Category 248
Discussion List
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Unable to create a OCI free account in Colombia RegionSummary: I'm trying to create a free Oracle account, but it seems that when I select Colombia as the region, the payment verification window does not appear. I tried usi… -
How to invoke OIC Endpoint from OCI Health Checks with basic AuthPlease let me know how to invoke OIC Endpoint with Basic Auth or Client Credentials from OCI Health Checks. The Get call is working from Postman but I cannot add Authori…
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Oracle Fusion OCI Console user login reportSummary: Oracle Fusion OCI Console user login report Content (please ensure you mask any confidential information): We have recently migrated our Oracle Fusion HCM insta…
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I can't login OCI.I am studying OCI using my always free account. I deleted unused resources, but there is a problem that I can't log in later. I also tried to reissue the password. I thi…
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oci cli output character encodingIf I do: oci compute instance list --compartment-id ocid1.tenancy.oc1..deleted > test.json in Powershell and open the file in Notepad++, it claims the character encoding…
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can't find out tenancy name, lost access to my old emailSummary: forgot my tenancy name and can't access the email i created my account with Content (please ensure you mask any confidential information): my original email is …
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Unable to Access Oracle Cloud Free Account Due to Broken 2FA Device and Expired CardHello, I’m unable to access my Oracle Cloud Free Account because my 2FA device is broken, and the credit card linked to my account has expired. I now have a new card, bu…
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Need bypass code or one time MFA to access my cloud accountSummary: I am trying to access my cloud account. I reset my password and in order to log in the page is asking for a bypass code. I tried alternate login methods but the…
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I changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account nowI can't access my cloud account and my account is marked as inactive. I talked to technical chat support but they couldn't verify my credit card information. I don't rem…
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MY INSTANCE DISABLED I GOT AN EMAIL ABOUT ITSummary: my instance is disabled and got an abusive details of I'm using crypto or cloud mining in oracle free tier but its wrong i never used crypto there's only WordPr…
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The Autonomous Database Operation Failed Due To An Unknown ErrorSummary: Database will not start up after a period of inactivity Content (please ensure you mask any confidential information): My free version is returning this message… -
Instance terminating for more than 12 hoursI could not connect to the instance so i tried to force reboot it and it was in stopping state for about an hour, then i decided to terminate the instance but it did not…
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How can I delete my free tier account (not using it).Summary: I'm logged in as administrator (I think since I don't have any other credentials). Screen states my username with (root) behind it but the 'Request tenancy dele…
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Need to upgrade to PAYG but not accepted my credit cardSummary: I am having valid credit cards but system does not accept it for upgrading, which Azure and AWS all are fine with those cards Content (required): Please help me…
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Problem when decoding json from oci compute instance list output in phpI use php and I want to decode the json output from the command oci compute instance list. In Powershell, This works fine to display the raw json: php -r "var_dump(shell…
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Cannot restart instanceSummary: Instance became unresponsive after Toronto problem today. Tried to restart it but it fails. Content (required): The instance in question is OCID: ocid1.instance…
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How can I reboot an instance that is stuck "modifying"?Summary: I cannot stop/reboot or even send diagnostic reboot/interrupt. All actions result in "this instance is currently being modified, try again later" Content (requi…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-a703c3e95a3640c9adb9e91048dcbe25.identity.…
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oracle free cloud account compromisedSummary: Someone hacked my free cloud account. I would like it either terminated or reset back to the original information. Content (please ensure you mask any confident…
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Issue with Password Reset for OCI AccountSummary: Not receiving password reset link to Gmail Content (please ensure you mask any confidential information): Dear Oracle Support Team, I am experiencing issues acc…
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Tenancy Admin rights are gone for some reasonSummary: Tenancy Admin rights, on my ALWAYS FREE, are gone Content (please ensure you mask any confidential information): Today upon logging into my FREE instance my Adm…
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I can't access to my Oracle Free Tier Account and my WebsiteI am writing to request urgent support with my Oracle Free Tier account and my website. Background: Approximately three months ago, I created an Oracle Free Tier account… -
Getting ERR_NAME_NOT_RESOLVED when trying to login to cloud consoleSummary: I've had my compute instance turned off for a month or so now, and I tried to log in to the console about a week again to turn it back on and could not. I've tr…
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my email address can not receive the password reset emailI forgot my password for Oracle Cloud, when i want to get email to reset the password, my email address can not receive the password reset email, check my spam folder,no…
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Compute Instance - cannot login after adding VolumeSummary: After adding a Volume to my Private Compute Instance and adding the volume to the /etc/fstab and rebooting the box I now am getting a "SOCKS connection failed: …
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Please restore default permissions on my instance, lost access to everything even though I'm adminSummary: Please restore default permissions on my instance, lost access to everything even though I'm admin Content (required): A few weeks ago I had noticed that my lit…
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Instance Stuck in 'Stopping' State After Boot Volume ReplacementSummary: I recently used the "Replace Boot Volume" feature on my instance (VM.Standard.A1.Flex), which is part of the Free Tier. After performing the replacement with a …
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SAML identity provider signing certificate is expiringSummary: Received an email that the SAML identity provider signing certificate is expiring, but the IDCS it is pointing to, we are having trouble finding within OCI. Any…
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the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracleSummary: the phone on which I had MFA no longer works and I would like to receive a bypass code for my oracle cloud account! Content (required): Version (include the ver…
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Authenticator app forgot Oracle account, and I lost my bypass codes.Summary: My authenticator app forgot my Oracle account. I was foolish and failed to preserve the bypass codes. This is a free-tier account. Content (please ensure you ma…