Collections Work Area
Discussion List
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What's the best practice for handling invalid customer addresses in Oracle Fusion Receivables?What's the best practice for handling customer addresses that are no longer valid in Oracle Fusion Receivables? Is it recommended to update the existing address or creat… -
FinArTrxnsCreditMemosApproval Based on COA SegmentSummary: We have a requirement to create a Dispute approval based on the COA Segment. Is it possible to create this using any condition the rule FinArTrxnsCreditMemosApp…Shubham Laxmi-Oracle 28 views 2 comments 0 points Most recent by Priyanka Ravikumar Receivables & Collections
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How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th… -
Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 12 views 2 comments 0 points Most recent by Priyanka1031 Receivables & Collections -
Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…
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How to score and run Collections Pre-delinquent alongside Delinquent scoring?Summary: We configured (Type Account Level) our Collections scoring, for finally Delinquent but also for Pre-Delinquent strategy assignment. If simulating both variation…
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Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …
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Oracle Fusion standard Collections Aging by Collector 7 Bucket Report in excel format is distortedWe are using the standard Oracle Fusion standard Collections Aging by Collector 7 Bucket Report. When we download the Report in Excel (.xlsx) format, the report opens wi…Vishwanath Sharma 12 views 2 comments 0 points Most recent by Chetna-Oracle Receivables & Collections
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How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre…
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Staged dunning and grace periodSummary: Hi - how can I set up Oracle Cloud Fusion to have a Staged Dunning process ? Content (please ensure you mask any confidential information): Example : Current = …
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External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 5 views 2 comments 0 points Most recent by Jayshree Chavan Receivables & Collections -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
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No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 6 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 14 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 12 views 0 comments 0 points Started by ramesh.daniyala.mcd Receivables & Collections