Customer
Discussion List
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How to enable audit on DFFs at Customer OrganizationSummary: Generally, when you are enabling audit for an object, while selecting attributes, you get a checkbox to select Flexfield attributes. But this is not enabled for…Rathin_Ch 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Upload Customers from Spreadsheet from schedule processSummary: Is it possible to Upload Customers from Spreadsheet from schedule process? Content (please ensure you mask any confidential information): Is it possible to Uplo…N&A Support Team 1 view 1 comment 0 points Most recent by N&A Support Team Receivables & Collections
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How the "Oracle Fusion Payments - Fiserv SnapPay auto-reconciliation plugin" works in Fusion?Summary: Need information on how the "Fiserv SnapPay auto-reconciliation plugin" works in Fusion Payments. Content (please ensure you mask any confidential information):…Manohar-Oracle 52 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Payables, Payments & Cash Management
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How to enable audit for Contacts and Contact Points at Customer Site LevelSummary: We have a requirement to enable audit at Contact details which is at the Customer Site level. Content (please ensure you mask any confidential information): Ver…
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The Customer Account Statement Report shows multiple lines for a transactionSummary: The Customer Account Statement Report in Oracle Fusion Accounts Receivable is not displaying accurate and clean data. Transaction numbers are appearing multiple…
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Impact in updating an existing customer profile classWe are requested to update the Minimum Statement Amount value of an existing customer profile class (majority of the customer are assigned this class) to a prevent sendi…aileen.joy.g.arcilla 11 views 2 comments 0 points Most recent by aileen.joy.g.arcilla Receivables & Collections
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Remit to address default for customerSummary: How to default remit to address for a single customer and common remit to address for other customers Content (please ensure you mask any confidential informati…
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How to import customer site contact onlyTarget: only import customer site contact (1) fill in customer and contact tabs in simplifyed customer template (2) fill in account and site information in contact type …BillyWong0326 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 61 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections
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AR_Errors in Customer Load via 19 sheets FBDISummary: Hi Team, I am in the middle of loading customers using FBDI 19 sheet template and during the preimport I encountered errors related to Contacts and Account Cont…Rahul Kumar Gupta.-Oracle 102 views 6 comments 0 points Most recent by Marius Neagu - Oracle Support-Oracle Receivables & Collections
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How to make "Tax Identification Number" field mandatory in Create Customer ScreenWe have a requirement to make "Tax Identification Number" field mandatory in Create Customer Screen. Tried with sandbox and edit pages option. Option is greyed out.
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Get an organization : CommentsSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): The Rest API “Ge…
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API to fetch values of Credit Analyst - Customer Profile.Summary: Is there any API available to fetch Credit Analyst values (LOV) present at Customer Profile level? Content (please ensure you mask any confidential information)…
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Table and field for SIRETSummary: Hello, Which table and field can we find the SIRET value for customers? Content (please ensure you mask any confidential information): Version (include the vers…ORA-Consultant 31 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create customer with address set as Enterprise via 19 sheet when in profile OrgID is mandateSummary: Tried to load with Address set as Enterprise and Org ID of particular ID, customer profile tab failed. When loaded with specific BU Address set and that BU Iden…
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Customer Data Management hierarchies flows to which modules?Summary: Customer Data Management hierarchies flows to which modules and where we can use this Project Management or Contract Management or Accounts Receivable or Oder M…
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Customer statement Output file is not generated for one of the customer.Summary: While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated …
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How to update the Regional Information on Customer site level for localization requirements in bulk?Summary: At customer site profile level, there is a field called regional information which has List of values in it. Based on the values selected it will make the field…Ruchita Jain 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to run the Create Customer Statements job for a date rangeOur Business Users want to be able to run the AR 'Create Customer Statements' job for a specific date range so as to filter out old transaction history. They also want t…
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Get an organization : Additional IdentifierSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): This Rest API “G…
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Bulk Print pdf of Receivables Invoices to sftpSummary Bulk Print pdf of Receivables Invoices to sftpContent Looking for bulk extract of AR Customer invoices print version of pdfs by invoice number to sftp. Not seein…User_2025-01-28-19-49-26-512 435 views 14 comments 4 points Most recent by Ranga Swamy Ediga Receivables & Collections
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How to update Customer Account Level profile by FBDISummary: While importing customers to receivables the customer profiles were created but not populated, I need to update the customer profiles in bulk. Content (required…
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Upload Customers with multiple sites through Spread sheet.Hi, We have a requirement to upload the customers with multiple sites through spreadsheet. Task: Upload Customers from Spreadsheet For example: XYZ customer having the o…
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Customer Credit Check at Site LevelI have reviewed the discussions on the said subject line. And what i understood is that the Customer Credit Check is not available at Customer Site Level. Need a confirm…ANDYKL 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Are there REST API's for integrating AR Customers, Sites etc into OracleSummary: Are there REST API's for integrating AR Customers, Sites etc into Oracle Content (please ensure you mask any confidential information): We are trying to integra…
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Access needed to end date customer via APIWhat are the access we need to give to user to get it done via api. Access needed CDM, manage organisation>address to end date the customer
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Update credit analyst in customer account profileSummary: Update credit analyst in customer account profile We have multiple sheets in the customer related FBDI, which sheet need to be updated for updating credit analy…
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Clarification on Customer Account MergeSummary: Due to an internal requirement, we might have a situation where the same customer might have two accounts in ERP. Is there a way to either transfer or link hist…
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Linking Customer Hierarchies from CDM to Receivables and Parent-Level StatementsHi Team, In Oracle fusion, If a customer hierarchy is defined in Oracle CDM, how can we identify which customers are linked to a specific hierarchy within the Receivable…
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How to create customer relationship hierarchy in fusion?Summary: we would like to know how to configure the customer relationship at customer/Account level also when we assign the credit limit at parent level but this credit …vasanthi vani kondadhasua 332 views 7 comments 0 points Most recent by Lavanya Bajanki Receivables & Collections