Category 440
Discussion List
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REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g… -
You don't have permission to access this informationSummary: Post importing HCM skill v2 from Production to dev instance . We are getting "You don't have permission to access this information" response for most of the que… -
Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
workforce structure job search in redwood is displaying duplicatesSummary: I am trying to search for a job through workforce structures in redwood page. While I search for one job by passing the job code it is returning two lines with …
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Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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How to position chat bot personalisation underneath skill banners?Summary: Have amended the below setting within HCM Design Studio to enable the chat bot personalisation to appear at the bottom of the skill banners. This doesn't work u…
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Submitting Multiple receipts in Expense Skill not workingHi everyone, We are implementing the expense skills and while testing I'm encountering an issue with "Upload multiple receipt at once" flow and checking the logs won't g…
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Chatbox not recognizing Expense Type for Expenses creationSummary: We configured the Chatbox for Expenses but is not recognizing the expense type. Is bringing a list of Expense Types but not the one I requested (Association/Due…Pablo Schenquerman 72 views 28 comments 0 points Most recent by Xena Arcabos-133101 Digital Assistant
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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Internal Candidate Experience V2 Skill - Not working properlyI'm a new developer working with the Oracle Digital Assistant and I'm hoping for some guidance. We are currently implementing the out-of-the-box "Candidate Experience V2…
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ODA Salary Intent not working as expectedODA is not returning salary amount when Employees enter 'Show my Salary'. They have the ability to see this manually via Me > Show More > My Compensation. They also have…
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SSO configuration failure in ODAHi, We are trying to configure SSO for Oracle Digital Assistant (ODA) when deploying a bot to Microsoft Teams. The Oracle documentation instructs us to configure the App…
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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Unable to pull latest version FADigitalAssistant from store.Summary: Unable to pull latest version FADigitalAssistant from store. version:"25.07.03" | platform version:25.02 Error: Couldn't install digital assistant FADigitalAssi…
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Unable to Extend or Clone latest version of Candidate Experience V2 skill?Summary: Unable to Extend or Clone latest version of Candidate Experience V2 skill. version : "25.07.03" | platform version: "24.08" On Cloning, Getting Error: An intern…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST featureSummary: We have enabled "ADD WORK SUMMARY TO JOB APPLICATIONS USING AI ASSIST" feature but we are getting this issue - Hmm, you did well, but I seem to struggle. I coul… -
ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,… -
Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence TimeoutPradeepGoud 3 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Has anyone experienced success in utilising ODA to reduce HRHD Service Requests?I'm working on improving our ODA with a goal of reducing the volume of queries recieved by our HR Shared Services team that could have easily been handled by ODA. Has an…Cameron.H 41 views 1 comment 0 points Most recent by Elaine Leffler-Support-Oracle Digital Customer Service -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…Alan Livingstone-Oracle 2 views 1 comment 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.6K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant
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Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …