Configuration
Discussion List
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Issue with Displaying Descriptive Flexfields in the Creation Layout Page for AdressesSummary: Descriptive Flexfields in the Creation Layout Page for Adresses are not displayed. On the Detail Layout Page there are displayed as intended. Content (required)… -
How is it possible to omit steps in the Digital Customer Service using azure login process?We implemented a Digital Customer Services (DCS) template that uses authentication through Azure. using a policy in the SSO, the user has to enter their email address an…
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Deep link of order creation pageSummary: We need to create a mashup for creating order. Can you provide the deep link of order creation page.
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How to get time zone based on ZIP code on Account UI Page ?Business wants to display TIME ZONE of an account based on its ZIPCODE from Address. So suppose a account Zip Code is 77219 for Address ( PO BOX 130548,HOUSTON, TEXAS HA…
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What is the DB Audit table name for Opportunity Object in CX Sales?Summary: What is the DB Audit table name for Opportunity Object in CX Sales? Content (required): Hello Team, I am looking for the Audit DB Table name for Opportunity ent… -
Add in opportunity object the dynamic choice list Fields regarding ERP EntityIs it possible to add on opportunity object dynamic choice list field regarding ERP Entity? Customer Bill-to Customer Bill-to Site In subscription we have out the box th…
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Can we set the URL field in Accounts > Profile to be a required field?Summary: Set URL Field in Accounts -> Profile to be required or at least show an error message when not populated? Content (required): We are trying to set the URL Field…
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Need payload to update Customer contact point for the existing Customer via APISummary: I am able to create Customer via API and able to create the contact Points also, but for the existing customer which is not having Customer Contact point for th… -
Deep link for email template formatSummary: Hi all, I am working on an email template that is supposed to link to a specific opportunity subtab. I am getting to the Opportunity List but cannot get the syn…Carol Schiffler 23 views 1 comment 0 points Most recent by Niladri Roy Chowdhury-Support-Oracle Sales
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Contact search using email address in CX Sales for Microsoft 365Content (required): Hi, Is it possible to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook? Currently, the user is only abl…
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Import Lead by Salesreps without knowing PartyNumber (RegistryId) rather knowing custom identifierSummary: Lead Import Context - Business Salespersons are tracking Account details with their one custom attribute 'Account Number' so whenever they find any lead to crea…
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How To Remove Values From Relationship Dropdown ?**This post was created as part of a How to Service Request (SR)** Release: 22D Summary of the question: From Contact/Account detailed page, In Relationship tab, you can…Alexandra Timplaru- Support-Oracle 105 views 3 comments 2 points Most recent by Manoj Kumar-Support-Oracle Sales -
Need to Add Product and Account field in New Custom Object createdSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How to add a filter criteria as per specific field in Search PageSummary: As part of project we have a field 'Operating Unit' OU, need to put filter criteria while searching for Account to return only tose values which are part fo the… -
Add a button to call external service using custmoizationSummary: I want to add a custom button to call external web service using any of customization tools. Content (required): Version (include the version you are using, if …
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Is it possible to change the default sorting of a subtab?Hello, We need to change the default sorting of a standard subtab on Service Request object page. In the service request object there is a subtab in which the contacts o…
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How to set custom field with expression that reference related entity fieldSummary: We want to show in the Service Request detail layout the Contact's Annual Income We configure the following: In Service Request created a new custom field Use t… -
In opportunity Currency field is not showing all enabled currencies.Summary: We have enabled multiple currencies for opportunity, but we are not seeing the currencies which we have enabled, in the opportunity details page in currency fie…
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How to enable billing account tab to be visible in CX Accounts screenSummary: Hi Team, I am looking for a way to add the billing accounts tab in the Accounts screen that shows the Billing Account from AR. Content (required): Please sugges… -
Activities are not visible under AccountGreetings! Activities are created under Accounts (in digital sales), but they are not displaying when we click on it. However, if we are not viewing the Account under di…
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Territory Resource Centric assignment limitationsSummary: Territory Resource Centric assignment limitations Content (required): Hi, Is there any way to overcome the standard application behavior when assigning opportun…Waleed Abou Elhamd-Oracle 52 views 3 comments 0 points Most recent by Daniel Moraru-Support-Oracle Sales
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How can we remove the Delete action from the Action menu in fusion workspace landing pageSummary: We want to remove the "Delete" Option from the action menu in workspace objects. Content (required): As shown in below . We have removed it in page layouts but …
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'Digital Sales Next Gen UI' is not available in 'Edit Features: Sales'Summary: Unable to configure 'Digital Sales Next Gen UI' in Oracle CX Cloud. Content (required): We are trying to enable ''Digital Sales Next Gen UI' in Oracle CX Cloud …
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I want to copy ActivityContent (required): I would like to copy Activity. For example, in Opportunity Details Page Layouts →Buttons and Actions →Actions Copy Opportunity exists in the location…Yusuke Shibuya -Oracle 121 views 6 comments 0 points Most recent by Prasanth Prabhu-Support-Oracle Sales
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Can custom smart actions be used in mass update?Summary: We have defer options added for individual tasks whereby users can defer tasks by 1 or 2 days, but this must be done on every task which is inconvenient for tas…
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Can we pass a dynamic token as authorization in web services to access other Application urlSummary: Can we pass a dynamic token as authorization in web services to access other Application url Content (required): Version (include the version you are using, if … -
Can I change the behavior of the Create Partner button by editing component in page composer?Summary: I want to change the behavior of the Create Partner button in PRM from requiring the ZPM_CREATE_PARTNER_PRIV privilege to requiring a custom role that we will a…User_2025-07-18-06-07-44-367 41 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Web Activity Rules Configuration and MonitoringSummary: I have created a Web Activity Rule and it has run once the first time I created it but I don't seem to be seeing any results after that. 3 things: Where do I fi…
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How to remove comma from a number fieldGreetings! How can we remove the comma from a number field? There is a number field called 'CC', and whenever I enter a large number, it gets separated by a comma, which…
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How to add specific custom role in Manage Saved SearchSummary: Do you know how we can add other custom role on the list of roles wherein a saved search can be shared? Do we need to add a role / privilege or set a configurat…