Configuration
Discussion List
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Undefined workzoneSummary Defining the workzone key to the technician , error is populatedContent Hi Gurus, I have created a custom property called "work center". I have to assign each wo…User_2025-01-31-00-30-36-440 30 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service -
Custom ReportsContent Hi Gurus, How do we create a custom report in OFSC? In one of our requirement, we have to show report of the technicians who have working during a particular shi…User_2025-01-31-00-30-36-440 24 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Activities and Resource labelsSummary Hi I'm trying to change the terms Activities and Resources to something else i.e Appointments and TechniciansContent Does anyone know if this can be done?. The e… -
Difference between workzone and locationContent Hi Gurus, What is difference between adding a workzone and a location to a technician? Thanks, MadhuUser_2025-01-31-00-30-36-440 33 views 2 comments 0 points Most recent by User_2025-01-29-00-17-24-665 Field Service
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Warning color changeContent Hi, In activity type we have color codes for different status, what does warning indicate? Even when the activity duration is extending beyond the mentioned dura…User_2025-02-03-20-16-47-345 35 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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Color code changeSummary Change in color code when technician is working beyond the specified timeContent Hi Gurus, How do we indicate a warning color in the timeline view when the techn…
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How to deal with the Daylight Saving TimeSummary How to deal with the Daylight Saving Time in OFSCContent Hi Community, How to execute or deal with the Daylight Saving Time on OFSC, is there any timezone we nee… -
Travel DistanceSummary Calculation of Distance Travelled by a Field Technician throughout the day.Content Hi, Is there any parameter or API available which provides information about t…
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OFS-OACS IntegrationSummary Issues in setting up URL for integration between OFS and OACSContent Hi All, I am trying to implement the OACS-OFS integration in OFS which has been introduced a…
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Time Slot and shiftContent Hi Gurus, What is the difference between timeslot and shift. Thanks, Madhu
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Assign work to group of technicianSummary Electrical skilled technicians are in different groups. During activity assignment all or 3 or 4 technicians should be assigned with the activity.Content Hi Guru…User_2025-01-31-00-30-36-440 18 views 4 comments 0 points Most recent by User_2025-01-31-00-30-36-440 Field Service
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Number of Days for which activities can be createdSummary Number of Days for which activities can be createdContent Hello Experts, We are currently working for a client that works on a contract basis with his clients. T…User_2025-02-03-22-01-17-623 20 views 3 comments 0 points Most recent by Megha Jain-121509 Field Service
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Message ScenarioContent Hi Gurus, What language is supported for trigger point in message scenario. From my understanding, message scenario can be used to send information or data to th…
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Starting activities automaticallySummary Can the system start activities automatically when the technician has arrived on the location, by using geofencing?Content Hi community, Does Oracle Field Servic…
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Using Supplementary Characters, Pictogram and EmojiSummary How to get strings to display emoji/pictogramContent The 18C release notes state that emoji and pictograms can be used across OFSC. However, we're unable to get …
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Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than…