Customer
Discussion List
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Required fields in customersSummary: Currently we have several standard fields in customers, which are required to be mandatory. We have tried to perform the process through SandBox, however, in th…
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer …
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Can we hide the Private Checkbox at Customer note?Summary: We have requirement that all users with the access should be able to see the notes added by other users. User should not see the private checkbox while adding o…Pallavi Gopal-Oracle 1 view 0 comments 0 points Started by Pallavi Gopal-Oracle Receivables & Collections
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is it possibile to check uniqueness of a field using page composer and el expression?I need to verify that when a user creates a customer of type person it is not already existing in cloud trate the fiscal classification code, because people do not have …
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API to fetch BillTo customer site number & ShipTo Customer Site NumberHi, I am looking for an API which can provide me the BillTo customer site number & ShipTo Customer Site Number. I found a SOAP wsdl which is providing me with the costum…
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is it possible to insert a uniqueness check of the fiscal code for customers?there is a check on the VAT number but we have many customers especially people and public customers who in Italian only have the fiscal code and not VAT number. I need …
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Custom Role for AR Customer View/Site CreateRequirement is to create a Custom role with only access to View Customer and Create new Sites. We followed below note and able to see only Manage Customer option. Howeve…
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Importance of customer notes at party and account level in fusionHi Team, Please assist me in understanding the significance of notes at the customer party and account level I need to know where these notes are used or printed for var…Lavanya Bajanki 12 views 2 comments 0 points Most recent by Lavanya Bajanki Receivables & Collections
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Is it possible to update customer which manual creation from UI using simplified FBDISummary: Can we update the customer using simplified FBDI (Upload spreadsheet) for the existing customer created manual from UI? Content (please ensure you mask any conf…N&A Support Team 35 views 1 comment 0 points Most recent by Neil Birks-Oracle Receivables & Collections
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We couldn't find customer Party level DFF attributes as Input Source for Event class receipt in SLASummary: Business Use case Scenario: We want to Use the customer Party DFF as Input Source for Event class receipt in SLA configurations to override the company account.…
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Audit objects to check who updated the Flexfields' Contact in the Account levelSummary: Could someone please let me know which object and attribute should be enabled under Manage audit policies to check who updated or inserted the flexfields' Conta…
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Searching for Customer AccountSummary: When searching for a specific customer account in the Manage Customers screen, Oracle returns all accounts for that customer instead of the account I have chose…Scott Geiger 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Receivables generate audit report in PDFSummary: Users have the requirement to generate the audit report in PDF format. Please advise the option is available. Present note that Audit report jobs 'Receivables -…Snemali 12 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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We have to set all sites to non primary upon importing a customer using FBDISummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Purahoo Muntasir 11 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Unable to create Customer Account via SOAPI am trying to create a customer account in receivables using SOAP TCP service. However, I am receiving the following error: JBO-27008: Attribute CustomerAccountId in vi…
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Issue with rounding for AR payment discountsHello, There is no consistency in calculation of rounding of discounts for the decimal payments. System is working differently for Full payments, Partial payments, multi…
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Tables to verify bank account details (created through Lockbox) of AR customerSummary: Content (please ensure you mask any confidential information): I am currently using the following tables, but they are not yielding the expected results: IBY_EX…HimanshuSetia123 33 views 4 comments 0 points Most recent by HimanshuSetia123 Receivables & Collections
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How to store Malaysia SST and other additional registration numbers at customer masterNeed to understand Oracle's functionality to store additional tax registration numbers at customer master like: BRZ_CPF_CNPJ BRZ_IE_NUMBER BRZ_CCM_NUMBER MAL_SST_NUMBER …HSingh 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can we create single mail for multiple Customer in AR.In AR,we want to create single mail address for all Customer.Is there any way.Ashok01 1 view 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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Unable create customer account relationship with same customer for different account set using FDBISummary: Hi, We are unable to create customer account relationship on an account with the same customer but for multiple account relationship set using FBDI. eg. We have…Santoshh Mishrra 20 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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REST API to fetch Customer Account level Relationships.Summary: Is there any REST API available to fetch Customer Account level Relationships with Customer Account Number as query parameter? Able to fetch the details using S…
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New customer credit card registration in CybersourceSummary: Register new credit card for customers using a hosted website and integrate with Cybersource Secure Acceptance/Flex microform Content (please ensure you mask an…Prashanth Govindarajan 23 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we…
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Third-Party Control Account Balances Report - Include Zero Amount BalancesHello, In the Third-Party Control Account Balances Report there is a parameter with name "Include Zero Amount Balances", you can select either Yes or No in this paramete…
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Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 24 views 2 comments 0 points Most recent by VENKATA SWAMY BATHINA-Oracle Receivables & Collections
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How to End Date/Delete Customer ContactHi Good Day! Asking if there is a way to End Date/Delete the customer contact in site level? And also what will be the impact of this? Thank you. Regards, CherrieCherrie Cruz 13 views 3 comments 0 points Most recent by Anjali Kakaraparthi -Oracle Receivables & Collections
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How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …
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Wong output from Schedule process (create customer statement)Hello I have Two problems to run schedule process { load customer statement } Successfully I had to update all customers 90000 customer { statement cycle , preferred del…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 147 views 7 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections