Discussion List

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  24A-Employee search has Action which is again linking to HCM links- How to hide or remove the links

  Summary: In 24A-Under Next Gen Help Desk Module Quick Actions >Employee search has Action which is again linking to HCM links- How to hide or remove the links to HCM Mod…

  Received Response

  Shaily 24 views 2 comments 0 points Most recent by jkolb-Oracle May 1, 2025 8:55PMHelp Desk
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  Case Management - Documents vs Attachments

  Summary: Difference in functionalities between Documents (Case Management) vs Attachments (HR Heldpdesk) Content (required): Hi Team We want to understand the difference…

  Received Response

  Karthik K-Oracle 101 views 3 comments 1 point Most recent by Onye Apr 24, 2025 8:41AMHelp Desk
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  Anonymous comments or complaints in HCM

  Summary: We have a request to have a space so that employees can post requests, comments or complaints anonymously. We were exploring the option through HR Help Desk but…

  Received Response

  Samantha Aguilar C 28 views 3 comments 1 point Most recent by Pradeep TU Apr 22, 2025 12:34PMHelp Desk
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  Difference between HR Help Desk Request and Internal Service Request

  Summary: Need help to understand how differently we can use the 'HR Help Desk Requests' and 'Internal Service Requests' Content (required): We are implementing NextGen H…

  Received Response

  Jhansi K 1.2K views 5 comments 0 points Most recent by Nilay Indurkar Apr 12, 2025 9:48AMHelp Desk
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  The phone number of the primary contact is not displayed correctly.

  Summary: The phone number of the primary contact is not displayed correctly. Content (required): The phone number of the Primary Contact is not displayed correctly in th…

  Received Response

  Pamela Lugschitz 25 views 9 comments 0 points Most recent by Akanksha_Jain-Oracle Apr 11, 2025 9:18AMHelp Desk