Customer
Discussion List
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How to delete customer account contact using an API without deleting the contact person party.Summary: After Inactivating contact points , contact is still showing at account level. So we need an API to delete customer account contact without deleting the contact…Govind Kakatkar-Oracle 394 views 7 comments 0 points Most recent by AbhishekT Receivables & Collections -
Manage Customer -> Default Customer type as Person and not OrganizationSummary: Is there a way, we can have a default customer type as "Person" in the manage customer screen in AR. For the organization, the customers are always as a person,…Khushbu Bhatia-Oracle 13 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Unable to create a receipt in receivables module receive error FND-UNIQUE-ALWAYS USEDSummary: Unable to create a receipt in receivables module as I keep receiving this error despite setups in Manage Document Sequences and Manage Document Sequence Categor…Raj Mohanraju FRNT 1.4K views 5 comments 0 points Most recent by Ramy.Hassan Receivables & Collections
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primary address is not updated in customer party levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Prevent automatic receipts for customers who do not have a valid bank account or DD authorizationSummary: Prevent automatic receipt generation for customers who do not have a valid bank account or DD authorization Content (please ensure you mask any confidential inf…Rimoni Shah-Oracle 4 views 1 comment 0 points Most recent by Lakshmanji_Karupalli Receivables & Collections
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BIC code field is not available in customer site payment details.We found that BIC code field is not available in customer site payment details wherein bank information are available. Can anyone please confirm whether this field is av…Mainak 13 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Receivables & Collections
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What is the privilege required to add contact point type "Mobile" in customer contactHi Community members, I am facing one issue w.r.t Customer contact. Customer site > Communication > Edit Contact > Add Contact Point > here the user can't see the option…
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how to update customer site in massDear all i have a client that have some customers but need to add a lot of sites like more than 50 for each customer do you know how can we do that from spreasheet or FB… -
Invoicing: How to set account default "preferred delivery method" to emailSummary: Need to understand how to change the configuration for default preferred delivery method from paper to email and set Generate Bill as "Y" Content (please ensure… -
How to enable audit on DFFs at Customer OrganizationSummary: Generally, when you are enabling audit for an object, while selecting attributes, you get a checkbox to select Flexfield attributes. But this is not enabled for…Rathin_Ch 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Upload Customers from Spreadsheet from schedule processSummary: Is it possible to Upload Customers from Spreadsheet from schedule process? Content (please ensure you mask any confidential information): Is it possible to Uplo…N&A Support Team 3 views 1 comment 0 points Most recent by N&A Support Team Receivables & Collections
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How the "Oracle Fusion Payments - Fiserv SnapPay auto-reconciliation plugin" works in Fusion?Summary: Need information on how the "Fiserv SnapPay auto-reconciliation plugin" works in Fusion Payments. Content (please ensure you mask any confidential information):…Manohar-Oracle 47 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Payables, Payments & Cash Management
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How to enable audit for Contacts and Contact Points at Customer Site LevelSummary: We have a requirement to enable audit at Contact details which is at the Customer Site level. Content (please ensure you mask any confidential information): Ver…
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The Customer Account Statement Report shows multiple lines for a transactionSummary: The Customer Account Statement Report in Oracle Fusion Accounts Receivable is not displaying accurate and clean data. Transaction numbers are appearing multiple…
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Impact in updating an existing customer profile classWe are requested to update the Minimum Statement Amount value of an existing customer profile class (majority of the customer are assigned this class) to a prevent sendi…aileen.joy.g.arcilla 15 views 2 comments 0 points Most recent by aileen.joy.g.arcilla Receivables & Collections
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Remit to address default for customerSummary: How to default remit to address for a single customer and common remit to address for other customers Content (please ensure you mask any confidential informati…
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How to import customer site contact onlyTarget: only import customer site contact (1) fill in customer and contact tabs in simplifyed customer template (2) fill in account and site information in contact type …BillyWong0326 2 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 67 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections
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AR_Errors in Customer Load via 19 sheets FBDISummary: Hi Team, I am in the middle of loading customers using FBDI 19 sheet template and during the preimport I encountered errors related to Contacts and Account Cont…Rahul Kumar Gupta.-Oracle 101 views 6 comments 0 points Most recent by Marius Neagu - Oracle Support-Oracle Receivables & Collections -
How to make "Tax Identification Number" field mandatory in Create Customer ScreenWe have a requirement to make "Tax Identification Number" field mandatory in Create Customer Screen. Tried with sandbox and edit pages option. Option is greyed out.
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Get an organization : CommentsSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): The Rest API “Ge…
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API to fetch values of Credit Analyst - Customer Profile.Summary: Is there any API available to fetch Credit Analyst values (LOV) present at Customer Profile level? Content (please ensure you mask any confidential information)…
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Table and field for SIRETSummary: Hello, Which table and field can we find the SIRET value for customers? Content (please ensure you mask any confidential information): Version (include the vers…ORA-Consultant 33 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create customer with address set as Enterprise via 19 sheet when in profile OrgID is mandateSummary: Tried to load with Address set as Enterprise and Org ID of particular ID, customer profile tab failed. When loaded with specific BU Address set and that BU Iden…
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Customer Data Management hierarchies flows to which modules?Summary: Customer Data Management hierarchies flows to which modules and where we can use this Project Management or Contract Management or Accounts Receivable or Oder M…
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Customer statement Output file is not generated for one of the customer.Summary: While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated …
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How to update the Regional Information on Customer site level for localization requirements in bulk?Summary: At customer site profile level, there is a field called regional information which has List of values in it. Based on the values selected it will make the field…Ruchita Jain 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to run the Create Customer Statements job for a date rangeOur Business Users want to be able to run the AR 'Create Customer Statements' job for a specific date range so as to filter out old transaction history. They also want t… -
Get an organization : Additional IdentifierSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): This Rest API “G…