Collections Work Area
Discussion List
-
External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 3 views 2 comments 0 points Most recent by Jayshree Chavan Receivables & Collections -
Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For … -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
-
No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 3 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 2 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections
-
IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 6 views 0 comments 0 points Started by ramesh.daniyala.mcd Receivables & Collections
-
Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
-
Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…HimanshuSetia123 53 views 6 comments 1 point Most recent by Purbita Barman Receivables & Collections
-
Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
-
Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …
-
Oracle Fusion Pre-delinquent Dunning Setup DocumentCan someone please help me with documentation or guidance related to Oracle Fusion Pre-delinquent Dunning setups? I’m specifically looking for a detailed setup/configura…Md Sadiq Hussain 22 views 1 comment 0 points Most recent by Krishna Kanth Kommuru Receivables & Collections
-
How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 71 views 5 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 2 views 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
-
How to get Collections preference sets Oracle Advanced CollectionsSummary: When trying to complete Manage collections Preferences we are unable to select a collections Preference set. Content (please ensure you mask any confidential in…
-
Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
-
Strategies User Task REST API - Not working as expectedSummary: We have strategies with tasks at transaction level. There is a requirement to add a user task at run time for specific transactions like it is possible to do wi…Arun N-OC 21 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections