Customer
Discussion List
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How to add existing customer contact to existing customer sites with FBDISummary: Need to add existing customer contact to existing customer sites using FBDI Content (please ensure you mask any confidential information): I am trying to add ex… -
Requirement – Customer Based Tax Calculation in Oracle FusionHi Team, We have a new requirement where tax needs to be calculated based on the Customer level. Could you please provide a detailed, step-by-step explanation of how thi… -
Security role for taking credit card paymentsI would like to know if there is a role or a workaround that will allow a user to take only credit card payments. I was going to try to use the Billing Portal for intern…
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How to default Invoice Template on customer basis?Summary: Content (please ensure you mask any confidential information): We have a requirement where we want to have separate invoice template on the basis of Credit card…
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Account Receivable > Customer Profile > Fetch Credit Analyst NameSummary: Account Receivable > Customer Profile > Fetch Credit Analyst Name Content (required): Hello All, In Account Receivable, in the table HZ_CUSTOMER_PROFILES_F, do …
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looking ways to update the Geography data for all the countriesSummary: We are looking ways to update the Geography data for all the countries which have been imported using Loqate information. We understand that once imported, geog…
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Why customer site status stays active when end date is provided?We have put an end date 1/1/2000 to a customer site. However, it is observed from table that customer site status is still active. Is there any reason why the status is …
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Receivables Customer Preferred Delivery MethodWe have one Receivables Customer Preferred Delivery Method that keeps changing from E-Mail to Paper. Each month the 1 person who bills this customer has to remember to g…
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Bill Management for SSO Enabled InstanceHow to enable the Bill Management in SSO enabled instance, without registering the external user in SSO.
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While configuring for an email delivery for a customer, can we bifurcate email ids to TO, CCSummary: Can mail ids be provided as TO, CC as the customer communication level while configuring for an email dispatch delivery method for a particular customer Content…Sayani Bhattacharyya1410 13 views 0 comments 0 points Started by Sayani Bhattacharyya1410 Receivables & Collections -
Unable to find customer as of date balance on user interfceSummary: The user wants to see Customer balance as on date in user interface. Although we understand that we have Oracle seeded reports to check the as on that balances …
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Customer DFF searchableSummary: Hi Can we make the Customer Header and Site level DFF (capturing legacy customer number ) searchable in Manager Customer, Manage Transaction and Manager Receipt…
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How to make Oracle fusion standard fields mandatory when creating a new customer in ARI want to make the Customer class as mandatory while creating new customer. When the user tries to save the customer without selecting customer class it should not allow…SrikanthReddy 106 views 4 comments 0 points Most recent by len.baetiong-Oracle Receivables & Collections
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Configure Dunning letter to be sent to third party printer to customerHi , We have a requirement to send dunning letter to customer via both email and printed version to third party printer. How do I configure the same within Oracle fusion…
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Need Explanation of Error Codes for RA_CUSTOMER_PROFILE_INT tableSummary: We are encountering multiple error codes while processing records from RA_CUSTOMER_PROFILE_INT table. We were able to decode most of them using this note but de…
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New Customer Profile ClassesWe have a requirement to create new customer profile classes and assign them to the existing customers. I have a question, when we create and assign them to the customer…
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How to resolve FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid?Summary: FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid Content (required): While using FBDI to load Customer Contacts we are facing with an error where by …Rahul Kumar Gupta.-Oracle 1.6K views 12 comments 0 points Most recent by User_3CUGE Receivables & Collections -
same reference data set across 10-14 Business Units when creating customer addressesWe are planning to use the same reference data set across 10-14 Business Units when creating customer addresses, as we understand (In Oracle Fusion Cloud Applications, a…
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Request to Exclude Zero-Amount Records from Standard Customer Statement ReportHi Team, We have requirement in the standard customer statement report output and require a solution or workaround to exclude zero-amount records from the report. For re…Raman_Balasubramaniam 31 views 3 comments 0 points Most recent by User_VQFGM Receivables & Collections
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We are not able to segregate the customer master details of different Business unitsWe are not able to segregate the customer master details of different Business units. Is Oracle planning to fix this in near future? Users of Other Business units can al…
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How can we update email address for customer through FBDI?Hello, How can we update email address for customer account and site level through FBDI. Can please guide steps. Regards, Deepak
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guidelines for customer addresesSummary: Hello, As per the guidelines for customer addreses: https://docs.oracle.com/en/cloud/saas/financials/25b/fairp/guidelines-for-customer-addresses.html "When you …
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab…Safeer Khan 896 views 7 comments 7 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections -
Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t…KaushikPola-Oracle 11 views 3 comments 0 points Most recent by SureshRamanujam Receivables & Collections
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Fusion table that stores a join of customers and the items they purchaseHi All, We are trying to assign GL Codes to the AR Invoice report for a customer. The GL codes are specific to the item and customer combination. I would like to find ou…
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Add new search field under "Review Customer Account Details"Summary: Our business is looking to add a new search field under "Review Customer Account Details" Content (please ensure you mask any confidential information): Hello e…
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AutoInvoice Import interface invoice with header DFFSummary: We are using the Receivables AutoInvoice Import Interface FBDI, to import invoices to AR interface. We are trying to import the invoice header DFF but there are…
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Ability to view Receivable Balances with Ship-ToOn Receivables Transaction Screen, There is a Tab - Review Customer Accounts. Currently the customer accounts can be viewed by Customer, Account Number, Bill-To Site and…
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Is it possible for an external system to initiate a customer hierarchy update via web service?Summary: We are preparing for go-live and need confirmation on whether Oracle supports external system-initiated updates/uploads to customer hierarchies using web servic…amanda bullard 21 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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How can we update the customer address site purpose in Receivable ?In Oracle Fusion Receivables, how can we update the Customer address site purpose (e.g., Bill-To, Ship-To) for a customer site using SOAP or REST APIs? Also, explain how…Yashwant 62 views 11 comments 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections