Customer
Discussion List
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Sample Payload Request for SOAP web servicesSummary: Sample Payload Request Content (please ensure you mask any confidential information): We are using this WSDL: https://servername/fscmService/RecInvoiceService?W…Luca Nobili PWC 97 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Inserting a line in AR INTERFACE LINES within SOAPSummary: Inserting a line in AR INTERFACE LINES within SOAP service produce an error Content (please ensure you mask any confidential information): We are using this WSD…Luca Nobili PWC 33 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any Approval Process for Customer Bank AccountsSummary:Hi All, Checking Is there any Approval Process for Customer Bank Accounts? I have customer requirement in the Billing Module under the customer account page we h…
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Unable to Edit 'Value' in Customer Status: Can It Be Modified Directly Without Creating a New One?Summary: I had to make adjustments within Customer Status. I noticed that it's not possible to edit the "value," only the "description," which doesn't produce the desire…
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Remove Primary Contact Flag or Delete Contact (without Sales Cloud license)Summary: Removal of duplicate Primary Contact needed Content (required): A Customer account Communications contact was flagged as Primary Contact but this setting is not…Carol Fergusson 459 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can we use /crmRestApi/resources/11.13.18.05/hubOrganizations API to add sites for existing partySummary: We are using /crmRestApi/resources/11.13.18.05/hubOrganizations API to create party and party site. Now we have requirement to add multiple sites after the part…Chakradhar Mulumudi 4 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update Customer Account Profilehi we are trying to update Customer Account Profile for particular fields via 19sheet FBDI. Can some one help us out with what sheets we need to fill to update the above…Hemanth Buccapatnam Tirumala 12 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Updating Customer - XML invoicing detailsHello, I would like to know what web service can be used to update a customer XML Invoicing details (found by navigating to Manage Customers > Accounts > Profile History… -
Not able to get AR Customer contact information in case of multiple sitesSummary: I am trying to fetch AR Customer contact information which is displayed on Oracle Fusion screen. In case of multiple sites with each site having it's each conta…
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Validate arabic language only in text field inputSummary: Hi Team, We have a requirement for customer address, where the input should only be allowed in Arabic. as we understand there is no standard functionality to en…Shaik Muteeb 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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By Mistake we have updated the existing Customer Profile with new profile, is there any way toSummary: To Creation of Customer Sites thru FBDI by mistake we have added on New Customer Profile then the existing Profile got end dated, Is there anyway to revert the …SekharDivvi 22 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What are the REST API for AR Customer DFF Attributes?Hi, In order to do an integration with a third party service. We need the REST API available in order to populate and getting values for: - Customer Accounts DFF attribu…bandretta992 31 views 7 comments 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Credit limit at Customer Master organization LevelWe have two areas where we can add Credit Limit for Customers. Currently we have set it up at Customer Account Level. We even have the option to add this Credit Limit de…Hemanth Buccapatnam Tirumala 11 views 3 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Is Client SPF Email Allowed to Receive Out of Office and Non-Delivery Notifications?Summary: Allow Client SPF Email to Receive Out of Office and Non-Delivery Notifications Content (please ensure you mask any confidential information): Hi, Once client IT…Gladys Antolijao-Oracle 22 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Given the end data via manage customer form even then user can create invoice with inactive ship toSummary: User has given the end data via manage customer form even then user is able to create AR invoice on inactive 'Ship To' customer site. As per Oracle solution - S…RAVI GARG 12 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add an invoice line for a Receivables TransactionsSummary: Add an invoice line for a manual, incomplete and existing Transaction in Receivables Content (please ensure you mask any confidential information): We are tryin…Luca Nobili PWC 73 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to restrict edit access for customer contacts and Communications in Advanced Collections?We are unable to make customer contacts and communication tab view only.Mota Pavithra 22 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Web Services or FBDI is not available to Bulk Import Customer Account Notes in Oracle FusionWe have a large set of customer account notes(at account level) that need to be uploaded into Oracle Fusion. Any guidance on how to achieve this using available tools, s…Lokesh P 23 views 1 comment 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to block billing for a bankrupt customerIf I activate bankruptcy in advanced collections for a customer, it does not mean that it prevents further billing. How can I do this? Is there a function to implement t… -
How to import 250+ Resource Teams and Role Assignments in Oracle Fusion ReceivablesWe have a scenario where we need to create over 250 resource teams, then add resources to these teams and assign roles to each resource. Defining these manually would be…Alexiss Arguelles-Oracle 21 views 4 comments 0 points Most recent by Alex D-Oracle Receivables & Collections -
Bulk creation of site profileSummary: is there any way to bulk creation of site profile Content (please ensure you mask any confidential information): We have created customer through uploader using…
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Profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESSSummary: When I look at descriptions of the profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESS, it seems I can activate address validation during for example customer integ…Reinhard Klahn 110 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 136 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Customer Profiles is not getting loaded as part of 19 Tab CustomersSummary: BU ID, Batch ID all is fine, No Error that is showing up, It is just that the System is not taking in Customer profiles when we see the record count in Manage D…Siddhant Aggarwal-Oracle 106 views 7 comments 0 points Most recent by Evangeline Nivedha-Oracle Receivables & Collections -
What is the use of Regional information from customer profile?Summary: Content (please ensure you mask any confidential information): What is the use of Regional information from customer profile and who those values translate to m…
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Change customer profileSummary: I want to change one of the customer's account and site profile to have payment terms = immediate. Can anyone help me to guide how to do this Thanks Content (pl…Gifty V 13 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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manage address format is grayed outSummary: Manage address format is grayed out Content (please ensure you mask any confidential information): Hi, When I search for the task Manage Address Format, it is g…
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Can I restrict user to update only certain fields in customer account/siteI want to restrict access to certain users such that they can only edit certain attributes/fields in Customer account/site (Receivables > Manage Customers) while not bei…Rupel 23 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Secure Access to Value Set issue for Customer Account DFFSummary: Secure Access to Value Set issue for Customer Account DFF, enable security to one value set for customer account DFF not working adequately as created condition…K_M 32 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What is the best way to do a mass load of e-mail addresses against existing receivables customersSummary: approximately 17.5 thousand existing customers which require e-mail addresses allocating against customer records. This would be to facilitate the emailing of d…Paul Simpson 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections