Customer
Discussion List
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crmRestApi accounts REST API returns no recordsSummary: We are trying to call /crmRestApi/resources/11.13.18.05/accounts but didn't get any records in the response. Could you please let us know what roles and data ac… -
One Time Customer Account Ship To - Online Retailers and Dropship/DistributorsSummary: My organization has many customers, including retailers like Amazon who act as an On Account Drop Ship or Distributor for our product. This means when an AR Inv…Jordan_Thompson 21 views 2 comments 0 points Most recent by Jordan_Thompson Receivables & Collections
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 51 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Currency Default from Customer LevelIs there any option to default currency from customer level to transaction level ?Sandeep Nihalani 41 views 2 comments 0 points Most recent by Sandeep Nihalani Receivables & Collections
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: here is the screenshot where only the active bank details are shown, there is one record that exists here where the Bank details got end date, that is not showi…
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: Oracle Fusion Receivables - Manage customers - Search customer Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active ones. On…
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How to enable the Class code under Classification CategoriesSummary: The Class code under Classification Categories is disabled, How do we enable it Content (required): Version (include the version you are using, if applicable): …Siddhant Aggarwal-Oracle 41 views 3 comments 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections -
Customer NumberCurrently, we have enabled profiles to enter customer numbers manually Is it possible to limit the Customer numbers up to 8 characters?
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How does a customer's online payment via Bill Management appear in Cash ManagementSummary: Unable to locate Customer payment or invoice in Cash Management Content (required): I am testing the Customer Online Payment Portal via Bill Management. I have …BB23478 11 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Is there a way to mass update customer account DUNS number & credit rating?Summary: How to mass update customer account DUNS number & credit rating. Content (required): We have not previously used much of the credit rating options previously, s…Khuli 131 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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How to update hz_cust_acct_sites_all table in Oracle Fusion ARSummary: We have an issue with the one record in the hz_cust_acct_sites_all table. The cust_account_id of a customer is wrong in the hz_cust_acct_sites_all table. Is it …
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Hebatullah Ahmed 31 views 1 comment 0 points Most recent by Mahesh A-Oracle Receivables & Collections -
While Creating an AR Invoice, Ship to Site is not correctly populating the DataSummary: When i create an AR Invoice, The Bill to Site shows the Site which ahs Primary Indicator Y Whereas, Ship to Site shows the other Site which has Identifying Addr…Siddhant Aggarwal-Oracle 111 views 4 comments 1 point Most recent by Siddhant Aggarwal-Oracle Receivables & Collections
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Internal vs external customersHi, I noticed a customer type field while creating a customer in AR . This field has two values: Internal & External. How will it make a difference while creating AR reg…Venkat A 166 views 2 comments 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Customer Bank Account exists in employee recordSummary: We are trying to add a bank account to a customer but receive an error 'A record with this combination of values already exists' Content (required): We are tryi…
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How can I disable 'invoicing rule' field on the AR invoice page?Is there a way to hide/disable 'invoicing rule' field on the AR invoice page? customer is not using the invoicing rules. do we have a oracle note on this if this has to …
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Account Receivable > Fetching Customer Profile in SQLSummary: Account Receivable > Fetching Customer Profile in SQL Content (required): Hello All, We would like to get the Customer Profile via SQL in the following way: Fir…Bernard T 41 views 1 comment 2 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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Revenue Account - AR Invoices with DOO sourceSummary: Content (required): Hi, We have invoices that are imported via the "DOO" source. The AutoAccounting setup for revenue is to pick ALL segments of the account cod…Sheneli98 81 views 8 comments 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Account Receivable > For Same Site, do the Site Uses (or Purposes) have always the same ProfileSummary: Account Receivable > For Same Site, do the Site Uses (or Purposes) have always the same Profile Content (required): Hello All, I need one clarification regardin…
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Tax CalculationSummary: Hi, Please refer to the below example. Content (required): There's an AR invoice with 1000+ lines. Invoice Header Total Tax Amount - 25,582.86 Total Line Amount…
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Customer Listing Report - Roles neededSummary: Reconciliation of Customer information after Conversion will be possible by reviewing the Customer Listing report Content (required): Please confirm what role w…
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How to derive Source system & Location Source Reference values for the existing customersI was trying to add the Reference accounts using a customer simplified spreadsheet. so I have to fill the existing customer details in the Customers TAB. Customer TAB - …
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Account Receivable > Fetch "Payment Term" of a CustomerSummary: Account Receivable > Fetch "Payment Term" of a Customer Content (required): Hello All, Do you have an idea what are the physical tables to fetch the Payment Ter…
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Account Receivable > Manage Customers > Profile > Invoicing > Generate BillSummary: Account Receivable > Manage Customers > Profile > Invoicing > Generate Bill Content (required): Hello All, In the Profile screen for a Customer Account, do you …
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we have Auto numbering, update not allowed option set for customer numbering then if we click on crSummary: Customer Account numbering changed from manual to automatic Content (required): we have Auto numbering, update not allowed option set for customer numbering the…
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How do you email statements to multiple contactsSummary: We have over 6k accounts in one business unit that we are trying to email statements to. Each account at least have one contact with the responsibility type = S…
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AR Invoices pdf password protectedSummary: Password protected Invoices in AR Content (required): When customer invoices are sent to customers, can these be password protected. Therefore each customer tha…
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AutoInvoice FBDI erroring out when AR Invoice is loaded with Ship to Account ContactSummary: I loaded an AR Invoice using Auto Invoice FDBI, populating the "Original System Ship-to Customer Account Contact Reference" AR Invoice ended in exception with t…Siddhant Aggarwal-Oracle 51 views 4 comments 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections
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Customer Site NumberSummary: I generally used all my past project to have a numeric number for customer site number. I would like to evaluate what are the suggestions if we need to store al…
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Read Only Access Role for Accounts Receivables.Summary: I need to create a Read Only Access Role for Accounts Receivables. Please let me know which Role is suffice to do the same. Content (required): Version (include…GC Sekhar 642 views 1 comment 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections