General
Discussion List
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Customizing delivered Helpdesk Skills & IntentSummary: Customizing delivered Helpdesk Skills & Intent Content (required): Hi Team, @Surlina Yin-Oracle We are implementing Helpdesk and Digital Assistant for HCM. As p… -
How to build question with response as media(video, PDF, Image, Etc)Summary: We want to build a question which response back with the media(E.g : When end user search for "What is my HR Policy?", Bot respond with the HR POLICY document i… -
Expenses Policy URLSummary: The expenses policy intent within the expenses skill points to a URL for the policy document. How do I find where that is updated? Content (required): The expen… -
How Can we Enable Dark Mode in Oracle SaaS Application for a single userSummary: We have a user who for health reasons needs to switch all application's into Dark mode. This has been switched on in the browser but has not taken effect in the…
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Oracle Digital Assistant Best Practice Webcast Series 2022Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and customers through te…Dr Surlina Yin-Oracle 93 views 2 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant -
Cloud HCM Talk Radio - Empower Employee Experience using HCM Digital AssistantAI-based digital assistants are great tools that provide opportunities to foster collaboration and enhance productivity in today’s workplace. And this is where Oracle Di… -
Is there any document on dialog flow based on utterance?Summary: We are looking to understand the response of ODA for different utterance? Once we know the reponse of ODA based on different request/utterance, we may need to d… -
Chat widget appearnce issue after 22c patchSummary: Content (required): With the recent release 22c, there is change in chat widget cards how they show up to end user. It is showing one full card skill and partia…
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HcmV2 Rebasing Known IssueSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): It has been found that the tracking id of a compo…Dr Surlina Yin-Oracle 171 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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List of all the skills available in Oracle Digital AssistantSummary: Is there any documentation available on the pre-defined skills in Digital Assistant Content (required): Is there any documentation available on the pre-defined …
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Oracle Digital Assistant Best Practice Webcast Series starts September 6th 2022Summary: Join this 6 part series to get started with Oracle Digital Assistant. Content (required): Digital Assistant is an AI service that offers prebuilt skills and tem… -
Deeplinks for wellness tasks and Learning Content VideosSummary: Deeplinks for wellness tasks and Learning Content Videos to select individually Content (required): We have been trying to use the deeplink to go to specific we…
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Translation Service of ODASummary: Hi - I am implementing Oracle Digital Assistant in Oracle HCM Cloud Subscription right now and we have requirement to translate delivered ODA skill to Thai Lang…
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ODA transfer to live agent in HRHD setup stepsSummary: Is there some more detailed information on how to transfer from ODA to a live agent within HRHD? I have seen that there is capability to do this, but I'm unsure… -
Can someone help me locate the most recent Implementation Guide for HCM Digital AssistantSummary: Content (required): Can someone help me locate the most recent Implementation Guide for HCM Digital Assistant Version (include the version you are using, if app… -
How to create custom skills in Oracle Digital AssistantSummary: How to create custom skills in Oracle Digital Assistant Content (required): I need to create a custom skill set for ODA. Version (include the version you are us…
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It looks like your digital assistant doesn't have any registered skills yetSummary: Content (required): Hi all, we need to customize the delivered FA DigitalAssistant. So, followed the below steps: 1. Clone the delivered FADigitalAssistant into…
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Applying ODA Best Practice to the HCM SkillsSummary Lessons learned from 12 months of hands-on experience in HCM Skill implementation projectsContent As a former VP of Development in Oracle I was the architect of … -
Digital Assistant Configuration errorSummary Receiving error while configuring Digital AssistantContent We are receiving an error message when configuring the Digital Assistant in Fusion Application. Error …
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ODA for Canadian ClientsSummary: ODA does not recognize company country defaults - system is returning US terms that are not relevant to our employees (W2 over T4, State over Province, inconsis… -
Worked Example: Send payslip to home emailSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Reference: Oracle Human Capital Management Cloud …Dr Surlina Yin-Oracle 43 views 0 comments 3 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Worked Example: ODA Single Turn Analysis for Improving AssistantsSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Care and Feeding : Single Turn Analysis for Impro…Dr Surlina Yin-Oracle 71 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Free ODA Learning and CertificationOracle are offering the Digital Assistant Certified Specialist training and exam for free until the end of the year. So I thought I’d check it out … and I have to say, I…
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Free ODA training and certificationOracle are offering the Digital Assistant Certified Specialist training and exam for free until the end of the year. So I thought I’d check it out … and I have to say, I…
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OU Cloud Learning Subscription: Oracle Digital Assistant within HCM CloudSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content https://learn.oracle.com/ols/learning-path/oracle-digital-assis…Dr Surlina Yin-Oracle 46 views 2 comments 2 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Initiate a message (Microsoft Teams)Summary: I'm trying to make the Oracle digital assistant start a conversation with the user via Teams, but the message doesn't arrive. I followed this documentation http…User_KXK94 22 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Love the new draggable icon feature in 20.12Content Quick video demo of the new draggable icon feature in the 20.12 web sdk. Love it! Thanks ODA team!
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Testing errors in ODASummary There are a lot of errors when testing the ODA, most caused by seeded utterancesContent We have implemented ODA and are not setting up the automated testing so t…
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HR Digital Assistant Testing LimitationSummary It isn't possible to test a digital assistant unless the skills are publishedContent When developing the digital assistant and the skills it is necessary to test…
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Not able to interact with my digital assistant via desktopSummary Hello - When i click on my DA from a desktop regardless of browser being used i am unable to send the message. It is working on a mobile device through the oralc…