Category 440
Discussion List
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Can ODA respond to employee questions by reading from policy documents(knowledge article)?Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employe… -
Digital Assistant for Opportunity MarketplaceSummary: Hi Content (please ensure you mask any confidential information): Can someone guide me on how to create a digital assistant for internal candidates in an opport…
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Can we enable language other than English in ODA for HCM Skill. Is it available out of box?Can we enable language other than English (e.g. Portuguese) in ODA for HCM Skill. Is it available out of box?
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Modify the chat conversation before sending to Oracle service cloud after agent chatSummary: We have Agent chat Survey links from the previous conversations in the same session that are automatically added to incident threads in Oracle Service cloud whi…Paramesh Mallichetty 566 11 views 2 comments 0 points Most recent by Paramesh Mallichetty 566 Help Desk
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Need some clarification on implementing MS Teams channel with ODASummary: We are in the process of integrating Oracle Digital Assistant with MS Team Channel. We reached out to MS Team for setup and team came back with some questions. …
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Error occurs when validating the digital assistant with delivered skillSummary: Below Error occurs when validating the digital assistant with delivered skill after the upgrade: We have identified some issues that might cause problems with t…
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list of delivered HCM V2 skills and intentsSummary: Can i find a list of delivered out of the box intents and skills for HCM V2 FDA ? Content (please ensure you mask any confidential information): Version (includ…Mostafa Hatata 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Unable to create Knowledge Group / Knowledge Dialogs in ODASummary: Hi All, There is a functionality of Knowledge Group which is introduced in ODA. We followed standard documentation shared in link below to open the side menu an…
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate… -
How to enable Knowledge Dialogs in ODASummary: We are looking forward to enable Knowledge Dialogs in ODA so as to use RAG functionality which is offered. This is enable better document searches which more gr…
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ODA FADigitalAssistant 24.07.10 BUGAfter setting up ODA and configure to Fusion 24B, everything was out of the box, no customization, then we encountered a bug for Approvals skill that responds with a ful…
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Oracle Digital Assistant FADigitalAssistant version and Fusion refresh handlingWhat should be the best practices on FADigitalAssistant version? Should we always get the latest version from store? In case of Fusion refresh, does the Digital Assistan…
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ODA unable to provide link to view team's performance for Line ManagerSummary: ODA is unable to provide link to view team's performance for Line Manager. The line manager is able to access it via My Team > Career and Performance > Evaluate…
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External candidate skillSummary: Hi - I followed all steps from below mentioned oracle document and enabled OFA for external career site but boat is not responding to any message. I did configu…
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How to change the request for tax documents from ODA to be Canadian customer centric?Summary: How to change the request for tax documents from ODA to be Canadian customer centric? Currently the HCM skill provides the links to review Year end documents fo…
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How to change the default prompt for the Personal Job Assistant on the external career site?Summary: How to change the default prompt for the Personal Job Assistant on the external career site that comes after the Help Prompt? Content (please ensure you mask an…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 44 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Line Manager should be restricted for Hire an Employee (Tasks) should prompt response Not AccessibleSummary: In Digital Assistant Chatbot - responses (output) - Line Manger abstract, custom roles when type command "Hire an Employee" should be restricted to access Tasks…Ravi Chandra HCM Implementation 61 views 11 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Got the error An unexpected error occurred while invoking the Large Language Model through ODA SkillSummary: Got the error An unexpected error occurred while invoking the Large Language Model: {"errorMessage":"invalid request: prompt must be at least 1 token long.","er…
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ODA chatbot not allowing to send message from Microsoft TeamSummary: Integration between Oracle Digital Assistant & MS Teams has been created and while selecting the available option when we have to enter some information for cha…
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error :
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How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi… -
When we click on Clock in or out hyperlink in chat bot an empty page is opening.Summary: Hi Team, When we click on Clock in or out hyperlink in chat bot an empty page is opening. Please find below screen shot. Content (please ensure you mask any con…Dharma88 21 views 5 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Card not showing Image on Teams but showing on BOT TESTER in Teams channelSummary: Image is not getting shown on MS Teams but image is drawn when tested using BOT TESTER via TEAMS CHANNEL Content (please ensure you mask any confidential inform…
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Delete Skill from ODAWe have enabled Standard ODA for SaaS customer and Customer has only HCM Modules but standard ODA is also showing other modules skills like Expense , Finance skill, how …
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Push notification to update Career PreferencesSummary: We would like to push a poll to employees to update their Career preferences Content (please ensure you mask any confidential information): Could anyone please …
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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Can ODA be integrated with SharePoint, to access documents to be used as a knowledge base?Summary: We want to enable ODA to access documents stored in SharePoint, to be used by ODA as a knowledge base. Is this possible? and if yes how? Content (please ensure …