Customer
Discussion List
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End date ship to customer using manage customer screen instead Customer Data ManagementSummary: Currently the ship to customer site can only be end dated using customer data steward role and go to Customer Data Management->organisation to deactivate the sh…
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Is this good approach to mass update of email address, Upload Customers from SpreadsheetBy Upload Customers from Spreadsheet, we perform mass update of email addresses. Will this be a good approach.
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Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR ModuleSubject: Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR Module Hello All, I hope you are doing well. I am reaching out for assistance regard…Muppirala Bharat 102 views 6 comments 0 points Most recent by PrudhviGajula Receivables & Collections
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customer import showing wrong BUHi All, we have loaded 2 customer records one bill to & ship with expected/correct BU but after load can see it is showing wrong BU, any specific reason, how system will…Santoshh Mishrra 1 view 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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Privilege for Manage Statement CycleSummary: Hi All, We need to provide the access privilege to user for only the task 'Manage Statement Cycle' from Setup and Maintenance. Could you please guide us which d…Satyanarayan Panda 1 view 2 comments 0 points Most recent by Satyanarayan Panda Receivables & Collections
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AR: Back dated Recurring Bill Plan to Generate Cumulative Invoice Till the Second Bill RunSummary: Issue & Expected Result - When we Generate the Recurring Bill ( 6 months ) from Previous period ( Nov -24 ) , Considering the Current period is ( Mar-25 ) Syste…Rakesh Nataraj-266181 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Customer Organization level are not captured in the Audit reportSummary: As part of the “Receivables” Audit Report for Customer updates, we observed that Customer account and Customer Site changes are being captured as expected. I ha…
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Unable to Query Transactions using Receivables Inquiry RoleSummary: We have created a custom read only role based on this document How to Create Read-Only / View Only Custom Role for Transactions & Receipts ? (Doc ID 2372533.1) …Abby Syukriyatul Ardey 22 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How remove correct record option from profile historyHi, how remove or disable correct record option from profile history in account the customer
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…martingabriel Kinovisques 59 views 4 comments 0 points Most recent by Deepak Singal Receivables & Collections
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Customer account site context site DFF notSummary: We have created a context sensitive dff at cust account site level. After we select the context and save the value. The segment disappears and does not the valu…
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Record customer short code in customer masterSummary: Hi! We have a requirement to record customer short code against each customer in the customer master Content (please ensure you mask any confidential informatio…
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Please inform us how to generate a list of customers in Oracle Receivables.We need to extract the customers information from Oracle Receivables, especially with the mandatory field of Usage. We tried OTBI, however the Subject areas don't have t…S MURALI MOHAN 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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What table/field is customer account → communication → select an account contact -> contact points -Summary: I'm trying to find a table that contains the role of a customer contact point which is in the customer account → communication → select an account contact -> co…
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Customer Statement - Date PrintedHi, Currently, Date Printed for a Customer Statement is only available at Statement Cycles if the Craete Customer Statement Program is run for all the customers within t…Shanky_CPU 74 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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how to search a customer account by tax registration NumberI want to be able to search a customer by Tax registration Number. I cannot find the field in the saved searches Navigation: Receivables > Billing > Manage customers > S…
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While searching customer on AR receipts form, even Ship-To only customers appearHi all. While searching customer on AR receipts form, even Ship-To only customers appear and can be selected. I believe, only Bill-To customers should appear in search. …Deepak Singal 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Purpose of Currency Settings at customer profile in oracle fusionIs there any use of the currency settings with respect to credit limit . as per oracle docs only credit limit and order limit provided at account and profile are conside…
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Cannot Add Role Type to Customer After Save and CloseSummary: Content (please ensure you mask any confidential information): In the Communication tab, if you Save and Close a newly created contact point then the Role Type …Rory Mullin 1 view 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Time zone for customer timestampsThe default time zone set by the administrator is UTC standard. If I change my time zone to Indian time zone, will it show all the dates and timestamps in Indian time zo…Rupel 11 views 3 comments 0 points Most recent by Gabriel D-Oracle Fusion Applications Administration
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There Are Not Values For From customer site Number Parameter On Create Balance Forward Bills ProcessI am trying to run the Create Balance Forward Bill ESS job using customer site number instead of customer account number. I can see account number values in the account …Nancy N Newman 11 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Receipts created in spreadsheet are not getting applied to the AR invoices automaticallyI am trying to load receipts from the ADFDI "Create receipts in spreadsheet". I do pass the customer name, account number and reference as transaction number and transac…
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How to delete customer site in accounts receivablesHow to delete a one time ship to customer site from accounts receivables. I am aware of the inactivation of sites but is there an option to purge/delete the customer sit…
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How to Mandate the Tax Registration Number Based on the Account Address Set Using Page ComposureSummary: Description: I am looking for guidance on how to configure the page layout to make the Tax Registration Number field mandatory based on the Account Address Set.…
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Customer Account Termination DateSummary: Customer Account Termination Date should not accept till open invoices closed Content (please ensure you mask any confidential information): If open AR invoices…FAYYAZ6464 15 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Does Customer Relations come with Oracle Fusion Core ERP license or is a part of CDM licenseDoes Customer Relations come with Oracle Fusion Core ERP license or is a part of CDM licenseNishad Deshpande 21 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Getting error while creating new customers and creating site purposesSummary: We are getting an error " The value for the foreign key {1} isn't valid. You must enter the {0} column name from the {2} table. (AR-855645) when creating custom…IMS - ERP Support 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to change the default from phone to email when creating a new customer contact point?Summary: Our end users are creating contacts to use for dunning purposes. All these contacts will require an email address contact point. Is it possible to change the de…Sherri Sweeney 11 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Better process for Prepay customerSummary: Content (please ensure you mask any confidential information): Currently, we have the prepay customer on hold, we release it so Orders can process an acknowledg…Vikram_Patel 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Bankruptcy - approval rules customizationSummary: When a Bankruptcy request is submitted the default behavior it goes to the line manager for approval. How can the approval rule be customized Ex: add additional…