Category 42
Discussion List
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Best practice to create a custom roleContent Hi, I had 2 queues as Q1, Q2 and I want to add one button in the SR details page layout which should be visible only for Q2. For that I have created a new role w… -
How to store Opportunity record in service requests sub-tab ?Content Hi Team, I am having a button as "Create opportunity" which will create a record into opportunity object and a subtab as "Opportunities" in service request layou… -
Return link in OBIEE DashboardSummary We want to have a link that will return from the dashboard to the main view in Analytics Tile.Content We want to have a link that will return from the dashboard … -
Extract numbers from stringSummary Extract numbers from string in groovyContent I have below type of string in my output response in groovy. I need to extract unique numbers from this string and s… -
Is it possible to by pass territory based visibilty using groovySummary Need option to select customer from other territory in opportunityContent Hi All, We have an senario where sales user need to create opportunity for customer in … -
Action Plan AutomationContent Dears, I need to start the action plan automatically after I click Save And Continue in the service request.. how can I do this? Version 20C (11.13.20.07.0) -
How to know which SQL predicate used on partiular DCL filedSummary Is there any way which sql predicate is constraing in values out of all prdeicates on objectContent Hi All, Currently sales user is not able to see all account r… -
Throwing Warning MessageContent Below is the script we'd created that will display a warning message. def warning = 'Customer Account is outsde your Market Unit.' adf.error.warn(warning) Issue:… -
FSM migration for pods with multiple language packsSummary how to migrate?Content Hi, For the pods which have multiple languages installed, how do we migrate setups? For example, I have English, Indian, Japanese installe… -
Save The Date: 20D-21A CX Sales Release WebinarsSummary 20D-21A Release Webinars for SFA & PRM, CDM and Platform and SPPMContent Save the Date for CX Sales 20D-21A Release Webinars Coming Soon to the Portal Oct 21, 20… -
Session Topic?Summary What would you like to learn more about?Content We are currently planning the rest of our CX Sales sessions for the rest of the year. What topics would you like … -
Setting milestone through data uploadContent Hi Team, I have uploaded some service requests through import management and verified that the milestone is not set even after clicked the "update service reques… -
Clarification on OOTB reports are available in service?Content Hi Team, In Service, Is the below reports are available in OOTB or have to create custom reports? I don't find any in BI analysis. 1. Average speed of response t… -
I am not able to see Activities associated with Business plan in analysisSummary Not able to see any result for Custom subject area having relation between Activity and Business PlanContent Hi, I have created the custom subject area of Activi… -
How to populate sales record values into opportunity Page using Groovy ScriptContent Hi Team, We are in the middle of implementing CPQ. We currently have an email workflow triggered by a condition on the opportunity. What the business wants is to…User_2025-01-28-09-27-58-262 32 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
Data visibility from CDM to ReceivablesSummary TCAContent Quick question - I wonder if anyone experienced the following and how you addressed it. Here is the detail, I create a Organization (Party) and Addres… -
Impact on standard category field in service request objectContent Hi Team, I want to know that which is the best way to maintain SR types either using the standard category or by creating a custom field. Because now I'm using s… -
How to include SR object fields into Milestone object in Email templates?Content Hi Team, I have created an email template for SR escalation which will be trigger through Object workflow on Milestone object. In that template doesn't have Serv… -
User Should not be able to qualify a lead before accept or rejectSummary Should not be able to qualify a lead before accept or reject (Owner)Content Should not be able to qualify a lead before accept or reject, Can we customize that u…User_2025-02-08-01-38-24-980 20 views 5 comments 0 points Most recent by Siraj Syed -Support-Oracle Sales -
Sales - 10 Things You Didn't Know CX Sales Can Do Today, 1 October 2020, 9 a.m PT - Submit QuestionsContent Submit your questions for the Sales - 10 Things You Didn't Know CX Sales Can Do Today session to have them answered during the live event. Post your questions by… -
Sales – Actionable Infolets for CX Sales: Office Hours, 29 September 2020, 8 a.m PT - Submit QuestioContent Submit your questions for the Sales – Actionable Infolets for CX Sales: Office Hours session to have them answered during the live event. Post your questions by … -
Warning Message shows twice before the record saves.Summary We want to show warning message once before the Lead record saves.Content Upon creation of the leads record, we have a validation rule that will check if the MMS… -
REPLAY: File Based Upload of Incentive Compensation RulesSummary Learn how to manage Incentive Compensation rules more efficiently with a file based import. Content Using Import Management, administrators can more efficiently …Chad Bryant-Oracle 55 views 0 comments 1 point Most recent by Chad Bryant-Oracle Incentive Compensation -
Search and select layout expressionContent Hello Members, I would like to know how does the expression works for search and select layout? I would need to fetch value of custom field and display it in one… -
Customise Search PopupSummary Need to include additional field in the search window for Ship-to-PartyContent I have a requirement to extend the search popup as shown in the attachment. I woul… -
Import and Export Management for faster and easier data loadingSummary Import and Export Management makes it faster and easier to load and maintain your data. Content Import and Export Management makes it easier for application admi…
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Sales – Best Practices: Getting Started on CX Sales Mobile, 22 September 2020, 8 a.m. PT - Submit QuContent Submit your questions for the Sales – Best Practices: Getting Started on CX Sales Mobile session to have them answered during the live event. Post your questions… -
Workspace for Fast and Easy Access to CX Sales and Fusion Service!Summary Get the Workspace Advantage for your CX Sales and Fusion Service teams! Content Workspace is designed with a super-fast search that gets you to your CX Sales and… -
Is it possible to show partner deatils in accountSummary We need to show related partners of account from PRM in account 360 in subtabContent Hi, We have an requirement to show the list parters who worked on the leads …