Category 42-2
Discussion List
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How to grant record access for Account Team Members without using TerritoriesSummary: We have a requirement where any resource added to the Account Team should be able to view/edit all associated records. Currently, we are setup for only Ownershi… -
ParameterNameValues in runReport() Method doesn't workHello everyone. I have a problem with the runReport() method, when I enter values in the section, it correctly returns a base64 but when I decode it, it only shows me…Jonatan Montiel 46 views 2 comments 0 points Most recent by Jonatan Montiel Reporting & Analytics for Sales
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Block API access for the custom sales job rolesSummary: We created custom sales job roles (e.g. sale rep, sales mgr, sales vp) by copying the OOTB job roles. We'd like to disable REST API access for these custom job … -
Bulk/Multi Edit Pages For Sales Objects In Oracle Fusion CX Sales CloudSummary: Hi All, Is there any way to customize bulk/multi edit pages for sales object? We have requirement that we need to enable couple of fields, additional to the fie…
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Parent Account WorkspaceIs there a way to add the Parent Account column in the Account Workspace. The field is available in the standard Account Object Landing page, but I don't a way to add it…
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How to Number Records in landing page list ?Summary: would it be possible to add row numbers in front + number of total items that have come out of the search/number of opportunities on a certain landing page ? Co…
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Is there any possibility to include the entire reporting hierarchy as CC in the Email from BI Agent?Summary: Currently when ever the email is being sent from the agent , entire reporting hierarchy is receiving the email separately. Is there any possibility to include t…ArjunReddy88 22 views 1 comment 1 point Most recent by Prabha.R Oracle-Oracle Reporting & Analytics for Sales -
CX Sales Mobile Session TimeoutSummary: We are using 3rd-party identity service instead of Identity Cloud Service for SSO. One issue we have is that user needs to sign-in again and again once in a whi…
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Is there any Alternate option for Encryption Type or SSL is the only option in BI Publisher ?Summary: The Villages IT team has plans to disable SSL on servers in the coming months as it is deemed a deprecated protocol. Basic authentication using SSL is our only …Baskara Sateesh-Oracle 1 view 0 comments 0 points Started by Baskara Sateesh-Oracle BI Publisher Learning Center
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Can we create our own Record Set and create our own criteria for records that can be searched?Summary: We have a requirement to only see CRM specific contacts when searching on CRM Objects (Account, Opportunity and Campaigns). Is there a way for us to filter thos…
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Can we merge records with Resource/HR Employee usage and custom party usage?Summary: Merge records with two different party usages. (Resource/HR Employee and Custom) Content (please ensure you mask any confidential information): Hi, We have a re… -
Use <BillToSiteVO> as Related Object in Dynamic Choice ListSummary: In App Composer, the 'BillToSite' field on the 'Subscription' Standard Object uses as the Related Object on the Dynamic Choice List. I would like to use this s…
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Sales stage history report - count if revert to a single sales stage twice.Summary: Sales stage history report - count if revert to a single sales stage twice. Content (required): I am trying to create a report showing the number of opportuniti… -
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ADFS to Azure AD SAMLSummary: Hi All, Our ADFS signing and encryption certificates will be expired on May 2024, we are exercising possibility to migrate to Azure AD SAML. Last time we needed…Prudhvi Varma 22 views 3 comments 0 points Most recent by Kishore Padala-Support-Oracle Applications Security
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Cannot Replace Saved SearchWe are trying to update one of the Saved Search for Opportunities. However, when we are trying to save the saved search, we are receiving an error: What would be the pos…
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is there a way not to see ERP contact in Sales/CRM?Summary: currently we are having an issue wherein our CRM users see ERP contacts in workspace, but ERP users can't see the CRM Contacts, is there away we can avoid our C…
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Display the city names in a different language while the User language is still English?Summary: Content (please ensure you mask any confidential information): Our clients have a requirement. We need to display the City, State names etc in their country's l…
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Is it Possible to change font style of BPM Email NotificationSummary: **This post was created as part of a How to Service Request (SR) Is it Possible to change font style of BPM Email NotificationSiraj Syed -Support-Oracle 42 views 2 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales
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Email Address Validation on UISummary: How to validate the contact Email Address in UI? Is there an out-of-the-box validation available? using REST or Regex groovy? Content (required): Version (inclu…Siraj Syed -Support-Oracle 64 views 3 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales
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Application Usage Insights not showing any data for OrgSummary: We are trying to check usage of system but Application Usage Insights not showing any daa Content (please ensure you mask any confidential information): Version…Kamal Wadhwani 12 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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oracle sales cloud backup strategyHi , We are looking for a strategy to complete backup all the object configurations and data in our oracle sales cloud. As per oracle documentation there is no way for o…
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How to automatically set up a industry on Account detail page.Summary: Hi , I want to Auto set up Industries field value to Other Industries if it is null at Account creation level. But api name of Industries field is not available… -
How is it possible to hide a field in Manage Account Hierarchy?Hello, How is it possible to hide the field "Typ" in Manage Account Hierarchy? I saw so topics about adding new custom fields (https://community.oracle.com/customerconne…
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We are getting the following error while creating user for Digital Customer Service.Summary: Hi, We are getting the following error while creating user for Digital Customer Service. "The URL you provided for the IDCS_REST_ENDPOINTAPP third party applica…SreejithNairS 57 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Digital Customer Service
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Is it possible to set the default owner in the list of assigned sales resources in lead assignment?Summary: Is it possible to set the default owner in the list of assigned sales resources in lead assignment? Content (required): We have several assigned sales resources…User_2025-07-18-06-07-44-367 11 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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CTI integration in OEC using Cisco Jabber?Summary: Content (required): We have a requirement to do CTI Integration using Cisco Jabber in the oracle engagement Cloud. can we Achieve this in OEC? if yes, please sh…
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How to fix multiple record line showing for the same resource in opportunity team tab?Summary: Showing multiple record for the same resource in opportunity team tab. I can replicate this scenario by creating a new opportunity record and the opportunity RB… -
How to show custom DCL value using OOT Subject AreaSummary: We notice that any custom DCL added in a standard Object is not reflecting in any OOTB SA, we are aware that OOTB SA is not editable and for us to see the Custo…