Customer Data Mgmt
Discussion List
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Can We Create User Tables in the CDM area?Summary: Can we create a user defined table in the CDM area? We need custom information that ties back to the Customer Account Content (please ensure you mask any confid… -
Can I purge the Customer Site data?Product - Oracle Fusion Cloud Applications 23C (11.13.23.07.0) Issue - I have purged few accounts which are wrongly merged in the system but the "Customer site" for thos…
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SQL script to query customer site level bank account numberSummary: Looking for below two sql script to Get customer site level bank account number Get customer site number Content (please ensure you mask any confidential inform…
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How To Map A Custom Object Field in CDM to pull Credit Limit from AR using Application ComposerSummary: Can we map field in a Custom Object to pull the Customer Credit Limit from AR using Application Composer Content (required): Can we map field in a Custom Object…
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Unknown Contacts Locking RecordsH,i opened an SR but was told to post in CCC, Main Question: Is it possible to unlock a record from another contact that dosent exist in the system anymore? We are occas… -
Error while updating Cust Contact point "Attribute PartyId in view object PersonParty cannot be set"Summary: Getting error while updating customer contact point using webservice as "BO-27008: Attribute PartyId in view object PersonParty cannot be set." Code Snippet: Re… -
CDM AVCS Data Source for US address verificationSummary: Hi, I noticed that Loqate and Vertex has some geography data mismatch especially city name element. This is causing address data sync issue from CDM (using Loqa… -
Viewing accounts/parties created in ERP side in SalesSummary: Viewing accounts/parties created in ERP side in Sales Content (required): Hi, we have both OSC and Fusion ERP . when we create an account with party record usin…
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Updating Customer DFF through web service/APISummary: We have a use case to update a custom DFF field created "Customer Arabic Name" in Fusion receivables through web service/API. Are there API's to update this fie…
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How can we access Related object data in CDM through groovy script?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How to the deactivate the duplicate check for Accounts?Hello, I activated the duplicate check for testing purposes for Accounts. Now I want to deactivate and delete it. If I want to deactivate it, I get the following message…
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In Data quality rule CDM groovy, can we set master based on related objectsSummary: In Data quality rule CDM groovy (set master for account and contact object) , can we set master based on related objects Ex : I have lead , opportunity or any c…
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Need REST API details to Create Purchase Orders based on Requisition NumberSummary: Need REST API details to Create Purchase Orders based on Requisition Number, Not able to find the REST API in Oracle document. Please do provide the Request Pay…
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CDM contact merge issue - Merged contact not showing up on Accounts - contact subtabContent Here is a scenario: 1. I took 3 contacts with the same phone number, email and name but associated to different accounts 2. Did the merge 3. 3 contact got merged… -
Customer wants to create Sales Order from oracle B2B sales cloud Account.Summary: The customer want to create an order from oracle B2B Sales Cloud Account. They want to create order from Account details page like we are creating an opportunit…
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What is the DB Audit table name for Opportunity Object in CX Sales?Summary: What is the DB Audit table name for Opportunity Object in CX Sales? Content (required): Hello Team, I am looking for the Audit DB Table name for Opportunity ent… -
Force user to use existing contact in systemSummary: Hi Team , I have enabled duplicate identification for contact and real time identification of duplicates. So when user tries to create a contact and system find…
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how to get the number of user licenses in oracle cx cloudSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Need to get SiteuseId's from account address to opportunitySummary: We need SiteUsedId's from account address level. Under one single addresses there will be multiple site use id's. We need those id's. I have attached the screen…
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How to update organization via apiSummary: We are working on automating processes and have the requirement to update 'Organization' information which sits in the hr_organization_information_f table. I ha…
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getting error while removing 'create supplier' task from the supplier screen through sandboxSummary: An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 18, Server Domain: F…
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Need payload to update Customer contact point for the existing Customer via APISummary: I am able to create Customer via API and able to create the contact Points also, but for the existing customer which is not having Customer Contact point for th…
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Getting an error while invoking FoundationPartiesPersonService API to create a party of type PERSONHi, We are using /crmService/FoundationPartiesPersonService?WSDL SOAP API to create a party of type PERSON for Cusotmer contact. But when we invoke this API it fails wit… -
Import Lead by Salesreps without knowing PartyNumber (RegistryId) rather knowing custom identifierSummary: Lead Import Context - Business Salespersons are tracking Account details with their one custom attribute 'Account Number' so whenever they find any lead to crea…
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In Customer data management -> organization. want to see only "Buying customer" Party usage.Summary: In Customer data management -> organization. want to see only "Buying customer" Party usage organizations. Other party usages like 'Suppliers' organization's da…
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How to restore a deleted customer account?Summary: I would like to restore a deleted customer account. I was able to use the '/crmService/FoundationPartiesPersonService' to restore contacts. I'm wondering if we …
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Organization custom field mass update ?Summary: How to mass update an Organization's custom field mass update? please advise. Content (required): Version (include the version you are using, if applicable): Co…
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Account Hirearchy doesn't show child accounts in Digital SalesSummary: Content (required): In my demo instance, I setup the account hierarchy. Though account has child accounts but it shows child account '0' , however if I open chi…
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How hide or remove additional buttons on Sales Organisation PageSummary: There are additional two button being shown on Sales Organisation Landing Page Content (required): Remove Save and Discard Changes Button from Sales page Versio… -
Customer Onboarding and OffboardingSummary: Hi - What is Oracle's Solution for Customer Onboarding and Offboarding process. We are a B2B business and we are looking forward to streamline the customer onbo…