Customer
Discussion List
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …Hemanth Buccapatnam Tirumala 11 views 1 comment 0 points Most recent by Sowjanya Karri Receivables & Collections -
How to get customer statement summary reportWe have a requirement after submitting the create customer statement need to have a summary report per BU with statement number sent and balance per statement. currently…
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API for updating at the customer site level for enabling the field Send Dunning LettersSummary: Looking for API for updating on mass the customer site level for enabling the field Send Dunning Letters Content (please ensure you mask any confidential inform…
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How to Retrieve DFF Values Across Modules for Extensions in Oracle Fusion Receivables?Hi Community, Client is working on creating an additional order line in Order Management using extensions. The line involves complex calculations for quantity and pricin…Alexiss Arguelles-Oracle 81 views 2 comments 0 points Most recent by Mohammed Rafi Receivables & Collections -
How to add a new parameter (such as DFF) in advanced search on the screen manage CustomerSummary: Could a new parameter, created as a DFF, be added to advanced search on the Manage Customers screen ? Content (please ensure you mask any confidential informati…
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Customer Account Webservice is not creating the Contact PointHi Team, we are using the "/foundationParties/CustomerAccountService" webservice to create customer account and Site, Contact is getting linked based on the relationship…AvinashRN 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Statements sent via email when not selected under Profile History.Summary: Under Profile History tab, Send Statement & Statement Preferred Delivery Method are not selected, but statements are being generated and sent via email to the c…Chris Coakley 2 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Creating a new site language for Customer account sitesThere is a standard field at the customer account site - Site Language. The dropdown list only has around 35 languages. We wanted to add British English (Only American E…Rupel 32 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Manually created customers - update existing profileSummary: Hello Team, We have few customers created manually from front end UI with existing profiles As we dont have orig system references for these customers, what is …Shashi Pampati 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Site Language field on Simplified FBDI - what is is uses?Site Language field on Simplified FBDI - what is is uses? we need to use the language feature on customer invoice, whenever customer need AR invoice to be print in there…Santoshh Mishrra 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to update Customer DFF using SOAP APIContent I am not able to update DFF customer attributes using the SOAP service WSDL : https://erkb-dev1.fa.us2.oraclecloud.com:443/crmService/FoundationPartiesOrganizati…User_2025-02-10-22-25-14-038 161 views 5 comments 2 points Most recent by Roopesh Marar Receivables & Collections -
Customer is already migrated except Reference account for RevRec account combination at bill to siteSummary: Customer is already migrated except Reference account for RevRec account combination at bill to site we have migrate lac of customer using simple FBDI, but coul…Santoshh Mishrra 11 views 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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How do I permanently delete a memoline from the system?Summary: I would like to permanently delete a created memoline from the system. Can you tell me how to do this? I do not have any options via the Edit button to modify i…
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Using RestAPI or Webservice to import Reference Accounts below Customer Account Address PurposeSummary: We want to use RestAPI or Webservice to import Reference Accounts below Customer Account Address Purpose. But we don't know whcih RestAPI or Webservice can real…
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Customer Account Site DFFs are showing into 2 places: view only and editableSummary: Customer Account Site DFFs are showing into 2 places: one place in editable mode and in another view mode. And the same information is visible on the same layou…
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Can't search customer using Contain filterSummary: Hi We have customers contain CT, but we can't use organization name contain filter to search the customer, instead, if we use organization name start with filte… -
We are trying to mass update customer addressesWe are in the process of updating addresses for over 2,200 customers using the Customer Import Template. A query was created to fetch all the necessary fields required f…
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Issue refund across third-party paymentSummary: Issue refund across third-party payment Need to process issue refund but when the payment is made need to pay across third party That is possible to complete? W…Christian Leon 21 views 2 comments 0 points Most recent by Jags Viswanathan Receivables & Collections -
Can I add a document to a customer accountI want to upload the document to the customer account in Manage customers. Is there any way to do so?
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Which privilege need I to view data in vbs page?I created a vbs page that extract the customer data, but without "Application Developer" role the user can't see nothing when starts the calls. I can access to the page …
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Which table stores value for column "Original System Reference for Party" at the Account Level?At the Customer Account Level, there is a column "Original System Reference for Party". It currently displays the Party Id value from the HZ_PARTIES table? So, where is …
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How to handle Customer Credit Card payments in Fusion ReceivablesSummary: Hello Team, Our client is having a requirement to pay AR invoices via customer Credit Card. Please guide what all functional configuration required for this. If…Shilpa Pekade 73 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 52 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections -
I need help on updating customer DFF at customer site level for more than 3000 CustomersHi All, I need help on updating customer DFF at customer site level for more than 3000 CustomersUser_3SIX1 21 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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DFF with large character limit for customer accountI want to create a DFF to add customer instructions at the customer account level. But the Character limit of DFFs is 150 only. Is there anyway I can add this field with…
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Getting error while creating account site use using CustomerAccountService SOAP APIHi, We are getting below error while creating Customer Account Site use using CustomerAccountService SOAP API. JBO-29000: Unexpected exception caught: oracle.jbo.RowLimi…Ankit_Bhadja 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Account Email Addresses with Purpose available in R12 not available in FusionSummary: In EBS, at Party Level, in Communication Tab, there is an option to add Phone Numbers, Email Addresses and URLs. If an email address is added, you can select th…Daniel Gzz 32 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Is it possible to automatically create a customer after creating a supplier?Summary: Is it possible to automatically create a customer after creating a supplier? If yes, please suggest.Sarinee.p 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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How to insert a BILL TO site in a customer site purpose?Hi, How can we load the bill to site field on purpose with fbdi? Thanks, Regards
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Update Customer Account Site Properties via APISummary: Looking to update a field called "Demand Class" via API in Oracle Cloud. This field exists under the Account Site Content (please ensure you mask any confidenti…