Customer
Discussion List
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Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …Behind_the_Clooud 69 views 4 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections -
How to link the new created customer to new create BU?Summary: How to link the new created customer to new create BU? We are having an issue while creating AR Invoice/transaction using our new created BU. We have created ne…
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Why Collectible % field is not enabled on receivables customer profile classes task?Summary: Why Collectible % field is not enabled on receivables customer profile classes task and rather it is just there directly on customer Account and Customer Site l…Ruchita Jain 3 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How can I query payment terms at site level?Summary: I need to query Customers Payment Terms stored in the Site Profile tab. Content (please ensure you mask any confidential information): Version (include the vers…Fisyc 34 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can documents be attached at customer master level? Is yes then how?Summary: There is a requirement to store supporting documents related to customer like the credit score document from 3rd party and other documents at the customer maste…Ruchita Jain 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Where can we see customer FBDI warnings after importing through 19 sheet FBDI?Summary: We have loaded customer FBDI. However, there are certain warnings that we are unable to see in the error report. There is no way to debug them. Content (require…Vaishal 116 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Is there a way to apply field level security for a Customer/Customer Account?Client has a request to secure specific fields within the Customer/Customer Account/Customer Site field to different roles. For example: The Finance group p may be autho…Brian McIvor 2 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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If an account is inactive, why we cannot search and see invoices using the transaction form.If an account is inactive, why we cannot search and see invoices using the transaction form. We need to know if this is a profile option or standard functionality. When …PUGALESWARAN PALANIVEL 12 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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how to end date customer sites in bulk in customer data management.Summary: Inactive customer ship to site is showing in Transaction and sales order LOV. i have applied below action plan. **********but now i want solution for bulk custo…
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How to set customer account status to inactiveSummary: After termination date has been filled in, we would like to set the customer account status to inactive Content (required): Is there an option available to set …
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How to prevent closing customer bill/ship to sites for customers with open sales ordersSummary: How to prevent closing customer bill/ship to sites for customers with open sales orders? Users end date the customer Bill/Ship to sites where there are open sal…Boaz Nurieli 3 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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How to track customer account notes in fusionWe have an issue where there is only one note available at front end. But in back end we are seeing multiple records Can we check the changes from front end? Regards, He…Hemanth Buccapatnam Tirumala 24 views 8 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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How to Validating email address for Customer AccountSummary: Is there a way to validate data against what is entered in the email field to check if the data is in a valid format for an email. for example, we are seeing da…yogananda.kovvuri 21 views 3 comments 0 points Most recent by Yeung Shing Keith Receivables & Collections
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API to fetch lookup values of Credit Review Cycle - Customer Profile.Summary: Is there any API available to fetch Credit Review Cycle lookup values present at Customer Profile level? I have already tried these APIs: /crmRestApi/resources/…Saloni Kumari 1 view 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Is there any API to fetch Parent Party Details for Hierarchy created in CDM?Summary: I want to fetch Parent Party Details (Parent Party ID and Parent Party Number) by passing child Party ID or Child Party Number as query parameter for hierarchy …
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Automatic customer number generation while uploading customers from FBDI.Summary: We have a scenario wherein the client is creating customers using FBDI. In the FBDI they are populating some customer numbers. But those numbers are already exi…Mandeep Mittal 427 views 7 comments 0 points Most recent by Uma Maheswara rao Ulisi Receivables & Collections -
Any API available to interface Customer credit card information in customer masterNeed to interface credit card details from and staore on customer masterNaresh Heda 51 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is there any API available to fetch Customer Account Profile Id?Summary: I want to update Customer Profile Details (Party level) and I am using this SOAP webservice : fscmService/ReceivablesCustomerProfileService?WSDL but this requir…
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Filtering Customer Details in Accounts ReceivablesQuestion: System shows all customer accounts and sites instead of specific details for the entered Account Number and Site Name. Actual Behavior: Multiple accounts and s…Mutyam Venkateswarlu Amara 22 views 5 comments 0 points Most recent by Mutyam Venkateswarlu Amara Receivables & Collections
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Which modules are concerned with applying recovery plan rules for customersSummary: Hi, Release order – Exception Management process & Recovery plan Overdue management forms an integrate part of the Group Credit Policy and needs to be carefully…
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Dunning History always assigns full batch of letters to one customerHi, We have noticed that when the dunning letters are produced and saved to Customer History within Collections, each time one customer has the entire batch (containing …
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Where to Get Custmer Data Model and Table RelationshipsSummary: To support our integration designs with other systems we need to get access to the Custmer Data Model and Table Relationships. Is this anywhere avilable? Only d…
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Unable to Create Batch requests with SOAPHello, I tried following the Oracle Documentation below to create a batch of SOAP requests for creating customer accounts Perform Batch SOAP Operations And this is my sa…User_E22UI 22 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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In the Customer merge How to get Original Party site details?We recently performed a customer merge activity in the non-PROD instance. To track the details of this activity, we developed a BIP report to display both the old and me…
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Basic question about Profile Class change triggering update to Strategy in CollectionsSummary: Basic question about Profile Class change triggering update to Strategy in Collections Content (required): Hi - sorry for possibly a basic question, as I am not…
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Customer Upload & Maintenance using FBDISummary: Customer Upload & Maintenance using FBDI Content (required): Our Client has a small Customer base and are getting used to the 'Upload Customers' template that i…srirm 105 views 7 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create Party relationship between two organization with party type as organization using FBDISummary: There is requirement of client in which we wanted to establish Party relationship between two organizations ( customers) Relationship Type PARENT/SUBSIDIARY). W…Prasad Walwadkar 6 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add Message when Printing Customer StatementSummary: I want to add Message 1 to Message 7 when running the Create Customer Statement Program. Content (please ensure you mask any confidential information): While ru…Shanky_CPU 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to disable the automatic payment request creation when we raise refund for a receipt?Summary: Hi Team, As per our client's requirement, when a refund is created, it should not generate an AP Invoice (i.e., Payment request) because the refund payment is h…
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Bulk Upload of Customers as PersonSummary: Bulk Upload of Customers as Person Content (please ensure you mask any confidential information): We have approx 22 Million Customer to be migrated from legacy …Md Mosharraf Ali Raza 12 views 3 comments 0 points Most recent by User_SWCMQ Receivables & Collections