Customer
Discussion List
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Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =… -
How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 185 views 10 comments 0 points Most recent by Adva Zolberg Receivables & Collections
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Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email…CA Nirmal Choudhary 358 views 9 comments 0 points Most recent by NitinShukla Receivables & Collections -
How to retrieve Tax Profile > Classifications data (Fiscal Classification) via SQLHi everyone, I’m working with Oracle ERP Cloud (Tax) and I need to retrieve, via SQL, the same information shown in the UI on custommer site, under: Tax Profile → Classi…
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Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 47 views 3 comments 0 points Most recent by missy_21 Receivables & Collections
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Open credit authorization amount not getting updated in the pending Case FoldersSummary: Open credit authorization amount not getting updated in the pending Case Folders Content (please ensure you mask any confidential information): We have created …Bhanu Prakash Sharma 2 views 0 comments 0 points Started by Bhanu Prakash Sharma Receivables & Collections -
How to change the primary address at the customer registry level?Summary: Looking to see if there is a way to change the primary address that is stored at the customer registry level? Is this possible? Currently the customer has chang…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…
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REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated… -
Upload Date Type DFF Attributes via Customer Import Template FBDISummary: There is a Business requirement to define DFF of a date type both at Customer Account and Customer Site level, and load it in bulk via FBDI as part of Customer …SoniaD-Oracle 182 views 5 comments 0 points Most recent by Adithya Koushik Receivables & Collections
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Warning message does not appear upon storing a duplicate tax registration number.Summary: Warning message is not appearing when updating a duplicate tax registration number at the same party level, even though in "Manage Country Default Controls", va…
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Customer mergeThere is requirement from the user end that they need to merge the Customer Organization level & Customer Account level as there are many duplicate records created at bo…
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How to update Customer Contact Details using Excel TemplateHi All, I am trying to add Responsibility type to existing customer contact. I used ADFDI template which instead of updating existing contact adding new contact. I am lo…
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > …
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…martingabriel Kinovisques 132 views 6 comments 0 points Most recent by Kumar Rao-Oracle Receivables & Collections
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Unable to load customer account DFF's when creating Customer using spreadsheetSummary: How can we populate the custom DFF's values for the CR Number and CR Expiry Date when creating AR customers using the spreadsheet upload? We have set up DFFs at…Anumakonda Lavanya 53 views 2 comments 0 points Most recent by Anumakonda Lavanya Receivables & Collections
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I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 23 views 1 comment 0 points Most recent by Khizra Siddique Receivables & Collections
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E-Invoicing for Saudi Arabia, Germany and France through AvalaraSummary: Hi Team, We have a requirement for generating e-invoices through Avalara for countries such as Saudi Arabia, Germany, and France. Could you please confirm wheth…Lavanyaa Damodaran 7 views 0 comments 0 points Started by Lavanyaa Damodaran Receivables & Collections
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Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …
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Import Trading Community Data in BulkSummary: Hi All, I am having an issue trying to import customers through ERP adapter in OIC. I could successfully load the files in interface table but theImport Trading…Sumana Bhattacharjee_ 457 views 26 comments 1 point Most recent by Sumana Bhattacharjee EC Receivables & Collections
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How do we delete an existing Customer Contact role at the Account Site Level using FBDI or API?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Manikanta reddy Jaripothula 12 views 0 comments 0 points Started by Manikanta reddy Jaripothula Receivables & Collections
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How to send a notification to user while creation of AR invoiceWe need to trigger a notification or alert to the user during the creation of an AR Invoice if there are any available prepayments for the customer. This is necessary be…
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How to get the Highest credit limit usage value for customer wise?We developing credit snapshot report, How to get the Highest credit limit usage value for customer wise? From the time the customer is in Oracle Cloud what is the highes…
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The Tax Registration Already Exist for party type Third PartySummary Have encountered an error while creating a new Customer with the same Tax Registration Number as SupplierContent Hi all, Please help if you encounter the same is…Miles Purihin-Oracle 68 views 4 comments 1 point Most recent by Mahamood Sk Receivables & Collections
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Is it possible to centralize customer refunds in AP into one single business unit?Summary: Hello Experts, My client has two business units in AR, but only one business unit in AP (let's call it BU#1). When they issue a refund for a customer from BU#2,…Conor Pewterbaugh 18 views 0 comments 2 points Started by Conor Pewterbaugh Receivables & Collections -
Unable to complete the AR Transaction in Fusion - Status is Incomplete - Error receivedSummary: Transaction (invoice) in AR, not allowing to complete - status shows as Incomplete - Tax Regime Error Created same Invoice for the same Customer/Bill to address…
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API to fetch BillTo customer site number & ShipTo Customer Site NumberHi, I am looking for an API which can provide me the BillTo customer site number & ShipTo Customer Site Number. I found a SOAP wsdl which is providing me with the costum…
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 336 views 5 comments 0 points Most recent by Mrinali_Tiwari Receivables & Collections