HCM Skill
Discussion List
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check the…
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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How to Track the change audit in Oracle digital assistant - The person who did rebasing of DAHi All, Recently we faced a situation, where one of our team members had rebased the Digital assistant to upgrade the DA version to 24.04.05. When we try to track the ch…
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How to display the user's name in the welcome messageContent When a user first opens the HCM Digital Assistant dialog they are greeted with the default message: " I'm here to help! Here are some things you can do:" This is…
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FA Digital Assistant - Insights and Retrainer are BlankSummary: Unable to view data on Insights or Retrainer tabs for FA Digital Assistant in Production, but works for other Digital Assistants and in Lower Environments Conte…Courtney Mecikalski 31 views 4 comments 1 point Most recent by Courtney Mecikalski Digital Assistant
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Digital Assistant for HCM is not working as expectedSummary: Hi Team, i have cloned the existing HCM frequent questions Skills and try to published it. It was successfully trained and published but its not visible in empl…
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Seeded Skills HCM - ODA for SaaSSummary: Seeded Skills HCM - ODA for SaaS Content (please ensure you mask any confidential information): I might be asking a question that has been asked before, but I'm…Rihan Jameel 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Will the recording of the HCM Digital Assistant Office hours from 15th April get posted ?Summary: The recording of Northwell Health's HCM Digital Assistant office hours from 15th April is not present on the event page. The PDF is there, but no video. WIll th…RyanPatrick 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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I can't use and view the chatbothello, I have assigned the roles: Digital Assistant - Access Role Digital Assistant - Employee Role to a user, but this user cannot access the chatbot How come? Thank youGianfranco Fariello 17 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Bot is responding "I couldn't connect to the application. Please try again in a few moments."Summary: When im trying to Search direct reportees from Manager Login . Bot is giving me response "I couldn't connect to the application. Please try again in a few momen…
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ODA task time outSummary: ODA task is timing out and giving below error while the Oracle HCM cloud is still active. If the Chatbot window is open for around 4 5 mins and then next messag…
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Standard ODA Skill for OLCSummary: Please advise if there is any standard ODA Skill which can be enabled for Learning Cloud? Content (required): Version (include the version you are using, if app…
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No table data and/or foreign keys were provided.When we try to import tables to Oracle Digital Assistant(ODA) then we are getting below error: No table data and/or foreign keys were provided.
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How-to: Using publicWorkers REST to fetch Position Name or Business Title or Direct ReporteesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): In this exercise, you will learn how to make chan…Dr Surlina Yin-Oracle 122 views 7 comments 3 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Digital Assistant Pre Provision setupSummary: I am encountering an issue while trying to install Digital Assistant. I am the Administrator but still getting this msg and not able do the setup the digital As…Revanth.Rondla 13 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to fetch user's country in Oracle Digital Assistant Custom SkillSummary: We are creating custom skill which responds to questions answer based on user country and answer varies as per country. To achieve this we need API to identify …
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How to fetch the names of open project from fusion by using digital assistantSummary: I want to built the digital assistant by using Visual mode . Basically, there is use case to fetch all the names of open project from oracle fusion. What to sta…Dhanashree 12 views 1 comment 0 points Most recent by Adrian Paun - Oracle-Oracle Project Management
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Receiving Permissions Error From Digital Assistant Expense BotHello, I am receiving the following error when attempting to enter expenses through the SMS chat bot: "Sorry, I can't start an expense for you because you don't have per…
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ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Can't get Digital Assistant to show in HCMWe configured ODA using the Config and Deploy your Digital Assistant in 4 days documentation. We have completed the setup, however, the ODA will not show up on the HCM s…
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go impact the visibility of that roleSummary: good morning,a custom role and I need to trace how and what goes impact the visibility of that role,how can I do that? thanks all
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User with only Digital Assistant - Manager role is not able to see chatbot/"Ask" iconSummary: I have a question related to Digital Assistant - Manager role. Actually when I tried adding only the delivered Digital Assistant - Manager role to an employee a…Anshuman Chatterjee 13 views 1 comment 0 points Most recent by Marius Voicu-Oracle Digital Assistant
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Looking for sample use cases for LLM integration with ODA in HCMSummary: We are looking for sample uses cases for LLM integration with ODA in HCM. Content (please ensure you mask any confidential information): As per the Oracle docum…Anoop K N 42 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Looking for options to mitigate limitations of LLM while integrating with ODA.Summary: Looking for options to mitigate limitations of LLM while integrating with ODA. Content (please ensure you mask any confidential information): Below are the gene…Anoop K N 32 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile
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Bind user response to REST payloadSummary: We are trying to use the Fusion REST Service to create absences in Fusion based on chatbot input. Is there any documentation available on how to bind user input…Balaji Vijayakumaran 31 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Where is the most up-to-date version of the "Use Chat for HCM" document?Summary: Where is the most up-to-date version of the "Use Chat for HCM" document? The last version I can find is from 2022. Content (please ensure you mask any confident…
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View your performance redirects to deeplink but not to Redwood page in Oracle Digital AssistantHi, We used to have responsive page for Performance then the link "View your performance" was working fine. Recently we changed it to Redwood page but it still redirecti…Sravani_Vaka 22 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to restrict a skill in a digital assistant on the basis of locationSummary: Hi Experts! We need to restrict a skill for the overseas employees so that only they are able to see the FAQs in that skill and no one else. And also the overse…
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How-To: Default login credentials for Regression Testing AutomationSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content #PassTheKnowledge The Hcm skill includes the capability for cu…
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Digital Assistant Requests Get the Response “It looks like you don’t have permission to access thisSummary Digital Assistant Requests Get the Response “It looks like you don’t have permission to access this information”Content Hi all, we're running into the same issue…