Customer
Discussion List
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Searching for Customer AccountSummary: When searching for a specific customer account in the Manage Customers screen, Oracle returns all accounts for that customer instead of the account I have chose…Scott Geiger 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Receivables generate audit report in PDFSummary: Users have the requirement to generate the audit report in PDF format. Please advise the option is available. Present note that Audit report jobs 'Receivables -…Snemali 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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We have to set all sites to non primary upon importing a customer using FBDISummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Purahoo Muntasir 11 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Unable to create Customer Account via SOAPI am trying to create a customer account in receivables using SOAP TCP service. However, I am receiving the following error: JBO-27008: Attribute CustomerAccountId in vi… -
Issue with rounding for AR payment discountsHello, There is no consistency in calculation of rounding of discounts for the decimal payments. System is working differently for Full payments, Partial payments, multi…
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Tables to verify bank account details (created through Lockbox) of AR customerSummary: Content (please ensure you mask any confidential information): I am currently using the following tables, but they are not yielding the expected results: IBY_EX…HimanshuSetia123 31 views 4 comments 0 points Most recent by HimanshuSetia123 Receivables & Collections
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How to store Malaysia SST and other additional registration numbers at customer masterNeed to understand Oracle's functionality to store additional tax registration numbers at customer master like: BRZ_CPF_CNPJ BRZ_IE_NUMBER BRZ_CCM_NUMBER MAL_SST_NUMBER …HSingh 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can we create single mail for multiple Customer in AR.In AR,we want to create single mail address for all Customer.Is there any way.Ashok01 1 view 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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Unable create customer account relationship with same customer for different account set using FDBISummary: Hi, We are unable to create customer account relationship on an account with the same customer but for multiple account relationship set using FBDI. eg. We have…Santoshh Mishrra 11 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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REST API to fetch Customer Account level Relationships.Summary: Is there any REST API available to fetch Customer Account level Relationships with Customer Account Number as query parameter? Able to fetch the details using S…
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New customer credit card registration in CybersourceSummary: Register new credit card for customers using a hosted website and integrate with Cybersource Secure Acceptance/Flex microform Content (please ensure you mask an…Prashanth Govindarajan 21 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we…
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Third-Party Control Account Balances Report - Include Zero Amount BalancesHello, In the Third-Party Control Account Balances Report there is a parameter with name "Include Zero Amount Balances", you can select either Yes or No in this paramete… -
Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 22 views 2 comments 0 points Most recent by VENKATA SWAMY BATHINA-Oracle Receivables & Collections
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How to End Date/Delete Customer ContactHi Good Day! Asking if there is a way to End Date/Delete the customer contact in site level? And also what will be the impact of this? Thank you. Regards, CherrieCherrie Cruz 11 views 3 comments 0 points Most recent by Anjali Kakaraparthi -Oracle Receivables & Collections
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How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …
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Wong output from Schedule process (create customer statement)Hello I have Two problems to run schedule process { load customer statement } Successfully I had to update all customers 90000 customer { statement cycle , preferred del…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P… -
Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …Behind_the_Clooud 87 views 4 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections
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How to link the new created customer to new create BU?Summary: How to link the new created customer to new create BU? We are having an issue while creating AR Invoice/transaction using our new created BU. We have created ne…
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Why Collectible % field is not enabled on receivables customer profile classes task?Summary: Why Collectible % field is not enabled on receivables customer profile classes task and rather it is just there directly on customer Account and Customer Site l…Ruchita Jain 1 view 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How can I query payment terms at site level?Summary: I need to query Customers Payment Terms stored in the Site Profile tab. Content (please ensure you mask any confidential information): Version (include the vers…Fisyc 59 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can documents be attached at customer master level? Is yes then how?Summary: There is a requirement to store supporting documents related to customer like the credit score document from 3rd party and other documents at the customer maste…Ruchita Jain 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Where can we see customer FBDI warnings after importing through 19 sheet FBDI?Summary: We have loaded customer FBDI. However, there are certain warnings that we are unable to see in the error report. There is no way to debug them. Content (require…Vaishal 126 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Is there a way to apply field level security for a Customer/Customer Account?Client has a request to secure specific fields within the Customer/Customer Account/Customer Site field to different roles. For example: The Finance group p may be autho…Brian McIvor 1 view 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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If an account is inactive, why we cannot search and see invoices using the transaction form.If an account is inactive, why we cannot search and see invoices using the transaction form. We need to know if this is a profile option or standard functionality. When …PUGALESWARAN PALANIVEL 11 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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how to end date customer sites in bulk in customer data management.Summary: Inactive customer ship to site is showing in Transaction and sales order LOV. i have applied below action plan. **********but now i want solution for bulk custo…
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How to set customer account status to inactiveSummary: After termination date has been filled in, we would like to set the customer account status to inactive Content (required): Is there an option available to set …
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How to prevent closing customer bill/ship to sites for customers with open sales ordersSummary: How to prevent closing customer bill/ship to sites for customers with open sales orders? Users end date the customer Bill/Ship to sites where there are open sal…Boaz Nurieli 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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How to track customer account notes in fusionWe have an issue where there is only one note available at front end. But in back end we are seeing multiple records Can we check the changes from front end? Regards, He…Hemanth Buccapatnam Tirumala 21 views 8 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections