Category 42-2
Discussion List
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Duplicate resolution request leaves the victim OSR status remains Active. Needs to be inactive.Summary: When a duplicate resolution request is processed, the victim OSR status remains Active. Can we have the process Inactivate the victim OSR during the request? Ve… -
Can we setup Territories for Opportunities without product line/ Revenue lines setup?Summary: Opportunity Territory set up without Revenue lines and Product Line configuration Content (please ensure you mask any confidential information): Hello, Can we c…
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communication feature within CX sales.Is there a plan to create a feature within oracle CX Sales to enable communication within objects between resources? Similar to what salesforce has with chatter.
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UI Branding in oracle sales cloud applicationHi All, We have the request from customer to customize the UI of sales cloud. Customer would like to make following changes in the sales application. change the Font of …
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How can we export attachments from opportunity objectSummary: We want to know the process to export all the attachments from opportunity object. Content (please ensure you mask any confidential information): We want to exp… -
Sales Insights AI feature Opportunity effectiveness data is not getting updated properlySummary: Sales Insights AI feature Opportunity effectiveness data is not getting updated properly Content (please ensure you mask any confidential information): Sales In…
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how to extend the expiry of retired lead in salesonce the lead is retired, it stays in database for 15 days before getting removed permanently. 15 days is a default value, so exactly where can we change the the number …
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Restrict Activity Access to specific user(s)We've used access groups to allow our organizations users visibility into all records (Accounts, Contacts, Activities, etc.) so that any user can assist a customer. Howe…
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Getting error while accessing the Configure a Model REST APISummary: We have a requirement to configure the model and add to existing quote through webservices. We tried with the oracle docs, but we are not able to process fully.…
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How to get the login statistics for Mobile app logged-in UserSummary: We want to capture the Mobile User's logged-in Device name, IP address, Login Time, Logout time etc. In the current Subject area "Sales - CRM Resource System Us…Mahesh VT 14 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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How can I dynamically count a column in OTBI?Summary: Hi, In OTBI, how will I be able to get the count dynamically per year when the data type is string, and the sample value is "ABC 2024". Here is my theory but it…Ivony Ann Paula Salango 83 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Add Territory Team to Partner Team on Territory AssignmentSummary: On territory Assignment on Partner the Team Members from territory do not get Added to Partner Team Automatically. Is there a Customized workaround for this? Co…Anubha Vijayvergiya-Oracle 11 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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Can I enable MFA using Google Authenticator natively without IDCS?Summary: One of our prospects uses Google Authenticator for its MFA capabilities. They are interested in switching their operation to Oracle Fusion CX Sales Cloud, but t…Cristian Rogelio Velasco Gutiérrez 12 views 5 comments 1 point Most recent by Kishore Padala-Support-Oracle Applications Security
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Lead to Opportunity Conversion not creating a new accountSummary: The REST Lead to Opportunity conversion smart action allows users to select two options to create new contacts/accounts: enableCreateContact enableCreateAccount…
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Way to export the OOTB attributes and descriptionHello, We have a requirement here to export the OOTB attributes and description. Need to know in which way we can achieve this. Any help relevant to above is appreciated…
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How can we disable / remove the 'Delete Note' Action from Note Object and Edit of the Note RecordSummary: We do not want to allow the user to delete the created notes and also once the note create should not allow to edit the record , how can we achieve this. Conten…
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what is the process of Quote and orderSummary: What is the process for quotes and orders without CPQ, and how is the data displayed? Content (please ensure you mask any confidential information): Version (in…
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Application Composer cannot find custom object on NavigatorSummary: I have created a custom object and setup custom pages for landing/create/details/search regions. and assigned page access to SCM Job Role - Product Data Steward…
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VAT update in runtimeSummary: Whenever I update the VAT, it doesn't update the amount in real-time. Content (please ensure you mask any confidential information): Version (include the versio…
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Is it possible to map ERP DFFs to CDM?Summary: We have two DFFs on the ERP side, located in the HZ_CUST_ACCOUNTS table. The requirement is to use the two DFFs in a groovy script-based AccountSetMaster rule. …
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Process to view All Accounts/OpportunitiesHi, Application Name: Oracle Fusion CX Sales Cloud Service Users are able to see only the Accounts/Opportunities which they have created. To give them access to view all…
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Send actionable notification to user and capture the response takenSummary: We need to send custom notifications to the user from the Oracle PCS workflow application and then capture the response taken. For e.g., if there is any task as…
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Field Search not workingSummary: We have a DCL search page , in that we have DCL fields and all are working except one DCL. Though we are giving the value in it , it is not considering it for s…
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How to calculating VAT (Value Added Tax) in an opportunity product line in Oracle Fusion CX SalesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Where is opportunity custom sub-tab data storedSummary: I have created a custom sub-tab on the opportunity screen, which is a table of new custom data rows. I need to query this data joined to the opportunity. Does a…
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Adding a custom field to the Lead Convert Page LayoutI am looking to add a custom field that is associated to an opportunity to the lead convert page layout, the one to create an opportunity from a lead, but it is not avai…
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Users are getting the error "The value of the attribute team member isn't valid"Users are getting the error "The value of the attribute team member isn't valid" while creating Accounts in the Oracle Fusion CX Sales Cloud Service application. Please …
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How to change the domain of the notifications that are sent through the workflow.Summary: We are using the sales cloud workflow to send emails to contacts. Content (please ensure you mask any confidential information): When a sales opportunity change… -
BI Publisher - Roles to Cancel Scheduled Job ReportWe are trying to cancel/delete an active scheduled job report. What are the roles we need to have the privilege to cancel the report job?
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Workspace does not display recent changes in Account OwnerUpdates made to the Account Owner are visible on the Team page, but these changes are not appearing in the workspace area. Has anyone else seen such behavior and perhaps…