Get Started with Redwood: Oracle Cloud SCM and Purchasing
Subscription Authoring
Discussion List
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Is it possible to have Standard Coverage for an item with Sales Product Type as Subscription?Summary: Customer offers standard support (via Service Cloud) for Subscriptions but PIM setups have Standard Coverage field disabled when Sales Product Type is selected …Vamika Sharma 1 view 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Is it possible to copy selective lines from original contract while duplicating a Sub. Contract?Summary: User wants to control which selected lines are copied over while duplicating the contract. Content (required): Version (include the version you are using, if ap…Vamika Sharma 2 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Is there a possibility to tag accounts (accounting accounts) on the subscription products?Summary: Is there a possibility to tag accounts (accounting accounts/accounting codes) on the subscription products/charges setup within Subscription to ensure we have t…Akhilesh Nathwani 11 views 2 comments 0 points Most recent by Akhilesh Nathwani Subscription Management -
Is it possible to cascade manual updates to contract attributes from Header to Line level?Summary: Any manual updates to contract attributes like dates and term/duration to be automatically cascaded to all the contract lines/sublines. Content (required): Vers…Vamika Sharma 1 view 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Email History for subscriptionsSummary: Email History for subscriptions Content (required): We are using the Action --> Email option to send email of subscription template with PDF attachments to cust…
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How to update customer in Subscription Management?Summary: We have subscriptions for multiple customer. But those customer got merged with another customer and new customer needs to get updated in the subscription. So w…
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Email notification on Subscription ActivationSummary: We want to send email notification to subscription contact once the subscription activated. Content (required): Once the subscription is activated, we want the …
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Trying to Fetch Subscription Product Custom Collection attribute detailsSummary: We have created a Custom Collection at subscription Product having customer contact and Email address. We are trying to find out the backend table where these v…
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Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Sai Charitha Chelamkuri 42 views 2 comments 1 point Most recent by Sai Charitha Chelamkuri Subscription Management
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How to handle included warranty based on usageHello, As of now, included warranty subscriptions can be created from Sales order shipment. We provide warranty tenure at item level and the subscription line would be f…BhargavVavilala 2 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How to reopen a closed subscription in subscription managementSummary: How to reopen a closed subscription in subscription management Content (required): User has closed a subscription accidentally by Actions>Close>Input Date. Is i…
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How to carry the custom attribute value to the autorenewed contract in SMC.Summary: Need to carry over the value of a custom attribute to the autorenewed contract in SMC. Content (required): Ex: There is a custom attribute Quote Number on the c…
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credit memo generated Automatically for a Active SubscriptionSummary: For A active subscriptions , for a Specific Line Credit Memo got Created Automatically and Line value shows 0 , Additionnally 1.This specific line is not interf…venkatesh ravi 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Unable to put Decimal points for Integer number values for Number formula field.Summary: As per Business requirements, needed the Number formula field at Subscription Product called "Annualized TCV" value to return calculated integer values in form …Kopanathi Mahendra 4 views 1 comment 1 point Most recent by Víctor-Support-Oracle Subscription Management
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Number of product line subscription create/update REST API can support for realtime integrationSummary: Hello, We are building an integration to Oracle Subscription Management to create/update subscription contracts. The subscription contracts can have more than 8…Kumar Avinash - SM,AR,B2B,Sales 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)Summary: Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included War…
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22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su… -
Subscription information not visible in Install Base Assets in oracle fusion 23BSummary: Creating the Subscription , added item and created Install asset with same item, Navigator -> Service -> Installed Base Assets and added the asset in the associ…Lakshmi N 164 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…Guru Raghavendra 35 views 4 comments 1 point Most recent by User_2025-03-28-01-03-03-940 Subscription Management
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Incorrect Unit of Measure (UOM) for Products when creating the Subscription OrdersSummary: Incorrect Unit of Measure (UOM) for Products when creating the Subscription Orders Content (required): We have created a New Item in PDH with UOM has Each and a…Goopikrishnan Jayaraman-Oracle 31 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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How to close the covered level asset in included warrantySummary: We have created an included warranty subscription for an item after shipment. After that we have performed the customer asset replacement transaction and run th…
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How to prevent included warranty creation for while creating Install base assetsSummary: How to prevent included warranty creation for while creating Install base assets manually? Content (required): While Creating Install Base assets manually the i…
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Search option for Custom Field LOV/Smart SearchSummary: Under SM Header and Edit Product page we have custom fields We experienced the difficulty to fill in the customer segment and manufacture code from the list und…
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Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess…
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Default Coverage is not auto-populatedSummary: I configured default coverage for global and customer level. When I select a coverage product in subscription (this product doesn't have standard coverage assig…
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Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …