General
Discussion List
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How do we address employee with ODA using their preferred name?Summary: Need to address employee by preferred name in ODA widget Content (required): We are implementing ODA and I have changed the greeting to address the employee by …
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.…
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 122 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Digital Assistant Pre Provision setupSummary: I am encountering an issue while trying to install Digital Assistant. I am the Administrator but still getting this msg and not able do the setup the digital As…Revanth.Rondla 13 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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How to fetch the names of open project from fusion by using digital assistantSummary: I want to built the digital assistant by using Visual mode . Basically, there is use case to fetch all the names of open project from oracle fusion. What to sta…Dhanashree 12 views 1 comment 0 points Most recent by Adrian Paun - Oracle-Oracle Project Management
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Change the font colorSummary: hello, is it possible to change the font color within the chatbot? i attach a screen to show you the problem We would like to change the font color present in t…Gianfranco Fariello 12 views 3 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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1Enhancement in AnalyticsSummary: Following is the requirement we have received for analytics "Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying…
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Flow Designer User Feedback - Infinite loop.Summary: When user is asked for user feedback from 1 to 5, and the user types a number greater than 5 (6, 7, etc.), the session goes in an infinite loop. Content (please…
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Does Digital Assistant configuration page will be moved to Redwood?Summary: Does Digital Assistant configuration page will be moved to Redwood? If so does that cause any impact to the current configuration features available in the Digi…
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ODA Widget is not appearing in Redwood pagesSummary: Hi Surlina & Team, For some reason, ODA widget is working like a charm in Responsive UI pages but not in loading in Redwood pages. Any idea why the widget is no…
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go impact the visibility of that roleSummary: good morning,a custom role and I need to trace how and what goes impact the visibility of that role,how can I do that? thanks all
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User with only Digital Assistant - Manager role is not able to see chatbot/"Ask" iconSummary: I have a question related to Digital Assistant - Manager role. Actually when I tried adding only the delivered Digital Assistant - Manager role to an employee a…Anshuman Chatterjee 13 views 1 comment 0 points Most recent by Marius Voicu-Oracle Digital Assistant
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Chatbot using ODA for EBSCan we Use Chat bot for On prem EBS(Can we create custom component and can connect with EBS database) chatbot will be stand alone or can we embedded it to start/welcome …vicky fk 64 views 3 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Looking for sample use cases for LLM integration with ODA in HCMSummary: We are looking for sample uses cases for LLM integration with ODA in HCM. Content (please ensure you mask any confidential information): As per the Oracle docum…Anoop K N 42 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Looking for options to mitigate limitations of LLM while integrating with ODA.Summary: Looking for options to mitigate limitations of LLM while integrating with ODA. Content (please ensure you mask any confidential information): Below are the gene…Anoop K N 32 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Balaji Vijayakumaran 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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No option to clone the Delivered ODASummary: HI Experts, On clicking the 3 dots of the delivered ODA, I am not getting the option to clone. there is only view. What m I missing? How can we get the clone op…
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View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…Sravani_Vaka 22 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse…
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Solution to collect the reason candidate withdraws application.Summary: Even though there is not a delivered functionality to collect the reasons a candidate is withdrawing their application, has anyone found or built a solution to …Jonathan Plazewski 41 views 1 comment 0 points Most recent by Suman Chenumalla-Support-Oracle Digital Assistant
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Facing permission issue in ODASummary: Just a day ago, we've enabled ODA in one of the customer's POD. I am trying delivered skills like HCMV2 to get absence balance of some people. however I am gett…
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where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…aditiBendwal-Oracle 49 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Is there a way to enable photos to be sent over SMS to expense bot using Twilio?Summary: Currently when using the expense bot over SMS, pictures are not being saved in the expense app. Is there a way to send photos using SMS? I'm aware that SMS allo…
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Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 24 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Which of the ODA services are not coming under SKU or free of costSummary: We want to implement Oracle digital assistant for our customer. Customer want to understand about free services provided in Oracle Digital Assistant. Content (p…Siddhesh Nisal 42 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions?Summary: Can a Non-Manager HRBP able to access Digital Assistant to initiate HR Transactions? Content (please ensure you mask any confidential information): If a HRBP (w…