Customer
Discussion List
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How to Prohibit Duplication of customer with same name in Accounts Receivable ModuleSummary: Prohibit duplicate customer creation in Accounts Receivable Module. Content (required): Currently AR is providing a warning message while creating a duplicate c… -
CREATED_BY_MODULE Value Explanation in HZ_PARTIES tableWe have an issue with duplication of customer party data, where we have one customer with 3 different party number. We tried to track who's created it and how it created…
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In Customer Statement email subject - can we add customer name or account numberWhen Customer statement is emailed, is there any way to add customer name or account no. in subject line of that email? Regards, Jayshree C -
Query: Licensing for Attachments-Customer Master in Oracle ReceivablesSummary: We would like to confirm whether there is any licensing costs associated with enabling attachments on the customer profile within the Oracle Receivables module,…
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Remove Primary flag on Address Purpose under Customer Site detailsSummary: We have a customer account where all the sites have Bill-to and Ship-to defined as address purpose and none of these address purposes are defined as Primary. On…Sai Venkata-Vigilant 47 views 1 comment 0 points Most recent by Rudra_2024 Receivables & Collections
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How to Auto create Customer Site level ProfilesSummary When a site is created, how to create a default profile class at the customer site levelContent Whenever we create a customer and a site, we can see a default pr…User_2025-02-10-23-23-04-652 237 views 3 comments 1 point Most recent by Hrishikesh Malagi Receivables & Collections -
Is there an existing functionality to add attachments in Customer Site ProfileSummary: To provide more context, we are looking if there is any existing functionality or workaround wherein we can add an attachment in the bank accounts tagged under …Mira Dela Cruz 81 views 2 comments 0 points Most recent by Pavan.Boggarapu Receivables & Collections
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API to fetch values of Credit Analyst - Customer Profile.Summary: Is there any API available to fetch Credit Analyst values (LOV) present at Customer Profile level? Content (please ensure you mask any confidential information)…Saloni Kumari 12 views 3 comments 0 points Most recent by YASHWANTH GOWDA H R Receivables & Collections
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Can we customize Manage Customers screen to make it view onlySummary: We want to provide access to users to be able to search customer details but not create. Manage customers currently allows a user to create customer accounts. I…
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How to delete Claims without CancellationSummary: System has duplicate claims,one is in pending approvals and other one is settled. and request to delete the claim. let me know if this is possible Content (plea…
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Tax Registration Number in Customer Site (Tax Profile)Hi. Does anyone have any idea on what table to use to find this information? Thank you. -
Is it possible to create a Customer Hierarchy in Cloud ERP without having CDM?Summary: Content (required): We are using Cloud ERP with Receivables and Advanced Collections. Is it possible to create a customer hierarchy without having CDM? Version …User_2025-10-31-01-06-05-525 27 views 5 comments 1 point Most recent by Shyam Patel Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…
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CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi… -
Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 182 views 10 comments 0 points Most recent by Adva Zolberg Receivables & Collections
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Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email…CA Nirmal Choudhary 378 views 9 comments 0 points Most recent by NitinShukla Receivables & Collections -
Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 42 views 3 comments 0 points Most recent by missy_21 Receivables & Collections
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Open credit authorization amount not getting updated in the pending Case FoldersSummary: Open credit authorization amount not getting updated in the pending Case Folders Content (please ensure you mask any confidential information): We have created …Bhanu Prakash Sharma 1 view 0 comments 0 points Started by Bhanu Prakash Sharma Receivables & Collections -
How to change the primary address at the customer registry level?Summary: Looking to see if there is a way to change the primary address that is stored at the customer registry level? Is this possible? Currently the customer has chang…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…
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REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated… -
Upload Date Type DFF Attributes via Customer Import Template FBDISummary: There is a Business requirement to define DFF of a date type both at Customer Account and Customer Site level, and load it in bulk via FBDI as part of Customer …SoniaD-Oracle 191 views 5 comments 0 points Most recent by Adithya Koushik Receivables & Collections
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Customer mergeThere is requirement from the user end that they need to merge the Customer Organization level & Customer Account level as there are many duplicate records created at bo…
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How to update Customer Contact Details using Excel TemplateHi All, I am trying to add Responsibility type to existing customer contact. I used ADFDI template which instead of updating existing contact adding new contact. I am lo…
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > … -
account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…martingabriel Kinovisques 154 views 6 comments 0 points Most recent by Kumar Rao-Oracle Receivables & Collections
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Unable to load customer account DFF's when creating Customer using spreadsheetSummary: How can we populate the custom DFF's values for the CR Number and CR Expiry Date when creating AR customers using the spreadsheet upload? We have set up DFFs at…Anumakonda Lavanya 51 views 2 comments 0 points Most recent by Anumakonda Lavanya Receivables & Collections