Redwood
Discussion List
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Schedule Journey allocationHi, I am trying to find the page from where I can schedule a journey allocation. I can see that one scheduled allocation has been created but not sur how!! I need to kno… -
From Journey notification it should route to assigned journey page of the specific employeeHi Team, We have a requirement, When clicked on access the task in journey notification there is a back button when clicked it should route to assigned journey page of t… -
unable to find endpoint - Error for Contextual JourneySummary: We configured a contextual journey for Add Absence and was working fine initially and later it is giving the below error unable to find endpoint… -
Reminder Email in JourneySummary: Hi all, I received a notification regarding an email reminder for a journey allocated to an employee, but the email reminder I received was not only for users w… -
Journey: How to hide Reassign and Reopen button?Hello, We have the requirement to hide the buttons reassign and reopen in a journey? Can someone advice on how to do this? Thanks Tanusha
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Journeys eligibility profile based on Legal Employer is not workingHi, An employee globally transferred from Legal Employer A to Legal Employer B. When we reassign the Journey after the global transfer, it still reallocates the tasks re…
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Can we close multiple tasks together in journeysSummary: Hello All, We have a requirement from our client to close multiple tasks together in journeys » checklists. Kindly let us know if anyone has faced a similar kin…
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Reminder frequency before due dateHello, I'd need a clarification on how reminders' frequency works when set as "before due date". In the case represented below, if the task is ongoing starting from toda… -
How to hide Journeys tabs for certain rolesSummary: We are in the process of migrating over to journeys and I was wondering if you could advise on the steps torestrict the tabs in journeys for certain custom role… -
Ip address Definition in e-signature taskSummary: What is the definition of an IP address in an e-signature task? How do you identify the machine IP used for e-sign and what do the other chain of IP addresses s…
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Expired task notification doesn't workHi everyone, why the expired task notification doesn't work? The user doesn't receive notification after his task is expired. Which could be the issue? Regards, Maria
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Notification for task ownerHi everyone, how can we configure a notification for task owner when a task is expired? is it possible? Regards, Maria
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While Assigning Journeys in Person Search LoV is display active and inactive recordsSummary: Hello Expert, We have enabled Journey and while testing we found the Person Search is displaying the result for the record whether active or inactive. Is there …
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Help Configuring Guided Journeys to work with GenAI servicesThe team is working on a POC to use guided journeys to display a response from an API call; however, documentation is limited as far as specific implementation steps so …
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Trigger a journey to employee as soon as performance document is completedSummary: Content (please ensure you mask any confidential information): We would need to trigger a journey to employee as soon as employee's performance document is comp…
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24C New Relationships tab for Career and Development JourneysSummary: Hi, Investigating new functionality in 24C - I don't see the 'Grow' option in my Relationship usage drop down and was wondering if there are some licensing requ…
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Is Docusign mandatory to enable physical signature for electronic signature taskSummary: Hello, We are trying to enable physical signature for e-sign tasks. I wanted to know under Integration details, is it mandatory to give third party integration …
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Expired task trigger the next oneHi all, I have the follow issue: Task 1 is completed not because task is done by user however because of expire status When the above happened, it triggers the notificat…
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How to configure journey tasks so they appear sequentially in 'Tasks to Finish' of Oracle GrowSummary: Journey tasks are not appearing in the sequence order as configured in the journey. Content (please ensure you mask any confidential information): We have creat… -
Report Task type error with Excel formatSummary: Hi experts, we have built a journey where a task is configured as a report task type, the report is in excel format and it seems to work perfectly. (We are able…
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Questions on nudgesSummary: I am trying to assign journey based on employee anniversary. Need help on below questions Content (please ensure you mask any confidential information): I am tr… -
Context journeys for benefitsHello you all. Our client have requested to create a context journeys for benefits, related to "Family and Emergency Contact - Action". In Brazil we use this action to i… -
Assigned Journey, Filter "All reports"Summary: Hi, When LM filter for Direct Reports, then he is able to see all his tasks for his reports , but when he select "All reports", he is not able to see anything. …
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Cannot find people to assign JourneySummary: Content (please ensure you mask any confidential information): Hello experts, I cannot assign Journey as in Select employee field no result is returned; while i… -
How to add the text message for the Journeys page?Summary: How to add the text message for the Journeys page? Content (please ensure you mask any confidential information): How to add the text message for the Journeys p…
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Can we give dynamic tokens (like the user's Display Name) in the Checklist Message?Summary: I want to give the user's Display name somewhere in the Journey page. Is it possible to give dynamic tokens in the Message tab of the journeys? Also where does …
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Mass-assigned Journey auto-completes for all employees once one employee is marked as complete?Summary: Hello, I am testing mass-assigning Journeys to a group of employees. During this testing I noticed that if one employee completes their Journey, the Journey wil… -
How to Enable I-9 Task for a New hireSummary: How to Enable I-9 Task for a New hire Content (please ensure you mask any confidential information): How to Enable I-9 Task for a New hire Version (include the …
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How to have dynamic tokens in journey message?Hi Team, We have a requirement, where in Journey task there should be a dynamic message for all the task. example: The person name, number and position details should va…
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How to disable three dots for an employee when he is assigned task in a Journey?Summary: We have a requirement wherein Employee, who doesn't have access to Reopen a task assigned to him during a Journey (Redwood), shouldn't be able to view the Three…