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Configuration
Discussion List
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Add Buttons/Tabs/Plugins to "Add Activity" Screen for Technician in 19ASummary How to Add Buttons/Tabs/Plugins to "Add Activity" Screen for Mobility for Technician in 19AContent Hi, How to Add Buttons/Tabs/Custom Plugins to "Add Activity" S…User_2025-01-30-02-11-25-369 41 views 9 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Use the exchange message notificationSummary Add custom fields to the two inventory blocksContent We would like to use the exchange functionality between inventories. The case would be for a technician to r… -
Set modified field with current datetimeSummary Set modified field with current datetimeContent We are changing with internal messages some values of our Activities based on different events (activity started,…
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Element "Image" doesn't open the cameraSummary Image Element doesn't allow the user to take a photo from camera application.Content The user needs to take a picture at the end of an activity but the image ele…User_2025-02-03-20-48-58-461 44 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Not able to send Data from Plugin Iframe to Field Service Cloud ScreenSummary Not able to send Data from Plugin Iframe to Field Service Cloud Screen Name (cname) FieldContent Hi, We have a requirement to make the Name Filed searchable in B…User_2025-01-30-02-11-25-369 54 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Oracle Field Service Cloud Sample Plugin Working CodeSummary Oracle Field Service Cloud Sample Plugin Working CodeContent Please find attached working code provided by Oracle for sample plugin. I downloaded it from Oracle … -
Integrating OFSC with ICSSummary how to trigger activityUpdated and formSubmitted eventsContent We are integration our OFSC instance with ICS. Currently the integrations based on OFSC Adapter ar…
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How can I get notifications on Facebook when I answer an incident?Summary I do not see notifications on Facebook when answering an incidentContent When I generate an incident from Facebook it is created correctly and I can see everythi…Adriana Coronel 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Limit which user types a user type can edit their configuration?Summary Is there a way to limit for which users types a user type can edit their configuration?Content Is there a way to limit for which users types a user type can edit…
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Start Manually Link missing under Manual Routing Plan in OFSCSummary Start Manually Link missing under Manual Routing Plan in Fresh OFSC Client ApplicaitonContent Hi, I have configured Routing Plans (Manual & Automatic) in my Fres…User_2025-01-30-02-11-25-369 50 views 3 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Adding emoticons in the mobility ScreenSummary Can we add clickable emoticons on mobility screenContent One of our requirement is to add emoticons to take customer feedback. Once the work will be done, the te…
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Custom Action Name is not visible in Screen layoutSummary Custom Action Name is not visible in Book New Activity Screen layoutContent Hi, I have created an Action Name as shown in the attached screenshot and associated …User_2025-01-30-02-11-25-369 40 views 9 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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ReportsSummary Restrict to two decimal placesContent Hi guys, How can I restrict Field Service report values to two decimal places? PFA
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team info saving to custom property and sending to ICSSummary team info manipulationContent We can get the team info by following way on an event:
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Change Activities in GroupsSummary Updating fields with mass change works stupidlyContent Hey, We noticed a quite stupid way in the "Change Activities in Groups" feature (https://docs.oracle.com/e…User_2025-02-03-21-22-33-570 60 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service
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Missing Action Links in the latest release 19ASummary Not able to find Action Links in the latest Release 19AContent Hello, In the latest version 19A, OFSC introduced new section "Forms & Plugins" where we can creat…User_2025-01-30-02-11-25-369 37 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Unfinished activities look finished by estimated end timeSummary Unfinished activities look finished by estimated end timeContent I have noticed that when an activity starts close to the end of a shift and the technician does …
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Combobox values visibility restricting current valueSummary Combobox values visibility restricting current valueContent We have a combobox field that takes a series of values. Lets say at a certain point it has a value V1…
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Does OFSC support the Web Application Security?Summary Does OFSC support the Web Application Security?Content Hi OFSC gurus, I was wondering if any of you could provide me with some assistance/familiarity with the We… -
Raise a notification when a field is updatedSummary Raise a notification when a field is updatedContent We have 2 cases when we would like to raise notifications when a field is updated 1. When a user updates a fi…
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Is it possible to allow managers to start activities?Summary Allow managers to start activitiesContent We currently have a resource tree structure with Techs at the lowest level under their managers. The Techs have a resou… -
Map field based on hierarchySummary Map field based on hierarchyContent We have a field F1 which can contain some thousand different values. These values are constraint based on the combination of …
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Geo Location for Bucket resource typeContent Hi Gurus, Can anyone give a solution for the below scenario. Hierachy of the project is like Manager -> Supervisor ->List of technicians The Requirement is super…User_2025-01-31-00-30-36-440 32 views 5 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Filter the records shown in a screenSummary Filter the records shown in a screenContent We would like to be able to see the records on a screen (inventories on mobility) with a condition applied: Only view…
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Disable the delete Activity option from the cancel activity formSummary Disable the delete Activity option from the cancel activity formContent We would like to restrict dispatchers from deleting canceled activities so disable the de…
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Can the duration be changed manually for each activity?Summary Changing the duration of an activityContent Hello, I have an activity whose default duration is 1hr. However, as a resource, I want to be able to manually change…User_2025-02-03-19-04-27-500 34 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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How to Reopen a Completed ActivitySummary How to Reopen a Completed ActivityContent Hi, The Activity is completed yesterday by technician. As a supervisor i want to reopen the Activity today. But i was n…User_2025-01-30-02-11-25-369 40 views 2 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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PAS: Steps to send and receive feedbackSummary Steps to send survey to customer and record feedbackContent I created a survey with a sample question. I need to send this survey to customer via email once the …
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Editing Column names for Required InventorySummary Can we edit column names for Required InventoryContent Is it possible to edit required inventory column names? We want names to match our client business require…
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Setting up resource treeSummary Best practice for resource tree setupContent We are configuring our field service application for one of our client. Please advise about best practice i should f…