HR Help Desk
Discussion List
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Does Redwood HR Helpdesk have Approval Workflows?Summary: I have not seen any workflow mentioned in documents. Our client seems like they wanted to have something like after the agents states a resolution, they want to… -
'The offering isn't enabled' error message on the HR Help Desk Interactions List pageWould anyone know the origin of the error message 'the offering isn't enabled' on the 'show interactions' page? Path: Open an SR - Select Show Interactions from search b…
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Exception during RestAction error in the Case page after 23D upgradeSummary: Exception during RestAction error when creating a case Content (please ensure you mask any confidential information): Case page is not working as expected. Exce…
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Product Group is not populating any list of values in Create Service Request pageSummary: Hi Experts, I am trying to find list of values against product Group but i could not find any values. Screen shot for your quick review and reference. Please le…
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Redwood Next Gen Help Desk on Mobile AppSummary: Struggling to get Help Desk tab or the My Help application to appear on the springboard. Having read the implementation guide, in regards to the My Help applica…