Customer
Discussion List
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Tax profile for multiple sitesWe are creating customer via FBDI. When multiple sites (for a customer) all have the same Tax Registration Number then the Tax FBDI rejects them with the following types…Sathya Subramanian 44 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to test receipt of payment from Customer Online Payment?Summary: Does anyone have any suggestions on how to test the payment from the customer in Bill Management was truly successful? Content (required): Version (include the …
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How to assign the Demand Class to a Customer and where in the Customer page the Demand Class fieldSummary: How to assign the Demand Class to a Customer and where in the Customer page the Demand Class field is available in Fusion. Content (required): Version (include …Jyothirmai 89 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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PO Number range parameters in Print Receivables TransactionsSummary: Is it possible to add PO Number range parameters in Print Receivables Transactions ess job? Content (required): Hi, We would like to have PO number from and PO …SathyaKannan 42 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Receivables Customer Party created using hubOrganizations REST API without CUSTOMER Party Usage CodeSummary: Creating records in the Receivables 'Manage Customers' UI results in Party records with the party_usage_code = 'CUSTOMER'. Creating party records for Receivable…
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Not able to remove the Manage Data Import from Accounts Receivable Manager roleSummary: Not able to remove the Manage Data Import from Accounts Receivable Manager role Content (required): Version (incl ude the version you are using, if applicable):…Dola 41 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Manage Customers without Manage Data ImportSummary: Trying to create a read-only AR role with access to customers screen. Content (required): Trying to create a read-only AR role. Its already clear that it is not…
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How to upload a customer that already is a supplierSummary: We have already created the suppliers , now we want to create customers with Customer Import FBDI. There are some suppliers and some customers that are actually…GiuliaC-Oracle 62 views 1 comment 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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OTBI Subject Area for SO with status Awaiting BillingSummary: Hi, User wants to know the details of these unprocessed lines (awaiting billing lines) like Sales Order number, customer etc. If there is any OTBI analysis avai…
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Customer Address LinesSummary: Current out of the box functionality in AR Customers gives you address line 1, 2, 3 whist creating a customer site. We have a need for 2 more Address Lines 4 & …Raj Mohanraju FRNT 22 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Customer Import on existing SupplierSummary: Hi, I'm trying to import customers via FBDI (Customer Import) using existing Party and Party Site. Content (required): I'm trying to import customers via FBDI (…Guillaume SAVALL 734 views 5 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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Hide Adjust button on Review Customer account detailsSummary: User don't want adjust button on Review Customer account details Content (required): Version (include the version you are using, if applicable): Code Snippet (a…
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How can we delete an organization header (customer) via the UI?Summary: There is a way to delete an organization via the API, but we would like to know if there is a way to delete the header of a customer via the UI. Content (requir…User Somma 31 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Customer Profile ClasssesSummary: Customer account profile is showing these two fields: The config for Customer Profile Classes is not showing those: We want to edit the value 'Preferred Deliver…
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Scotland Country is not available in the list of valuesSummary: When defining customer. Under customer address for the country region we are not able to see Scotland available in the list of values. Has any one faced similar…GSR G.Sriram-Oracle 75 views 3 comments 0 points Most recent by Eamon Kearney-Oracle Receivables & Collections
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Payload for 'Trading Community Person Profile Additional Information' SOAP UISummary: Hi, we want to create a new dff at customer contact point level and we want to update the dff using API and I have found this 'Trading Community Person Profile …Dilip Kumar Ranga 33 views 1 comment 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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How to purge customer interface tables once the customer data is processedSummary: Schedule the ESS Job Delete or Truncate Customer Interface Tables Content (required): On Accounts Receivable module, under billing tab, if you go to Manage Data…Jagadeeswari-Oracle 671 views 3 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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I am trying to set a value for the Registry ID in Manage Document Sequencing but got an errorSummary: When trying to update the initial value for the Registry_ID in document sequencing I get an error Content (required): I was able to update the initial values fo…Costansia Crosby 53 views 2 comments 0 points Most recent by Costansia Crosby Receivables & Collections
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Trading Community Customer Account or Site Role Responsibility payloadSummary:Hi Team, We are going to utilise 'Trading Community Customer Account or Site Role Responsibility' SOAP to update responsibility type for the customer contacts. C…Dilip Kumar Ranga 52 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to make inactive Sites as Active?Summary: We have a case where for a customer there are four sites and none of them is end-dated, but in the backend three of the sites are showing as Inactive. Kindly le…Pragya Sharma 74 views 2 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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Groovy optionSummary: Are we able to call a groovy script when AR customer account or account site is created or updated? Content (required): as above Version (include the version yo…
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How can we delete the Currency in Late Charges tab in Customer ProfileSummary: Hi, We are trying to delete the Currency and use another currency on the Late Charges Tab in Customer Profile, but the Delete icon is greyed out and can't be us…
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multiple origin systems at different customer levels . How to update them using FBDII have having customer records with different origin system populated at party , party site , account , account site levels . ex: party orgin system 'CSV' , party site o…Abhishekaithal 42 views 4 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Seeking solution on Direct Debit(AR ACH) of negative receipts from AR Credit memosIssue: Hi friends, Client had been using old ERP where they had functionality of creating negative receipts from AR Credit memos and then negative amount receipts used t…CA Nirmal Choudhary 92 views 2 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections
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How to Customize Customer Search ColumnsSummary: When a user searches for a customer, the system displays the customer name and registry number. However, if multiple customers have the same name, it can be dif…AbhilashMankar 42 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Will the existing transactions and receipts be affected if we change the cusotmer account/site no?Summary: Content (required): Will the existing transactions and receipts be affected if we change the cusotmer account/ site no? Version (include the version you are usi…
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how to set a sales channel assigned to either Customer or Account or SiteSummary: Hi, Looking for help on how to set a sales channel assigned to either Customer or Account or Site. Can't find Sales Channel field at Customer or Account or site…Babu Chalamalasetti 52 views 2 comments 0 points Most recent by Babu Chalamalasetti Receivables & Collections
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How Customer Contact Information Can Be Updated Using FBDI files?Goal: How Customer Contact information can be updated using FBDI files? What are the tables name, columns name and joins for the "CUST_SITEUSE_ORIG_SYS_REF" colums?Daniel S.-Oracle 64 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Create Contact And Contact Points to Existing Customer Using Customer FBDI?Goal: How to create customer contacts and contact points to existing customer using FBDI?Daniel S.-Oracle 83 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections