Responsys
Discussion List
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how to embed social media sharing buttons into the email content?Hello, Can you give information about how we can embed social media sharing buttons into the email content? Is there a way to do that and how does it work? If there is a…
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Sending attachments in emails from responsys APIWe are trying to send emails with attachments from Responsys API. To send emails with attachments via API in responsys I have to send attachmentData, that field that is …
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Managing campaign attachments via program or APIHi, is it possible to manage campaign attachments inside a program? Or can the attachment be added/removed only in the campaign workbook? We were wondering if there is a…
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On-Demand Webinar: Email Deliverability Best Practices [Jan 2024]Worried you're not making it to the inbox? Join Oracle expert, Markus Frank, as we explore strategies, tips and tricks to maximize your email deliverability in today's r…
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On-Demand Webinar: Be Where Your Customers Are: Go Mobile! [Jan 2024]Be Where Your Customers Are: Go Mobile! Join Oracle experts Raúl Domínguez Zamora & Mansoor Baig as they talk about the importance of being where your customers are and …
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On-Demand Webinar: Supercharging Responsys with the Advanced Intelligence (AI) packExploring Advanced Intelligence and Campaign Orchestration in Responsys You may have a lot of rich data available to you; making sense of this data and breaking down the…
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Responsys Webinar: Be Ready For The Festive Season with Oracle Responsys [2023]Be Ready For The Festive Season with Oracle Responsys [2023] As the festive season approaches fast, we understand the importance of effective marketing campaigns to reac…
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Responsys - Unity integration: audience fields not available in the Resposnys ProgramHi, I'm Luca Trevisani and I'm an Accenture employee and I'm working on Marketin CX Platforms and I would like to submit the following idea. Currently we have an integra…Luca Trevisani 43 views 1 comment 6 points Most recent by Pramod Kumar Gudla-Support-Oracle Responsys
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SFTP Responsys speedHello, Recently we faced a too slow data rate transfer to download or upload data to resposys. The Oracle team dont understand our problema, we dont have any QoS to limi…
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Product Notice: Oracle Responsys 2023 Holiday Preparedness Update [Oct 2023]Oracle Responsys 2023 Holiday Preparedness Update Over the past few months, the Responsys team has completed several major infrastructure and product enhancements that p…
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Can I have multiple domains for the SMS URL shortener in Responsys?Hello, All of the URL shortener links for our SMS messaging are similar to http://abc.co/. (ex. http://abc.co/F7Tffg) Is there a way we can use more than 1 domain for th…Chase_Follett 31 views 3 comments 0 points Most recent by Sudarshan Chitrala-Support-Oracle Responsys
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OCI Migration Prep - Domain Branding [2023 and 2024 OCI Migrations]Domain Branding with Akamai If your account is migrating to OCI in 2025, please review Domain Branding and OCI Migration [2025 OCI Migration]. Learn more about Responsys…
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Responsys' Move to OCI Data CentersAnnouncement: Oracle Responsys moves from our legacy data centers to Oracle Cloud Infrastructure (OCI) Oracle has a longstanding reputation for providing innovative tech…
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How to Decode Special Characters From LinkHere is an example of the image URL as it is passed to Responsys : https%3A%2F%2Fwww.xxxxx.com%2Fxxxx%2Fcatalog%2Fxxxx%2Fxxxx%2F7%2F0%2F7xxx%2xxxxx092022.png Below Actua…
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How to handle when we see large increase in hard bouncesPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2255893.1
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Link breaking when using RPL personalizationHi community! I'm having trouble with personalizing a link in Oracle Responsys RPL. I'm trying to use the variable ${PRODUCTS.URL_PRODUCT}, but the link breaks when I pr…
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Oracle Responsys 23A Release Info [Jan/Feb 2023]Oracle Responsys 23A Release Highlights App User Details REST API Segment Performance Reporting for Mobile App Campaigns Mobile App Analytics: Cohort and Funnel Analysis…
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Timers in Program (Elapsed time) doubtCould you tell me something about the Program's time element? If I set 1 day of elapsed time to send a campaign, is this time counted as 24 hours? Example: The program l…
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How to reference a supplemental table with dynamic variable - PushHello, how are you? I want to implement a program with mobile push. The audience will be obtained from a view (schedule filter or view), which contains the RIID_ and STO…
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How to A/B test subject line and content?Hello- I want to do a simple A/B test for subject lines for one email content. And I also want to do an A/B test for one email, two different content. I'm using Responsy…User_2025-07-18-15-41-23-529 21 views 2 comments 0 points Most recent by Lisa M Lane - Support-Oracle Responsys
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Testing trigger email APIHi I am new to responsys and I am trying to trigger a campaign via Rest API. I can do it for a new campaign in create but for an existing one, the API says successful bu…
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Call Responsys From from a Landing Page - Preference CenterIs there a way to call a Responsys Form from outside a Responsys email and still bring personalization data? I know in the form usage we have an URL that would open the …
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How many days does the data of a campaign reside in a Live Report in Oracle ResponsysIn the Live Reports, the sent data sometimes lasts more than 7 days in some campaigns, in others after that time the records are no longer seen (in fact the last 500 rec…
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Form does not register in a newly created field (Oracle Responsys)I had a problem with a Form that was linked to a Profile List. This form registered two fields in my profile list:- Name- EmailHowever, when I needed to include two more…User_2025-03-07-22-17-51-707 11 views 1 comment 0 points Most recent by User_2025-03-07-22-17-51-707 Responsys
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Add file uploads to Responsys FormsHI all, Has anyone managed to do a file upload via a Responsys form? I cannot seem to find any reference to this in Reponsys or Eloqua docs and google searches... It see…
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Cannot uninstall an app due to `Error encountered while performing this action`Issue: When I try to uninstall an app, I get dependency errors on AMS. How can I resolve this error? Steps to replicate: - Install PassKit app - Go to Applications - Cli…User_2025-03-07-22-12-20-306 11 views 2 comments 0 points Most recent by User_2025-03-07-22-12-20-306 Responsys
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What is the impact of stopping a running campaign that is part of a program?What happens to the target customers within the program?
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Responsys Live Report missing Launch DateHi, Have anyone had an issue with a daily e-mail that has a missing launch date in the Live Report? We have an example where we are sure there was a launch, there are ev…
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Responsys APIHi, I'm looking for an API to attach the HTML file/template that is to be used in emails from some external source where these files are hosted and then pass the file li…
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Current Responsys system outage (Interact2 / Pod 2) - ETA / Details? (2/1/2022)Does anyone have details related to the current complete Responsys system outage for Interact 2 ? We have been unable to get an meaningful response from support to at th…