Customer
Discussion List
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Customer Debit authorization Creation using REST APISummary: While implementing customer integration for debit authorization using the Rest API, we have encountered the following issues: The REST API is unable to terminat…Khushbu Bhatia-Oracle 43 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections -
SOAP/RESTapi available to update hz_party_sites table's IDENTIFYING_ADDRESS_FLAG in Oracle FusionA TCA customer account has multiple addresses/sites. Only one address can be primary site. I need another site to be the primary identifying address. I suppose, once thi…Behind_the_Clooud 166 views 3 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections
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What is the max number of customer bill-to sites Oracle ERP can easily manage for a single customer?We are implementing Oracle AR and have a few sets of customers that may have thousands of billing sites. Want to understand if thee are any potential concerns related to…
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How to add relationship type for customersSummary: Hi team, We have a requirement where we have to add few relationship_type in fusion. While using BULK FBDI in account relationz tab we can see the relationship …
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how to delete customer siteSummary: Can customer site be deleted Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Sni…
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How can we create Employee as AR Customer Account without duplicating party when we create customerSummary: How can we create Employee as AR Customer Account without duplicating party when we create customer contacts Content (please ensure you mask any confidential in…
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Can I change customer search criteria to make it search by multiple languages on order entry pageSummary: Our customer name is in multiple language, but on order entry page, the search customer function can only search by customer's organization name, not alternativ…
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How to create a supplier from an existing customer partyContent Our current customers are interfaced from a different system and we are trying to create a supplier for the same party. How do we create a supplier from an exist…
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How to track back the parent customer related to a child customer in the customer party relationshipWe have a scenario where we are having different levels of customer party relationship, There will be one master party and there will be child parties linked to this mas…Thalib Hussain 13 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to capture customer Site level comments of around 2000 charactersSummary: We have a requirement to store more information at the Customer Site level of around 2000 characters. Can we use "Short Description" or "Description" at the Cus…
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How to create a new customer account with APIs as we could in the billing page?Summary: Right now we are trying to integrate our backend system with Oracle Fusion. On the Receivables/Billing page, we can create Customer manually using the right sid…
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Vendor Complaint StorageSummary: We have a requirement to internally store vendor complaints on the supplier profile. Our initial thought was to store them using the attachments on the supplier…
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Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 113 views 4 comments 0 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections
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Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 72 views 1 comment 0 points Most recent by Enrique Ap-Oracle Receivables & Collections
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Change the primary flag for credit cards in bulkSummary: Hi Team, We initially loaded credit cards with incorrect card type and those credit cards were automatically tagged as primary. Now, we will be end dating the i…
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Customer Statement Report – Grouping Transactions by Site Name PrefixSummary: Hi Team, We have a requirement in the customer statement where we need to group all transactions based on the site name prefix FIN/PDR. Currently, the report is…Raman_Balasubramaniam 23 views 1 comment 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Create Customer Statement Program at BU level is completing in ErrorSummary: Hi, On running Create Customer Statement Program at BU level, Create Customer Statements: Generate Log Program is completing in Error ORA-06502: PL/SQL: numeric…
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Need API to update a customer profile with EffectiveEndDate = sysdate & Create new with startdateNeed API to update an existing active customer profile with EffectiveEndDate = Sysdate and create a new profile with EffectiveStartDate = Sysdate 1.Maitree Dwivedi-Oracle 11 views 2 comments 0 points Most recent by Maitree Dwivedi-Oracle Receivables & Collections
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Block the insert of duplicate customersUsually our users insert a new customer, without control before if he already exists. Someone knows how can we avoid that duplication? for example setting the insert of …
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How to set the value of "province" in max 2 character in customer address pageWe need to set the value province in 2 character, someone knows if exists a configuration in set up and maintenance or if I have to use a sandbox? thank you
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Update Organization Profile DFF using APISummary: Update Organization Profile DFF using API Content (please ensure you mask any confidential information): Hi, I am unable to create/update a DFF value at Organiz…Zahid Rahim 53 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Master Unable to update Site address using FBDI for customer created from UISummary: HI Team, Customer Master Unable to update Site address using FBDI for customer created from UI because original system reference is blank. Is there any way to d…Akhil Chawan 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer not imported due to incorrect country codeWe tried to import a customer through the integration which got failed but after checking the batch file it is giving error that country code is not correct. How can We …
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How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using FBDI creating new source #How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using bulk FBDI can see it is creating new source # & this will create issue on autoinvoice from OM to AR…Santoshh Mishrra 18 views 1 comment 0 points Most recent by Santoshh Mishrra Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…
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End date ship to customer using manage customer screen instead Customer Data ManagementSummary: Currently the ship to customer site can only be end dated using customer data steward role and go to Customer Data Management->organisation to deactivate the sh…
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Is this good approach to mass update of email address, Upload Customers from SpreadsheetBy Upload Customers from Spreadsheet, we perform mass update of email addresses. Will this be a good approach.
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Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR ModuleSubject: Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR Module Hello All, I hope you are doing well. I am reaching out for assistance regard…Muppirala Bharat 107 views 6 comments 0 points Most recent by PrudhviGajula Receivables & Collections
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customer import showing wrong BUHi All, we have loaded 2 customer records one bill to & ship with expected/correct BU but after load can see it is showing wrong BU, any specific reason, how system will…Santoshh Mishrra 1 view 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections