Category 42
Discussion List
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Need to get summary of failed records of Incentive Compensation Participant Detail Import processSummary: Need to get summary of failed records of Incentive Compensation Participant Detail Import process Content (required): I am submitting Incentive Compensation Par…Jaeyshree Kumaran Kalpana 31 views 5 comments 0 points Most recent by Varun Jain-Oracle Incentive Compensation -
Change history does not include the changes made on the line revenue**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: I activated the change history for the opportunity object, but it …Dragos Deak-Support-Oracle 41 views 1 comment 0 points Most recent by Dragos Deak-Support-Oracle Sales
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Using formula text field in a workflowSummary: We have a requirement to capture multiple email addresses(comma separated) in a text formula field and use that in the Workflow Email task 'To Address' field. H…
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How many lines can be managed in one single sales order without any performance issues?Summary: How many lines can be managed in one single sales order without any performance issues? Content (required): Version (include the version you are using, if appli…
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Inteligent Facet in My Knowledge page - B2B KMSummary: Inteligent Facet in My Knowledge page - B2B KM Content (required): Like we have facet in left panel of OFSC knowledge search (with document type, Collection, pr…
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Article visibility restriction in OFSC based on user groupSummary: Article visibility restriction in OFSC based on user group Content (required): Like article visibility restriction using User groups in B2B Knowledge whether we…
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Whether an external tool/engine can work/run for generating recommended article in Service request?Summary: Whether an external tool/engine can work/run for generating recommended article in Service request? Content (required): Whether an external tool/engine can work…
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Need the ability to assign/tag a knowledge article with one or more keywords.Summary: Need the ability to assign/tag a knowledge article with one or more keywords. Content (required): Is there any option to tag a knolwdge article to one or more k…
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Does product allow follow/subscribe capabilities of articles for user and get notificationsSummary: Does product allow follow/subscribe capabilities of articles for user and get notifications Content (required): Does product allow follow capabilities of articl…
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Priority set to attributes in article for searchSummary: Priority set to attributes in article for search Content (required): If specific priority can be set to obtain search results for e.g. Title should be higher pr…
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How the knowledge search works?Summary: How the knowledge search works? Content (required): Whether knowledge search indexing happens on all the attributes in article? Knowledge Search with Product , …
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How to make a field conditionally required in CX Sales Mobile App**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: We have a conditionally required field in SUI and will need to rep…Hector Dantas-Support-Oracle 81 views 1 comment 2 points Most recent by Hector Dantas-Support-Oracle Sales
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Whether a video file is defined as Document Type in OFSC - Oracle knowledge.Summary: Whether a video file is defined as Document Type in OFSC - Oracle knowledge. Content (required): We have integrated B2B KM in OFSC to show Oracle Knowledge sear…
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Can we control access to that particular Note record based on a custom field?Summary: Content (required): we have a requirement to give/control access to a particular note record based on the value present in the Custom field. if u have any docum…
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Using Groovy Script is it possible to load CSV file Data from custom object to it's related object?Summary: The CSV file uploaded as the attachment in a Custom Object should be loaded and create records in it's Related Object Service Request(Using Groovy Script). Cont…
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Is there a way to autorefresh infolets on login?Summary: Is there a way to autorefresh infolets on login? currently if logged into oracle sales cloud, the infolets section shows up, but need to click on 'Refresh' to l… -
Is it possible to open a custom tab in Account object when a contact calls in CTI?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Is it possible to open a custom tab in Account object when a conta…Daniel Placinta -Support-Oracle 51 views 4 comments 0 points Most recent by Veena Verma-Oracle Fusion Service -
Conditional sections in B2B Knowledge ManagementSummary: Business has a requirement on restricting visibility to a section of content in B2B knowledge articles based on user group. Content (required): Business has a r…
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contact and contact pointsSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Cannot see Job title value when a contact is associated to opportunity**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: There is a jobtitle value in contact but when we add contact to op…Dragos Deak-Support-Oracle 51 views 2 comments 0 points Most recent by Prasanth Prabhu-Support-Oracle Sales
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Logic of Recommended articles in Service request of B2B service cloudSummary: Logic of Recommended articles in Service request of B2B service cloud Content (required): What is the current logic (fields used) to generate recommend articles…
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Enable email Notification for CX Sales ModuleSummary: Based on the Doc ID 2346344.1, we were unable to loacte the domain wise email enablements, We wanted to know this feature is currently supported or not ? Conten… -
lead assignment rule and when click run assignment button its showing the below errorWe created rule based assignment Need to know the cause of this error "The message is The object to be assigned can't be found. Contact your help desk.." -
How to create a new advanced search option to view opportunities created within 90 days?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Request is to modify an Opportunity UI List from Page Composer in …
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Adaptive Search Full-Publish Time Metrics for Large Data VolumeSummary: Hi, The adaptive search full-publish takes long time to complete. I wonder if that's expected and if we can optimize the running performance. Here is the detail… -
URL pattern for ManageHierarchyLinkSummary: Hi, Does anyone know what's the URL pattern for ManageHierarchyLink on Account Overview subtab? Thanks, Adam Content (required): as above Version (include the v…
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How can I get an export of the Industries for Accounts in Sales CloudSummary: We are looking to update the list of Industries in Sales Cloud. We were looking to start by exporting the list and then editing it and then updating the list of…
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Approve From Mail With a Custom Template**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: is it possible to approve or update any field from the mail templa…Kyler Thomas-Support-Oracle 31 views 1 comment 0 points Most recent by Kyler Thomas-Support-Oracle Sales -
How to Add/Update the Classification Codes for CUSTOMER_CATEGORY ?Summary: How to Add/Update the Classification Codes for CUSTOMER_CATEGORY ? Content (required): **This post was created as part of a How to Service Request (SR) ** Versi…Jacqueline Li-Support-Oracle 31 views 1 comment 0 points Most recent by Jacqueline Li-Support-Oracle Sales
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Digital Sales - Account HierarchySummary: Hi, We'd like to manage account hierarchy in Digital Sales with the following capabilities - Add Child Remove Child Are these features supported? Thanks, Adam C…