Customer
Discussion List
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Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
View Only Custom Role for AR Receipts ?Hi, I followed the steps mentioned in “How to Create Read-Only / View Only Custom Role for Transactions & Receipts? (Doc ID 2372533.1)” while creating the custom role. T… -
Site Name is missing when trying to set Bill To site to connect with ship toSummary: Site Name is missing when trying to set Bill To site to connect with ship to. is there a plan to add it ? Content (please ensure you mask any confidential infor…
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How to import global location number for customersI want to add the Global Location Number at the site level for customers. But I wasn't able to find any column in the customer Import FBDI template/simplified customer s…
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How to load the Withholding tax details for customer at customer siteAre we able to load Withholding tax details in bulk for Customer at Customer site level please see below details for reference. Appreciate your help.
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CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULLSummary: CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULL Content (please ensure you mask any confidential information): I can use t… -
How do I clear the error "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid"Summary: "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid" keeps coming up for a customer that is fully setup in Oracle Fusion with the correct si… -
How to upload customer site for existing customer using Customer ImportSummary: https://us.v-cdn.net/6034893/uploads/1W60CSSTKLCQ/customerimporttemplate-284-29.xlsx Hi, Can anyone please suggest if we want to load new site for existing 'PER…
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Bulk Print pdf of Receivables Invoices to sftpSummary Bulk Print pdf of Receivables Invoices to sftpContent Looking for bulk extract of AR Customer invoices print version of pdfs by invoice number to sftp. Not seein…User_2025-01-28-19-49-26-512 496 views 16 comments 4 points Most recent by Ted Chappell Receivables & Collections -
External Bank account MaskingHi, Is there a way to mask customer bank account numbers in Oracle based on user? I’m investigating whether any profile options, privileges, or configuration controls ca…
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Mass Customer Profile UpdateContent Hi All, I need to do a mass update on customer profiles. I initially created customers using the simplified spreadsheet, now I need to update their customer prof… -
CC Email Address is blank for Customer Statements. How to add CC email in Customer Statement?Job - Create Customer Statements is sending Statements via Email but CC Address is blank. Business wants to add CC address for Customer Statements .Sanjib Datta 21 views 2 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…reshma.a 23 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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unable make address purpose section at customer site level through sandboxSummary: Hi All, We need to set the "Address Purpose" section as read-only at the customer site level through the sandbox. Could you please suggest any possible workarou…
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Import Customers from OICHello Community, We are experiencing issues importing customer files from OIC into Oracle Fusion, only a subset of batches are processed successfully in a single run. Fo…
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How to create Context Flexfileds defaulting from Account Address Set in Customer SiteSummary: Hi All, I want to create Customer Account site DFF Context defaulting by Account Address Set that chosen while creating new customer. I used this query below: s…Financial Functional 21 views 0 comments 0 points Started by Financial Functional Receivables & Collections
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Create a new search criterion to search the Metrics on basis of Collector and CountrySummary: Hi All, user ask is Create a new search criterion to search the Metrics on basis of Collector and Country field? Need to add those collector and country in sear…
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How To Load DFF Date Field Attributes via CustomerImportTemplate FBDI?Summary: Business requirement is to define Customer Site DFF of a date type, mapping it to ATTRIBUTE_DATE1 column for example, and load it in bulk via FBDI. However, the…User_2025-02-11-06-12-35-024 393 views 3 comments 1 point Most recent by Chaunae Walton Receivables & Collections
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Customer site number shows in account contact tabDear experts: Background: (1) One account can has more than one site. (2) in communication tab in customer account level, we cannot see any column to indicate the contac…
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The lockbox couldn't be validated. The lockbox couldn't be processed.Summary: Content (please ensure you mask any confidential information): We are facing an issue where we have a data file ready as per the Transmission required for the l…
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How to make specific DFF fields editable for Custom AR Customer Inquiry role?Summary: We need to make certain DFF fields under the customer site editable for users assigned to the Custom AR Inquiry role. However, since the DFFs are organized unde…
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Multiple names in legacy system for the same bill to siteSummary: Content (please ensure you mask any confidential information): In Oracle, multiple customer sites sharing the same address have been consolidated into a single …
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Customize Receivables Invoice BodyWe are trying to update the current email body we have currently for the invoices being sent over the email. We wanted to include certain data such as the invoice number…
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Requirement to send single email for all AR transactions created on a specific transaction dateSummary: Requirement to send single email for all AR transactions created on a specific transaction date Content (please ensure you mask any confidential information): C…
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Unable to select Customer Party Site number from the available LOV while doing Credit Memo refundSummary: Hi Experts Am unable to select the Customer Party Site number appearing in the LOV while doing Credit Memo refund Please find the below screen shot for your ref…
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Custom Role for AR Customer View/Site CreateRequirement is to create a Custom role with only access to View Customer and Create new Sites. We followed below note and able to see only Manage Customer option. Howeve…
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Can ayone share SQL scripts to retrieve the data from Fusion for the19 tabs in the Customer FBDISummary: We have a requirement to create and update customer data using the FBDI template, Like Customer Emails and Contact points etc. If anyone has the SQL scripts for…Baskara Sateesh-Oracle 13 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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how to update profile history at account and site level using FDBII have tried plenty of time to update profile history at account and site level but its throwing out error. Can someone help me with what all sheet and field we need to …
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…coral.gallego 62 views 8 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…