Customer
Discussion List
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How to deactivate a partyHi all. Checking if there is any way to deactivate/end-date a party, say for a customer. I know that it can't be done through UI but is there any API etc. that can help …Deepak Singal 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Create Receivables Customer Account with out AddressCan we create Receivables Customers Account with out Address as Mandatory. In other words, requirement is to create customer with out Customer Account address -
How to achieve Customer Number gapless sequencing and what are the pros and cons of doing it gaplessSummary: To Oracle Community, While creating customers in Oracle fusion, we have observed that there is a gap of around 1000 in the customer number being generated autom…
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Customer Debit authorization Creation using REST APISummary: While implementing customer integration for debit authorization using the Rest API, we have encountered the following issues: The REST API is unable to terminat…Khushbu Bhatia-Oracle 41 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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SOAP/RESTapi available to update hz_party_sites table's IDENTIFYING_ADDRESS_FLAG in Oracle FusionA TCA customer account has multiple addresses/sites. Only one address can be primary site. I need another site to be the primary identifying address. I suppose, once thi…Behind_the_Clooud 141 views 3 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections
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What is the max number of customer bill-to sites Oracle ERP can easily manage for a single customer?We are implementing Oracle AR and have a few sets of customers that may have thousands of billing sites. Want to understand if thee are any potential concerns related to…
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How to add relationship type for customersSummary: Hi team, We have a requirement where we have to add few relationship_type in fusion. While using BULK FBDI in account relationz tab we can see the relationship …
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how to delete customer siteSummary: Can customer site be deleted Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Sni…
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How can we create Employee as AR Customer Account without duplicating party when we create customerSummary: How can we create Employee as AR Customer Account without duplicating party when we create customer contacts Content (please ensure you mask any confidential in…
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Can I change customer search criteria to make it search by multiple languages on order entry pageSummary: Our customer name is in multiple language, but on order entry page, the search customer function can only search by customer's organization name, not alternativ…
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How to create a supplier from an existing customer partyContent Our current customers are interfaced from a different system and we are trying to create a supplier for the same party. How do we create a supplier from an exist…
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How to track back the parent customer related to a child customer in the customer party relationshipWe have a scenario where we are having different levels of customer party relationship, There will be one master party and there will be child parties linked to this mas…Thalib Hussain 4 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to capture customer Site level comments of around 2000 charactersSummary: We have a requirement to store more information at the Customer Site level of around 2000 characters. Can we use "Short Description" or "Description" at the Cus…
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How to create a new customer account with APIs as we could in the billing page?Summary: Right now we are trying to integrate our backend system with Oracle Fusion. On the Receivables/Billing page, we can create Customer manually using the right sid…
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Vendor Complaint StorageSummary: We have a requirement to internally store vendor complaints on the supplier profile. Our initial thought was to store them using the attachments on the supplier…
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Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…A Ratna Priyanka 526 views 4 comments 0 points Most recent by Diego R. Rocha Receivables & Collections
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 112 views 4 comments 0 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections
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Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 73 views 1 comment 0 points Most recent by Enrique Ap-Oracle Receivables & Collections
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Change the primary flag for credit cards in bulkSummary: Hi Team, We initially loaded credit cards with incorrect card type and those credit cards were automatically tagged as primary. Now, we will be end dating the i…
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Customer Statement Report – Grouping Transactions by Site Name PrefixSummary: Hi Team, We have a requirement in the customer statement where we need to group all transactions based on the site name prefix FIN/PDR. Currently, the report is…Raman_Balasubramaniam 21 views 1 comment 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Create Customer Statement Program at BU level is completing in ErrorSummary: Hi, On running Create Customer Statement Program at BU level, Create Customer Statements: Generate Log Program is completing in Error ORA-06502: PL/SQL: numeric…
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Need API to update a customer profile with EffectiveEndDate = sysdate & Create new with startdateNeed API to update an existing active customer profile with EffectiveEndDate = Sysdate and create a new profile with EffectiveStartDate = Sysdate 1.Maitree Dwivedi-Oracle 11 views 2 comments 0 points Most recent by Maitree Dwivedi-Oracle Receivables & Collections
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Block the insert of duplicate customersUsually our users insert a new customer, without control before if he already exists. Someone knows how can we avoid that duplication? for example setting the insert of …
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How to set the value of "province" in max 2 character in customer address pageWe need to set the value province in 2 character, someone knows if exists a configuration in set up and maintenance or if I have to use a sandbox? thank you
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Update Organization Profile DFF using APISummary: Update Organization Profile DFF using API Content (please ensure you mask any confidential information): Hi, I am unable to create/update a DFF value at Organiz…Zahid Rahim 51 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Master Unable to update Site address using FBDI for customer created from UISummary: HI Team, Customer Master Unable to update Site address using FBDI for customer created from UI because original system reference is blank. Is there any way to d…Akhil Chawan 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer not imported due to incorrect country codeWe tried to import a customer through the integration which got failed but after checking the batch file it is giving error that country code is not correct. How can We …
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How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using FBDI creating new source #How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using bulk FBDI can see it is creating new source # & this will create issue on autoinvoice from OM to AR…Santoshh Mishrra 11 views 1 comment 0 points Most recent by Santoshh Mishrra Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…