Collections Work Area
Discussion List
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Granting Business Unit Access via Custom RoleDear All, I have the standard role of "Collections Agent" with access to data in the business unit. This allows me to view the business unit when I search for reports on…George Mattar 41 views 1 comment 0 points Most recent by Keerthivasan-Oracle Receivables & Collections -
How to seregate Customer name, account and site in Collections DashboardSummary: How to seregate Customer name, account and site in separate columns in Collections Dashboard Content (please ensure you mask any confidential information): Vers…
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Collections Multiple Account Multiple Site NameSummary: We are following in customer structure such that Party - Group Company Account - Multiple Legal Entity under Group Company Bill To Site - Multiple Billing Locat…Savir Bansal -Trinamix 31 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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What is use of Attributes available under Transactions Tab in Collection WorkreaIssue: What is the use and related setup for Attributes 1-15 available under Transactions Tab in Collection Workrea-CA Nirmal Choudhary 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Is it possible to retrieve the distributed dunning letters in bulk in Fusion?Summary: HI Team, Could you please let us know if it is possible to retrieve the distributed dunning letters in bulk from Fusion? Content (please ensure you mask any con…Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Is it possible to do an invoice when the customer´s status is bankruptcy?Hello, My client need to know what happen do when the customer is bankruptcy and I want to do an invoice, is it possible? Regards. Romina
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Author in Notes tab in collections work area in incorrectHello SMEs, I am facing an issue. While entering Notes under the Notes tab in Collections. The author is incorrect. Don't know from where the value is coming. I even don…Savir Bansal -Trinamix 11 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Business Level at Collections Dashboard not getting defaultedSummary: Business Level on Collection Dashboard defaults to Null irrespective of the setup Content (required): The collections preferences is configured at Site level an…pawan.k.tallam-Oracle 111 views 6 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…
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DFF Fields for Collections Comment Note at Site LevelPlease advise if anyone is aware of any DFF fields we can use for the Collections Comment Note to show at Site Level. Reference: Idea Number: 618779 Collection Notes cre…Anukirat Bedi 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How do we edit Strategy Tasks in Advanced CollectionsSummary: A Strategy Method is assigned to the Customer ABC, with Strategy Tasks 1 to 5. How do we change the Task 2 once the strategies are assigned to the Customer. I s…
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You can't create a delinquency for this transaction because it already exists. (IEX-615301)Summary: We are getting below error while we tried to update the UnpaidReason via "collectionsDelinquencies" RestAPI. There exists the delinquency ID in SaaS for the pay…
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Unable To See some of the Customer Contacts In Collections DashboardOn the Collections Dashboard Page, some of the customer contacts are not visible, while some are. What could be the reason? And kindly let us know the pre-requisites for…Satish KT 12 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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collection scoring data pointSummary: We have Aging bucket 0-15, 16-30,31 to 60 and 61 to 90 ,91 to 120 last 121+days. Now i want to use this bucket as data point while doing scoring. But i am unabl…charanjeet 11 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is Oracle allowing to send Dunning letters to Internal customers as well?Summary: Is Oracle allowing to send Dunning letters to Internal customers as well? Content (please ensure you mask any confidential information): Client wants to send Du…
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Collections dashboard doesn't updateI created a new customer with expired transactions and my collector installed. I run the jobs: Refresh Receivables Transactions for Customer Account Summaries Collection…
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I am not able to see the current amount of a customer on Advanced Collections Module.My client need to see the current amount its customers on Advanced Collections Module, but it can´t. It doesn´t want to use the search field because it show you every cu…Romina Grimaldi 11 views 2 comments 0 points Most recent by Romina Grimaldi Receivables & Collections
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can we send dunning letter based on strategy and task automaticallySummary: Here is the requirement to send dunning by using different strategy to different time interval. in Setup we are using staged dunning Soft dunning -0 days Modera…
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is it possible to add grace days to payment termsSummary: in Fusion is there a possibility to add grace days to payment terms that would cover the weekend/time of working on receipt application and to delay dunning let…