we tested the use case wherein we started the 2nd activity first and the 1st activity second. the system allowed …
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what is Allow user Feedback?Summary: Content (required): We want to understand – “What is the purpose of the “Allow user Feedback” checkbox on the user type “General” page. We can’t see it in the d…