Configuration
Discussion List
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is there a way not to see ERP contact in Sales/CRM?Summary: currently we are having an issue wherein our CRM users see ERP contacts in workspace, but ERP users can't see the CRM Contacts, is there away we can avoid our C… -
How to make a text field values uppercase without groovy in oracle sales cloud accountHi Team, We have a text field, if which we would like to make the values to UPPERCASE without groovy in account object(oracle sales cloud). Please share your throughts!!…Aditya Varma Gadiraju-Oracle 11 views 5 comments 0 points Most recent by Patrick Breidel-Oracle Sales
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CX / OCI – Here’s What’s Cool about Recommendations in CX Content, 27 August 2020, 10 a.m PT - SubmContent Submit your questions for the Sales – Here’s What’s Cool about Recommendations in CX Content session to have them answered during the live event. Post your quest…Bob Meixner-Oracle 31 views 1 comment 3 points Most recent by Ravindra Sirigiri-Support-Oracle Sales -
asset not available in postman, but available in data tableSummary: Issue: We are not able to find an asset in Postman but available in the data table. The asset owner got deleted, and due to this we are getting an error while o…
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Resource Organisation- Resource TeamsSummary Resource Organisation- Teams----- Is It Mandatory--Content Hi, users are already defined in HCM, org chart and reporting hirarchy defined in hcm. BU defined loca…User_2025-01-24-00-26-13-798 51 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle Sales -
Outlook PagesSummary Outlook Pages CustomizationContent Hi All, I have below set of questions regarding outlook pages : * Is it possible to make some fields read-only in outlook page… -
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Dynamic filename in schedulled processContent Hi, We have set up a new enterprise job that runs a BI report. I would like to understand if it is possible to set the dynamic file name (for example fileYYYYMMD…
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BPM email template on every updateContent Hi Members, I have configured the option in BPM worklist so that initiator will receive the email on every update but it seems that the email template is not dis…
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Restrict User to remove Resource from a tabSummary: Is there a way to restrict user to remove the resource from a custom tab of Resource. We have a custom resource tab in a custom object, is there a groovy script…Anubha Vijayvergiya-Oracle 32 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Creating relationship between Covered Level and Standard Coverage.Summary We want to create a relationship from Subscription Covered Level(child object) to Standard Coverage so we can have a subtab in Subscription Covered Level in whic…
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Newly Created Product not found in Browse Catalog in LeadsContent Hi, I created a new product, but it is not appearing in the "Browse Catalog" in Leads. I have done the following: -Create product in Sales > Products -Added it i…
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How To Control Precision Of A Value Via Groovy ScriptingSummary: How to control the precision scale(number of the decimals) of a value calculated in a groovy script before it is assigned to a field. Currently, Oracle's standa…
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We are getting the following error while creating user for Digital Customer Service.Summary: Hi, We are getting the following error while creating user for Digital Customer Service. "The URL you provided for the IDCS_REST_ENDPOINTAPP third party applica…SreejithNairS 53 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Digital Customer Service
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CRM for MS Outlook Icon was Disabled (Greyed Out)Summary: CRM for MS Outlook Icon was Disabled (Greyed Out) Content (required): Hi, CRM for MS Outlook Icon was Disabled (Greyed Out) and we are not able to do any synchr…
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Application usage insights for multiple usersSummary: Unable to see application usage insights for all the users Content (required): Hi Members, I have enabled the application usage insights in environment, but as …
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how can show specific values from the goal weight field based on the goal id By using Groovy ScriptSummary: By using Groovy Script in Fusion Goal, how can show specific values from the goal weight field based on the goal id if goal id is 123 then need to display 23 an…
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How To Setup Email Notification For Assigned Resource in Lead Assignment RulesSummary How To Setup Email Notification For Assigned Resource in Lead Assignment RulesContent Hi, My requirement is to have an email notification sent to the assigned re…User_2025-07-18-06-07-44-367 24 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Is there a way to expose Organization Site Flexfields on Sales Cloud Address Object?Content Hello, We are on GSI instance ( Oracle ERP and Sales Cloud on same POD). We have some DFFs created in Manage Trading Community Organization Site Descriptive Flex… -
How To Get Lookup Meaning Using Lookup Code in Groovy Script in fusion goalSummary: How To Get Lookup Meaning Using Lookup Code in Groovy Script in fusion goal please find the below sample code but it is not working giving syntax error Now that…
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Need to Closed all the tasks if opportunity got closed via groovy scriptSummary: Hi All, I have to write to groovy script to close all the tasks if opportunity got closed. Can anyone provide me sample of groovy code to achieve this requireme…
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Organization Type in Opportunity PageHi, Based on the account name selected in opportunity page how can I display the Organization Type (as organization type will be custom field) Can this be achieved using… -
How to fix multiple record line showing for the same resource in opportunity team tab?Summary: Showing multiple record for the same resource in opportunity team tab. I can replicate this scenario by creating a new opportunity record and the opportunity RB… -
How to map an IDCS attribute to CX Sales for Just-In-Time self-service usersSummary: We want to enable JIT (just in time) provisioning in IDCS for customer (external) self service users. These will be authenticated using a SAML Provider and only…TyskJohan 52 views 1 comment 0 points Most recent by Catalin Constantin-Support-Oracle Applications Security -
Too many objects match the primary key oracle.jbo.Key[300000022673309 300000022071613 ]Summary: Trying to add a team member to Appointment via Groovy and erroring out Content (required): Trying to add a team member to Appointment via Groovy and erroring ou…n_Kiranmayee-Oracle 212 views 3 comments 0 points Most recent by Poorna Chandra Rao. Garlapati Sales
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How to enable in-line editing in Fusion Sales Workspace?Summary: How to enable in-line editing in Fusion Sales Workspace? Content (please ensure you mask any confidential information): Version (include the version you are usi…
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How to do I set up and enable Mobile Scan function for CX Sales Redwood?I am migrating CX Sales from traditional UI to Redwood. I would like to enable the Mobile Scan function. It there a guide for it please? Thank you in advance for your he…
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Add smart action showing default layout, how configure Add client smart action in account object?Summary: We have client object which is having one to many relationship with account object. we have configured add client smart action on account. but it is showing dea…Pratibha AdhavLTIMindtree 44 views 2 comments 0 points Most recent by Pratibha AdhavLTIMindtree Sales
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Where do Fusion BI Publisher report outputs get saved to by defaultSummary: Where do Fusion BI Publisher report outputs get saved to by default? We would like to save scheduled reports in our OCM Content (please ensure you mask any conf…Luca Angheben 42 views 4 comments 0 points Most recent by Prabha.R Oracle-Oracle Reporting & Analytics for Sales
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Has anyone had success adding 3rd party UI/UX analytics tools to CX Sales?Summary: I'm interested to see if anyone has had luck connecting any 3rd party UI/UX analytics tools into CX Sales, such as Adobe Analytics or Mixpanel. I need to unders…