Customer
Discussion List
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Issue to Fetch Customer Details Based Upon Customer Site DFF Using SOAPI am unable to filter Customer Account Based Upon Customer Account Site DFF using Soap API. Can you please help to Find the All the customer Account Based Upon Customer … -
Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…Kevinegas 17 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?Mariam Umar 2 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Generate Audit reportsSummary: We need confirmation from Oracle on two points to address the audit related questions, 1.We are testing the audit reports after updating email id/phone in the c…Snemali 10 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add the bank account that's already been created and linked to a customer? I can only see itSummary: Can't find the external bank account that i have created in the payment instruments section in Manage customers page . But I can see it's linked when i try to a…
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AR Refunds - Help and GuidanceSummary AR Refunds - How can these be easily processed in AR/AP?Content Hi We are about to start issuing refunds from AR, sending the invoice through to AP to be paid in…
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How to create and link bank account to customer account/siteSummary: How to create and link bank account to customer account/site Content (required): How to create and link bank account to customer account/site in Oracle Cloud Fu…
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Customer Upload via FBDI – Ship-To and Bill-To Not SyncedWhen reviewing the front end after uploading multiple customers through the Upload Customers FBDI file, I noticed that for some customers the Ship-To purpose was created…
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Ability to import Customer Name and Address in multiple languagesSummary: We are working on importing customers and related data objects from legacy SAP systems for a major client. It has Customer Name and Address in multiple language…Narendra K M 123 views 7 comments 0 points Most recent by FlorenciaWasserlauf-Oracle Receivables & Collections -
What is the impact of Customer Contact on downstream processes?Summary: Content (please ensure you mask any confidential information): Please help us to have clarity on the below mentioned points: 1) Account level contact vs Site le…
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Bulk update of customer account profiles to disable "Send Statement" optionSummary: We have a requirement to update 800k existing customer account profiles to disable "Send Statement" option. Content (please ensure you mask any confidential inf…Ganesan G - Trinamix 1 view 0 comments 0 points Started by Ganesan G - Trinamix Receivables & Collections
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Customer Statement ReprintHello, Hope everyone doing good. While running 'Create Customer Statement' program and when I select Generate Bill as Re-print i am not getting any value under Cycle fie…
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I need to get the data from the DFF at the organization level, but I couldn’t find any API.Summary: Content (please ensure you mask any confidential information):
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Is there any REST API to get HZ_IMP_BATCH_SUMMARY details?Summary: Hi, Currently we are trying to run recon reports based on 'Import Bulk Customer Data' job completion. Hence, we are using HZ_IMP_BATCH_SUMMARY table to get the …
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Using FBDI to Add Dunning Responsibility to existing Bill to ContactsSummary: I need some help on how to use the Customer Import File (FBDI) for updating existing Customer Account Site Contacts to add another Responsibility of Dunning to …
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unable to load customer account dff with number data typeSummary: Hi Team, I have a dff value with Number data type defined in customer master account level. I want to populate the value for this DFF using FBDI. I am not findi…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 174 views 9 comments 0 points Most recent by Olga Ikiz Receivables & Collections
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Want to update the Customer information in account for the category manager fillSummary: The client has requested an update to the Category Manager field for accounts where customers were created manually. Is it possible to update the Category Manag…
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Correcting Customer profile in BULK using SOAP API or PL/SQL APISummary: Hi, SOAP API https://servername/fscmService/ReceivablesCustomerProfileService?WSDL has only update operation where as UI has 2 options like Insert and Correctio…
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Is it possible to Update, Disable or Delete the OSRSummary: We have one requirement where we need to update the responsibility using webservice, right now we are using Initials of responsibilities in OSR e.g if Statement…
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bulk Update/Creation of Customer Contact Points (Emails) - FBDI, API, or Spreadsheet?Hello Community, My client requires a way to update customer contact points in bulk, specifically by creating new email addresses for their existing customers. I need to… -
Default the Customer Type to Person instead of Organization when creating customer in Oracle FusionDear Community, Please be informed that users are trying to default the Customer Type value to Person instead of Organization, if it is possible, need to display the Per…
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Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Functional Impact of "Account Type" Field in Customer Account SetupIn the Customer Account setup screen, the standard values for the "Account Type" field are "External" and "Internal". Could you clarify whether this field is simply info…
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Ability To Create A Invoice By Using An Inactive SiteSummary Ability To Create A Invoice By Using An Inactive SiteContent Hello, The system allows create a customer invoice by using an inactive site. Is there any way restr…User_2025-02-06-13-32-07-115 34 views 5 comments 1 point Most recent by User_UOJRQ Receivables & Collections -
Transferring balances from one customer and customerSummary: As Oracle Fusion does not support native balance transfers between customers, the recommended workaround is to issue a credit memo to the original customer and …
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How do we delete the existing contact information from the customer using FBDISummary: We have loaded the customers in our test instance with original contact details and now we do not want customers to receive the invoices of our testing. What is…Rahul Kumar Gupta.-Oracle 231 views 12 comments 0 points Most recent by Akshay Goel Receivables & Collections -
Duplicate Intercompany CustomerIssue - Duplicate intercompany Customer created within system with different registry ID , Firstly when we create a Legal entity system by itself will create a Party whe…Rakesh Nataraj-266181 42 views 1 comment 0 points Most recent by Rakesh Nataraj-266181 Receivables & Collections
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Unable to Insert Customer Site Profile Using FBDISummary: We are Unable to Insert Customer Site Profile Using FBDI. We are populating 3 tabs HZ_IMP_ACCTSITES_T HZ_IMP_ACCTSITEUSES_T RA_CUSTOMER_PROFILES_INT_ALL Import …