Configuration
Discussion List
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Cannot Find Parent Account Field in SandboxWhere can we see the parent account field in application composer in sandbox?
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No Data in Parent Account Field on Workspace Landing PageWe have enabled Parent Account field on Adaptive Search Advanced Setup. However, upon validation, there is no data for Parent Account on Workspace landing page even thou…
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Created a Custom attribute from sandbox and it not visible in import templateCreated a custom attribute from sandbox which is searchable and updateable and published this changes. After publishing this changes we are unable to see this attributes…
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Redwood - Make Comments field on Activity editableSummary: In redwood , if user is not on Activity Teams, he gets read only access to activity. For this user can we make only one field(comments) editable ? Content (plea…
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Mashup content for Redwood Sales Account ObjectSummary: We are trying to add Show Wikipedia to Account sales object (standard) and have followed this document but "Show Wikipedia" is not showing on the search bar. Co…Noorfatima Inamdar 11 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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How to create a custom dropdown mirroring the OOTB Phone Country code Dropdown on Contacts?Is there a lookup code to reuse the ootb Phone Country code dropdown ?
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Is there any API for Address locale which is present under hub Organization?we are using Hub organization for our current requirement as we are creating organizations. In the API documentation for hub organization (https://docs.oracle.com/en/clo…
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unable to open Internal Resource Organization HierarchySummary: I have done all these steps, still can't access the Internal Resource Org Hierarchy. 1. Clear Cache & Cookies or use Browser Incognito Mode. or 2. Reinstall the…
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DocuSign Integration with CX SalesSummary: Integrate DocuSign with Oracle CX Sales Content (please ensure you mask any confidential information): Hi Team , Do we have any OOTB integration capability to i…
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xml string written inside groovy is being ignoredSummary: Need to use XML tags inside a groovy String. But they are being ignored and considered as empty. Content (please ensure you mask any confidential information): …
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How to add deep link in Activity standard email template ?Summary: We have a standard email notification template on task creation or updating in an Activity. For example: Hello User A, The following task has been updated: Task…
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Configure Custom Rollups for No Equivalent Pre-defined OOTB AggregatesSummary: Move from Classic Aggregates to Rollups before 24B Update Configure Custom Rollups for No Equivalent Pre-defined OOTB Aggregates. Need clarification on a soluti…Christian Gerald Patacsil 51 views 9 comments 0 points Most recent by Christian Gerald Patacsil Sales
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Is there a way to remove decimal places from Opportunity Amount standard field?Is there a way to remove decimal places from Opportunity Amount standard field?
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How to edit BPM mail notification Subject for "ExtnBusinessProcessComposite"Hii we are trying to edit BPM mail template for project "ExtnBusinessProcessComposite". The BPM looks like follows for this BPM we are receiving following mail notificat…
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Make fields more noticableSummary: I would like to make some fields more noticable in the account page by highlighting or underlining them so the Salesman know they need to fill them out to fulfi…
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Field activation alternative for the Resource's ManagerID fieldSummary: Our client needs to add a search field to the options of adding Resources to Activities in CX. Currently, there is a Custom Field called "Executive Code", which…
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Export OSNHi, As per the note How To Export OSN Conversations? ( Doc ID 1951008.1 ) I am unable to find options to export kindly advise Thanks
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How to autopopulate a field based on a user's role using an object trigger?We have created an object trigger. Object: Activity Trigger: After Create Script: def Field=Field def secCtx = adf.context.getSecurityContext() if (secCtx.isUserInRole('…
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How to create a dcl field pointing to Business Unit in Custom ObjectSummary: Hi team , On a Custom Object we want to create a one custom DCL field which is pointing to business Unit Name . but we are not able to get the related Object. P…
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23C Feature - Migrate Saved Searches between environments using Saved Search NumberSummary: 23C - Migrate Saved Searches between environments using Saved Search Number Content (required): Hello All, I wanted to inquire about the new saved search featur…
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Define Rollup - ERROR: JBO-29147: Unexpected token 'SYSDATE'Summary: RELATED OBJECT FILTER from Oracle Document (Move_from_Classic_Aggregates_to_Rollups_1.2.pdf) ActivityTypeCode='CALL' AND((ActivityFunctionCode='TASK' AND Status…Christian Gerald Patacsil 61 views 9 comments 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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Define Rollups Configuration - included in Configuration Migration Set file?Are the configuration changes made in (Application Composer)Define Rollups will be included in Configuration Migration Set file? = in the document, Define Rollups is not…Christian Gerald Patacsil 61 views 8 comments 0 points Most recent by Praveen Desetty - Support-Oracle Sales
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When clicking Done, white page returns in Receivables Quick Action: Manage CustomerSummary: Quick Actions > Manage Customer> Done button Issue: White page returns after clicking Done button Content (please ensure you mask any confidential information):…Hanna Jean 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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CX Sales Mobile and OAuth authentication tokensSummary: Hi, We'd like to use IDCS OAuth token to increase the session timeout, and configured IDCS and Fusion CX Sales based on this document - I'd like to clarify a fe…
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How to Disable or Hide creation button in ActivitiesSummary: We want to hide or disable the create button in Activities (Create Appointment, Create Call Report, Log a Call, and Create Task) and make the records read-only.…
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Redwood - Create a completely new page instead of using Edit PageSummary: When we use CX Extension generator Generator for Redwood. It generates three pages : 1. Landing, 2. Overview (Foldout Panel), 3. Edit. Is there a way we can cre…
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Redwood List Pages - How can we add generic action on list pagesSummary: Hi, Redwood List Pages are not configurable as per our understanding. We tried smart actions, but they are specific to record and not generic for an object like…
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How does App Composer decide where to host a particular custom object.?Summary: How does App Composer decide where to host a particular custom object.? We have create few custom objects and see that the objects are hosted in different FUSIO…
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Disable email notifications if notification subject contains ‘ABC Company’Summary: Hi Team, I'd like to check how this can be done with BPM configuration. Requirement: For Appointment, whenever there is an update performed on the appointment, …
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Decommission of OSNHi, As Oracle Social Network (OSN) is getting decommissioned by end of September 2024 please advise on the alternate. For the custom object the customer is using OSN las…