Customer
Discussion List
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I am getting invalid address on ship to address used in the SubscriptionSummary: I am getting an invalid address on the ship to address used in the Subscription. Just navigating to that account ship to site and saving it solves the issue. No… -
Getting error while creating new customer & attaching customer profile class & group rules via API.Getting error while creating new customer & attaching customer profile class & group rules via API. AR-855645The value…
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Can we restrict application of AR credit memo of 1 customer to invoice/debitmemo of another CustomerSummary: Can we restrict application of AR credit memo of 1 customer to AR invoice/debit memo of another Customer AS of now system is allowing below: Created 1 credit me…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 22 views 1 comment 1 point Most recent by Gopal Reddy-Oracle Receivables & Collections
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debit emailSummary: Hi Team, We need to update Debit Advice Email ID within Receipt of Payment Notification Preferences in order to send out the notifications to customers once the…Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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can we transfer one customer account from one party to anotherSummary: can we transfer one customer account from one party to another Content (please ensure you mask any confidential information): Is it possible to transfer one cus…SwapnilSurange1 24 views 4 comments 0 points Most recent by SwapnilSurange1 Receivables & Collections
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Is it possible to rename the column "Attribute 10" to a custom name?Summary: In the Collection module, when selecting a specific customer to view their transactions, there is a column labeled "Attribute 10," which refers to the transacti…Joshika 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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What value to be populated on Creditor Identification Number in Debit Authorization on Customer SiteSummary: What value to be populated on Creditor Identification Number in Debit Authorization on Customer Site while Implementing the Direct Debits. Content (please ensur…Vipanchi Mullangi 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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WSDL or REST to create Account Contact Responsibility at Site LevelSummary:WSDL or REST to create Account Contact Responsibility at Site Level Content (please ensure you mask any confidential information): Could anyone please share the …roshni.01 11 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Oracle AR to Ariba portal integrationSummary: Need the flexibility integrate Oracle AR invoices with the Ariba Portal direct upload Currently users are manually logging in to Ariba portal with the customer …Sukanya Mukherjee 3 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Customer Inv. needs to be sent to Govt for pre-approvals before processing/printing/accountingSummary: Hello Everyone, We have recently come across 2 requirements from our client in ER&I sector, related to Customer Billing. Just wanted to check if anyone in this …
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Subsequent changes in DFF in Manage Customers is not recorded in the Audit ReportSummary: Hi We have a DFF in Manage Customers, which we have added in the Manage Audit Policies for auditing. We have made one initial change and it was recorded in the …P.S.Nikhitha Muduliar 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to add a Customer DFF in OTBI ReportSummary: We want a Customer DFF (Party & Sitre Segments) in the OTBI report. Unable to find the DFF. Content (required): Version (include the version you are using, if a…Siddhant Aggarwal-Oracle 52 views 5 comments 0 points Most recent by Wang Yuan-Oracle Receivables & Collections -
What are the definitions for the Reason codes returned by the CreditCheckingService SOAP call?Summary: As part of our high volume order entry, we are using the CreditCheckingService call. https://fa-ewpl-saasfaprod1.fa.ocs.oraclecloud.com/fscmService/CreditChecki…Scott Madole 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Oracle address validation service with Create Customer in ReceivablesSummary: Is there a way of integrating Oracle address validation service with the Create Customer page in receivables or we need Customer Data Management for the same? A…Ktk_S 24 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Will the value of DFF remain if the DFF is deletedI have a DFF at the customer account level. If I delete the DFF and assign a new attribute to that particular DFF , will the old value in the DFF for a customer remain o…
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Customer upload - Multiple UsageSummary: Bank Branch got created and same party number used in customer upload Content (please ensure you mask any confidential information): Uploaded Bank Branch , it c…Kishore S 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
How do I make a field in Saved search non-mandatoryI do not Want country, city and state to be mandatory fields. Sometimes my client might only want to search using postal code or address line 1. Is there any way this ca…
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How to change/remove end date at customer site level?Summary: A customer site has been end dated and is no longer visible in the UI. How can the end date be changed or removed? Content (please ensure you mask any confident…
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REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated…MdeZilva 52 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
SQL for Customer Site communication details and responsibility typeSummary: We need an extract of Extract of Responsibility Types for all customers. Could someone help with the SQL to extract this information. Basically the extract shou…DIANA CORREYA 134 views 3 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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In which setup we can add new Customer Account Contact ResponsibilityLooking to add new Account Contact Responsibility. Do we have any setup or lookup?Hemanth Buccapatnam Tirumala 12 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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300 new customer accounts to set up and the upload customer from spreadsheet function keeps erroringDue to an upgrade of another system we will have over 300 new customers to upload this week, but the spreadsheet function keeps erroring. We now have multiple entries wi…
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How many max parallel runs of FBDI are possible for Customer uploadPlease let us know the maximum number of runs of FBDI upload we can be submitted in parallel for Customer upload to Fusion Receivables.bhushan_joshi01infosyscom 2 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to manage Trade Register Number (J Number) on Romanian suppliers and customers ?Summary: How to manage 'Trade Register Number (referred to as Număr de înregistrare la Registrul Comerțului, abbreviated as J Number) on Romanian suppliers and customers… -
How to create a Custom AR role that only has access to Manage CustomersI'm creating a Custom Role that only has access to Manage Customers inside Accounts Receivables. The role that is needed has to only visualize the Manage Customers page …pgiuriol-Oracle 78 views 2 comments 0 points Most recent by pgiuriol-Oracle Receivables & Collections
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Unable to update Account Address Set using Customer Import FBDISummary: Hi Team, We have already created created customers and their respective accounts , sites. But unfortunately we have uploaded with incorrect Account Address set.…Soundariya Kumar 11 61 views 6 comments 0 points Most recent by Kavya Maheshwari Receivables & Collections
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Ability to assign Receivable Specialist to Cash Receipt AutomaticallySummary: Ability to assign Receivable Specialist to Cash Receipt Automatically Content (please ensure you mask any confidential information): We have assigned Resource a…Bhanu Prakash Sharma 13 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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How to disable auto application of receipts for specific customerSummary: How to disable auto application of receipts for specific customer Content (please ensure you mask any confidential information): There are few customers which s…Bhanu Prakash Sharma 4 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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PAN Number bulk upload process in fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…