General
Discussion List
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo… -
Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Which of the ODA services are not coming under SKU or free of costSummary: We want to implement Oracle digital assistant for our customer. Customer want to understand about free services provided in Oracle Digital Assistant. Content (p…Siddhesh Nisal 41 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant -
Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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Enable Oracle Digital Assistant for HCMSummary: Not finding Oracle Applications Cloud in Oracle Cloud Services Content (required): Hello all, We are enabling the Oracle Digital Assistant for a client, followi…
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 41 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant -
Exporting conversations from chatbot to a text fileHi all, I'm looking for ways to export conversations from chatbot to a text file and send it via email. Are there recommendations or changes that I can make to my applic…
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A Welcoming User Experience (web channel only)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na…Dr Surlina Yin-Oracle 595 views 33 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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ODA Need a way to provide drag capability for chat widget to adjust length and heightSummary: Looking for Drag capability for ODA Web SDK Chat Widget Content (please ensure you mask any confidential information): Hi, We're looking for a way to provide dr…
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Unable to remove hyperlink in payslipHi Team, when a user asked the show my salary in the chatbot it is displaying two responses, one is salary details and the second one is to view all payslip links as sho… -
Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to call a VBCS page from ODA chatbotSummary: We want to call a VBCS page from ODA chatbot. The page will be a login user page. User will enter its id and password and the same should flow back to the ODA c…
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Sound notification when a response is received (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user receives a sound notifica…Vladimir Cordero 31 views 2 comments 0 points Most recent by Leonardo de Barros-Oracle Digital Assistant & Mobile
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Enable sending and receiving emojis (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user sending emojis? Thanks in…Vladimir Cordero 11 views 1 comment 0 points Most recent by Sherif Bashar Digital Assistant & Mobile
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How to get Logged in User's emailSummary: I need to display the logged in User's email address in the chatbot output Content (please ensure you mask any confidential information): Version (include the v…
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Would like to learn HCM/fusion paired digital assistant. Could you please suggest some resourcesI have worked on standalone Oracle digital instance and would like to explore hcm/fusion paired digital assistant
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How to disable the skills apperaing on the chat widget as a welcome messageSummary Not able to disable the Skills from the chat widget as a welcome messageContent Hi, I see the skills inside the Digital assistant Chat widget as a welcome messag…
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Oracle Digital Assistant - Transcript for conversationsSummary: Can you please let me know if transcripts are available for the conversations occurred during a session through Oracle Digital Assistant? How this functionality…Claudia Gregorio 21 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Does Image Parsing in the Expense Assistant work with Slack?Summary: When using the expense bot in Fusion, when you upload a receipt, the bot will parse details from the receipt. When uploading the same receipt to the Slack expen…
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Oracle intelligence advisor formatting issuesSummary: We have two interviews where the header in a Word document is showing correctly on the template but when the form generates it either doesn’t show at all or is …
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how to maintain user message history in oda after page refreshhow to maintain user message history in oda after page refresh
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Example Utterances Not Working on First TrySummary: When using the Expense Skill in ODA, the Example Utterance "Upload a receipt (recommended)" does not work. This is the delivered recommended utterance for the a…
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How to recover accidently deleted flow from the skill in ODASummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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how to add profile.email when we use conversation tester in odaSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) buttonSummary: How to enable Feedback component in HCM-ODA Chat Window While Closing the Window using (X) button Content (required): We have enabled the feedback component wit…
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Use Chat for Careers V2Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers Content (please ensure you mask any confidential information): Use the…Dr Surlina Yin-Oracle 531 views 0 comments 1 point Started by Dr Surlina Yin-Oracle Digital Assistant
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Is there a way to monitor user inactiveness and display a feedback prompt at the end of journey?Summary: Hi All, Is there a way to monitor user inactiveness and display a prompt at the end of the journey asking for feedback from the user. For example: If the user h…Saravanan Gangadharan 1 view 1 comment 0 points Most recent by Anupama Patil-Oracle Digital Assistant
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Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel?Summary: Does Redwood UI Necessary for DA As an Agent? and can we use in Teams Channel? Content (please ensure you mask any confidential information): Version (include t…
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Do we need to subscribe for ODA or a basic version is available in standard subscription package ?Summary: Do we need to subscribe for ODA or a basic version is available in standard subscription package ? Content (required): Do we need to subscribe for ODA or a basi…