Collections Work Area
Discussion List
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collectionsSummary: Collections workspace shows below error The document provided cannot be processed as a Policy document. Please verify that you have submitted the correct Policy… -
How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th…Mahesh Kumar L 121 views 10 comments 0 points Most recent by Billa Sravani Receivables & Collections -
What's the best practice for handling invalid customer addresses in Oracle Fusion Receivables?What's the best practice for handling customer addresses that are no longer valid in Oracle Fusion Receivables? Is it recommended to update the existing address or creat…
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FinArTrxnsCreditMemosApproval Based on COA SegmentSummary: We have a requirement to create a Dispute approval based on the COA Segment. Is it possible to create this using any condition the rule FinArTrxnsCreditMemosApp…Shubham Laxmi-Oracle 32 views 2 comments 0 points Most recent by Priyanka Ravikumar Receivables & Collections
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Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 11 views 2 comments 0 points Most recent by Priyanka1031 Receivables & Collections -
Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…
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How to score and run Collections Pre-delinquent alongside Delinquent scoring?Summary: We configured (Type Account Level) our Collections scoring, for finally Delinquent but also for Pre-Delinquent strategy assignment. If simulating both variation…
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Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For …
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Oracle Fusion standard Collections Aging by Collector 7 Bucket Report in excel format is distortedWe are using the standard Oracle Fusion standard Collections Aging by Collector 7 Bucket Report. When we download the Report in Excel (.xlsx) format, the report opens wi…Vishwanath Sharma 11 views 2 comments 0 points Most recent by Chetna-Oracle Receivables & Collections
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How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre…
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Staged dunning and grace periodSummary: Hi - how can I set up Oracle Cloud Fusion to have a Staged Dunning process ? Content (please ensure you mask any confidential information): Example : Current = …