Customer
Discussion List
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Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t…KaushikPola-Oracle 19 views 3 comments 0 points Most recent by SureshRamanujam Receivables & Collections
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Ability to import Customer Name and Address in multiple languagesSummary: We are working on importing customers and related data objects from legacy SAP systems for a major client. It has Customer Name and Address in multiple language…
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Fusion table that stores a join of customers and the items they purchaseHi All, We are trying to assign GL Codes to the AR Invoice report for a customer. The GL codes are specific to the item and customer combination. I would like to find ou…
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Add new search field under "Review Customer Account Details"Summary: Our business is looking to add a new search field under "Review Customer Account Details" Content (please ensure you mask any confidential information): Hello e…
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AutoInvoice Import interface invoice with header DFFSummary: We are using the Receivables AutoInvoice Import Interface FBDI, to import invoices to AR interface. We are trying to import the invoice header DFF but there are…
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Ability to view Receivable Balances with Ship-ToOn Receivables Transaction Screen, There is a Tab - Review Customer Accounts. Currently the customer accounts can be viewed by Customer, Account Number, Bill-To Site and…
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Is it possible for an external system to initiate a customer hierarchy update via web service?Summary: We are preparing for go-live and need confirmation on whether Oracle supports external system-initiated updates/uploads to customer hierarchies using web servic…amanda bullard 19 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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update collector on customer account in bulkHello We need to update collectors on Customer Account level (not site). Is this worksheet 'RA_CUSTOMER_PROFILES_INT_ALL' correct to input data? We understand that we ca…Kamonwan Srasrisom 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How can we update the customer address site purpose in Receivable ?In Oracle Fusion Receivables, how can we update the Customer address site purpose (e.g., Bill-To, Ship-To) for a customer site using SOAP or REST APIs? Also, explain how…Yashwant 59 views 11 comments 0 points Most recent by Siraj Syed -Support-Oracle Receivables & Collections
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Update customer profile from dateWe have a scenario where we would like to update all the dates in customer to a past date. Example - Customer was originally created on 30-04-2025, we updated the from d…Ankita Kumari1 5 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to stop emails going out to customers from non prod environmentsSummary: We want a way to prevent any emails going out to customers and suppliers by any means in our lower non prod environments. I have seen few posts in customer conn…Srinivas Polisetty 2 views 2 comments 0 points Most recent by user12004752 Receivables & Collections
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How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
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Is there a way to merge 2 customer accounts belonging to a single party ?Summary: Is there a way to merge 2 customer accounts belonging to a single party in Oracle Fusion ERP ? Content (required): If this is possible then I will need the step…
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Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…
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Adding New Attributes in Manage Receivables Specialist Assignment RulesSummary: Hi Team, We have a requirement to add new attributes at the Manage Receivables Specialist Assignment Rules setup level. Could you please advise if you have any …
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Can't identify the correct SOAP API to call to update the existing customer.Summary: Can't identify the correct SOAP API to call to update the existing customer. We have already created a customer, and we need to update some of the customer's at…
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How do we delete an existing Customer Contact at the Account level using FBDI or API?Summary: I have an integration which synchronizes Customer Data coming from a source system. There are scenarios where the source system sends information like Contact X…
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New Parameter to Oracle Data modelSummary: Hi, I have a requirement to add the parameter to Receivables-Statement Generation data model, its giving me error saying Parameter is not declared in the packag…
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Mass update of Expiration Offset DaysIs there a way to mass update the Expiration Offset Days at customer account level? Updating the Customer Receivables Profile Class is not an option as it would impact a…aileen.joy.g.arcilla 2 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is there a way to default Remit to Address on the basis of Legal entity used for a transaction?Summary: Content (please ensure you mask any confidential information): Is there a way to default Remit to Address on the basis of Legal entity/BU used for a AR transact…
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Error While uploading customer payment term via FBDII am uploading customer payment terms via FBDI template but getting the following error. "The specified CUST_ORIG_SYSTEM_REFERENCE and CUST_SITE_ORIG_SYS_REF are invalid"
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REST API / SOAP Service to get Customer Account TypeNeed REST API / SOAP Service to get Customer Account Type (Internal / External)
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To update the "Send statement" box, we use the REST API for Customer profile.Summary: to update the "Send Statement" checkbox for a customer in Oracle Fusion do we have the rest api and If yes what it is Content (please ensure you mask any confid…
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Unable to find and update address under Manage CustomersSummary: We have a requirement to update the address of a customer. Under Accounts Receivables —> Manage Customers ,iam able to search for the Organisation can see the R…
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Merge Customers at account LevelSummary: We Where able to Merge Customer at Party level , using How To Merge Customer Data within Receivables (Doc ID 2272315.1) Now it is required to merge the same cus…
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Synchronize Account address between CX and Fusion ARSummary: In CX cloud, user can add now Address to a customer account and choose if its use (bill_to, ship_to). Is their any process that synchronizes the addresses betwe…
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Customer Classification Category - Allow Parent Code AssignmentSummary: Customer Classification Category - Allow Parent Code Assignment Content (please ensure you mask any confidential information): Classification Category created w…
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Customer profile confidentialSummary: Restrict only specific user able to view customer profile Content (please ensure you mask any confidential information): Hi, How to restrict user access, which …
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Err-There are multiple records in this file which resolve to the same target record in the databasewe have been using 19-tab for initial customer upload and 4 tab to update Bill-to site, Additional Address elements and Reference Accounts (with references used in 19 ta…Evangeline Nivedha-Oracle 65 views 7 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Need sql for parent and child relation account AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_HEADERSSummary: AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_HEADERS Content (please ensure you mask any confidential information): AR_STATEMENT_LINE_CLUSTERS and AR_STATEMENT_H…