Collaboration
Discussion List
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OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, … -
Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, MadhuUser_2025-01-31-00-30-36-440 39 views 3 comments 0 points Most recent by Graham Sawell-116355 Field Service -
Assigning activitySummary directly assigning activity from tech to techContent Hi Gurus, What are the possible ways for assigning an activity from technician to technician. Other than col…
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Using Collaboration Cloud Service OFSC 18CSummary Collaboration Cloud Service ReportsContent Someone knows how to obtain or exists the historical report of the chats, I require the data for example of the respon…Victor Lopez-Oracle 25 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Message ScenarioContent Hi Gurus, What language is supported for trigger point in message scenario. From my understanding, message scenario can be used to send information or data to th…
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Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than…
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Survey through collaborationContent Hi, I have a requirement where we want questions to be posted to technicians through collaboration. Let say, dispatcher asks a group of 5 technicians, if an acti…
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OFSC Collaboration - data retentionContent I'm struggling to find any information in the Collaboration documents around the retention of chats and images. Does anyone know: * How long collaboration chats …Paul Rogers-121924 39 views 4 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Sending images in OFSC CollaborationContent Within OFSC Collaboration, it is possible for people using the Mobility app or Mobility web page to easily attach images to any chats they are participating in. …
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OFSC Collaboration and Daily ExtractContent I'm currently in the process of implementing OFSC Collaboration within our organisation, and we have a requirement to report on the volume of messages and the in…Paul Rogers-121924 38 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service