Configuration
Discussion List
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We need dropdown for province field when country is CanadaSummary: When we are selecting country as Canada, right now we only see text field in UI for province. We need to make that field as dropdown. Content (please ensure you… -
Transposing Configuration XML files from SandboxSummary Transposing Configuration XML files from SandboxContent Hi, Good day. Is there a way to transpose the sandbox configuration xml files into a more comprehensive r… -
Feature Friday: Workspace InfoletsContent Workspace Infolets are new (with 20D), configurable mini-workspaces that provide UX continuity between the Workspace and Infolets on the Task-based Home UX. Thes…Michelle Brusyo-Oracle 49 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales -
Sales – Innovation Hour: Workspace and Adaptive Search, 16 February 2021, 9 a.m PT - Submit QuestionContent Submit your questions for the Sales – Innovation Hour: Workspace and Adaptive Search session to have them answered during the live event. Post your questions by …Mary Correnti-Oracle 48 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle Sales -
How to grant record access for Account Team Members without using TerritoriesSummary: We have a requirement where any resource added to the Account Team should be able to view/edit all associated records. Currently, we are setup for only Ownershi…
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What is the recommended approach for new fields migration from UAT to PROD?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Customer have a scenario where they are planning to adop…Umamaheswarareddy Ambati-Support-Oracle 51 views 3 comments 0 points Most recent by Milind Dalvi Sales
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Bulk/Multi Edit Pages For Sales Objects In Oracle Fusion CX Sales CloudSummary: Hi All, Is there any way to customize bulk/multi edit pages for sales object? We have requirement that we need to enable couple of fields, additional to the fie…
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Parent Account WorkspaceIs there a way to add the Parent Account column in the Account Workspace. The field is available in the standard Account Object Landing page, but I don't a way to add it…
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CX Sales Mobile Session TimeoutSummary: We are using 3rd-party identity service instead of Identity Cloud Service for SSO. One issue we have is that user needs to sign-in again and again once in a whi… -
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Can we create our own Record Set and create our own criteria for records that can be searched?Summary: We have a requirement to only see CRM specific contacts when searching on CRM Objects (Account, Opportunity and Campaigns). Is there a way for us to filter thos…
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Can we merge records with Resource/HR Employee usage and custom party usage?Summary: Merge records with two different party usages. (Resource/HR Employee and Custom) Content (please ensure you mask any confidential information): Hi, We have a re… -
Cannot Replace Saved SearchWe are trying to update one of the Saved Search for Opportunities. However, when we are trying to save the saved search, we are receiving an error: What would be the pos…
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is there a way not to see ERP contact in Sales/CRM?Summary: currently we are having an issue wherein our CRM users see ERP contacts in workspace, but ERP users can't see the CRM Contacts, is there away we can avoid our C…
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How to make a text field values uppercase without groovy in oracle sales cloud accountHi Team, We have a text field, if which we would like to make the values to UPPERCASE without groovy in account object(oracle sales cloud). Please share your throughts!!…Aditya Varma Gadiraju-Oracle 11 views 5 comments 0 points Most recent by Patrick Breidel-Oracle Sales
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CX / OCI – Here’s What’s Cool about Recommendations in CX Content, 27 August 2020, 10 a.m PT - SubmContent Submit your questions for the Sales – Here’s What’s Cool about Recommendations in CX Content session to have them answered during the live event. Post your quest…Bob Meixner-Oracle 31 views 1 comment 3 points Most recent by Ravindra Sirigiri-Support-Oracle Sales -
asset not available in postman, but available in data tableSummary: Issue: We are not able to find an asset in Postman but available in the data table. The asset owner got deleted, and due to this we are getting an error while o…
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Resource Organisation- Resource TeamsSummary Resource Organisation- Teams----- Is It Mandatory--Content Hi, users are already defined in HCM, org chart and reporting hirarchy defined in hcm. BU defined loca…User_2025-01-24-00-26-13-798 50 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle Sales -
Outlook PagesSummary Outlook Pages CustomizationContent Hi All, I have below set of questions regarding outlook pages : * Is it possible to make some fields read-only in outlook page… -
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Dynamic filename in schedulled processContent Hi, We have set up a new enterprise job that runs a BI report. I would like to understand if it is possible to set the dynamic file name (for example fileYYYYMMD…
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BPM email template on every updateContent Hi Members, I have configured the option in BPM worklist so that initiator will receive the email on every update but it seems that the email template is not dis…
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Restrict User to remove Resource from a tabSummary: Is there a way to restrict user to remove the resource from a custom tab of Resource. We have a custom resource tab in a custom object, is there a groovy script…Anubha Vijayvergiya-Oracle 31 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Creating relationship between Covered Level and Standard Coverage.Summary We want to create a relationship from Subscription Covered Level(child object) to Standard Coverage so we can have a subtab in Subscription Covered Level in whic…
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Newly Created Product not found in Browse Catalog in LeadsContent Hi, I created a new product, but it is not appearing in the "Browse Catalog" in Leads. I have done the following: -Create product in Sales > Products -Added it i…
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How To Control Precision Of A Value Via Groovy ScriptingSummary: How to control the precision scale(number of the decimals) of a value calculated in a groovy script before it is assigned to a field. Currently, Oracle's standa…
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We are getting the following error while creating user for Digital Customer Service.Summary: Hi, We are getting the following error while creating user for Digital Customer Service. "The URL you provided for the IDCS_REST_ENDPOINTAPP third party applica…SreejithNairS 51 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Digital Customer Service
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CRM for MS Outlook Icon was Disabled (Greyed Out)Summary: CRM for MS Outlook Icon was Disabled (Greyed Out) Content (required): Hi, CRM for MS Outlook Icon was Disabled (Greyed Out) and we are not able to do any synchr…
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Application usage insights for multiple usersSummary: Unable to see application usage insights for all the users Content (required): Hi Members, I have enabled the application usage insights in environment, but as …
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how can show specific values from the goal weight field based on the goal id By using Groovy ScriptSummary: By using Groovy Script in Fusion Goal, how can show specific values from the goal weight field based on the goal id if goal id is 123 then need to display 23 an…