Customer
Discussion List
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i… -
How to delete customer contacts at the tables which is not seen in the UISummary: For one of our customer, invoices are sent to email id's that are not in the distribution list as per customer account or site level contacts. We found that Ora…
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Security role for taking credit card paymentsI would like to know if there is a role or a workaround that will allow a user to take only credit card payments. I was going to try to use the Billing Portal for intern…
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P… -
how to configure review and submission before merge requests are fully processedSummary: I need to know how to reverse or review a merge. Content (please ensure you mask any confidential information): Version (include the version you are using, if a…
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Upload Date Type DFF Attributes via Customer Import Template FBDIThere is a Business requirement to define DFF of a date type at Customer Account, Customer Site, Customer Site Use, Customer Organization Profile, Customer Person Profil… -
CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi…Rajat Aggarwal 19 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections -
How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …shivakumar.gurram 9 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…Tushar Rana 20 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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Customer upload error -oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored outSummary: I have encountered this error during customer upload through spreadsheet - oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored out Attached log file…
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Daily Direct Debit Limit for CustomersSummary: I have a requirement to set Direct Debit limits on Customers based on their agreement with the client. Currently there is no OOTB functionality to manage this. …
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Require Customer daily Auto-debit limitSummary: Our client wants to have Customer daily auto-debit limit so that if direct debit is setup, they can restrict the payment from customers to a defined amount irre…Vrinda N-Oracle 12 views 2 comments 0 points Most recent by Ben Werkheiser Receivables & Collections
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Guidance Needed: Sending Customer Statement PDFs Directly to Printers in Oracle Fusion ReceivablesHello Oracle Community, I'm reaching out for advice regarding printer configuration and document distribution within Oracle Fusion Receivables. Scenario: After running t…
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Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…
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Customer bulk import - Possible to generate a Batch using ApiSummary: Is there an API to create a batch in fusion? Content (required): When using the bulk customer import dataload template it is first required to generate a batch …Stephen Taylor 532 views 14 comments 0 points Most recent by Shyam Anand S Receivables & Collections
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How to Mandate the Tax Registration Number Based on the Account Address Set Using Page ComposureSummary: Description: I am looking for guidance on how to configure the page layout to make the Tax Registration Number field mandatory based on the Account Address Set.…
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How to create profile history at registry level using Oracle APISummary: Hi Team, I am trying to create a profile history at registry level for a customer account using below SOAP API. /fscmService/ReceivablesCustomerProfileService?W…Tamilselvan Natarajan 15 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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enter a combination of the CUST_SITEUSE_ORIG_SYSTEM and CUST_SITEUSE_ORIG_SYS_REFSummary: I am geting this error when i am trying to import both BILL to and Ship to for the same ID Content (please ensure you mask any confidential information): Why do…
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Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a…
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Do we have any process to know the Inactive customers list in receivables Oracle fusion?We have a requirement to get the list of Active and Inactive Customers in Receivables. I have tried to search in advance search add fields In manage customers but don't … -
Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …
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How to generate customer statement prints on location based printers automaticallySummary: Need to be able to default a specific printer based on office location, to print customer statement, with the same job role Content (please ensure you mask any … -
How can I update Send dunning letters check massively in the accounts profile ?How can I update Send dunning letters check massively in the accounts profile in the customers?Cristian Gonzalez S 46 views 5 comments 0 points Most recent by Jiten Jataniya Receivables & Collections
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We are trying to obtain a Audit report which captures audit for customer bank account changes.Summary:We are trying to obtain a Audit report which captures audit for customer bank account changes. The business need is to capture the following details for audit: I…
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Bill to address in credit memoI created a credit memo from an invoice, and when I click complete, this error appears: a bill_to_address_id cannot be null in a complete invoice because a billing addre…
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Customer Site LimitWhat is the limit on the number of customer sites that can be created in Receivables? Currently, one of our customers has 4757 sites in the system, and users have report…Gracie Martin-Oracle 14 views 2 comments 0 points Most recent by AARE AJAYKUMAR Receivables & Collections -
How to update the customer site level DFF details in bulk oracle fusionHi, We want to update the customer site level DFF details for multiple customers, we want to know how we can achieve it. Is there any FBDI or from customer creation spre…
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Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message.Why is it that if I send this SOAP request to the same customer in the same environment it works with one user, but with another it gives this error? Customer Profile We…