Collections Work Area
Discussion List
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Collections Metrics By CollectorContent Our client would like to view collections metrics by collector. I didn't see this capability in out of box reporting. Collections do not have any Subject Areas. …Aruna Surampudi 35 views 2 comments 2 points Most recent by Madhuri Kovuri Receivables & Collections -
How to make the change of the Collection Strategy statusSummary How to make the change of the Collection Strategy statusContent Hi team, I need your help to change the strategy status, as it is not allowing me to make the cha…Uma Maheswara rao Ulisi 39 views 2 comments 1 point Most recent by Uma Maheswara rao Ulisi Receivables & Collections
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Different dunning layouts for two groups of customersContent Hi My customer has got two groups of customers and each have got separate dunning layouts. How can I configure staged dunning for the two groups? Thanks in advan…
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Collection notes not showing after save the noteSummary Collection notes not showing after save the noteContent Hi Team, After the creation of the collection note I can see, but now able to query once I click on done.…Uma Maheswara rao Ulisi 122 views 4 comments 2 points Most recent by Uma Maheswara rao Ulisi Receivables & Collections
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Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DSummary Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DContent Hi All, Need an API (REST or SOAP) to update credit data point value in Cas…Gurpreet Singh-252058 66 views 1 comment 1 point Most recent by Saritha15-Oracle Receivables & Collections
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Is it possible to assign set of collection Agents to a collections managerSummary Collection Agent and Collection Managers relationship maintenanceContent Is it possible to assign a set of collection agents to a collections manager? Example: E…Uma Maheswara rao Ulisi 55 views 3 comments 1 point Most recent by Manwesh Jain-30070 Receivables & Collections
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Customer Disputes conversion into Oracle cloud from Legacy as on cutover dateSummary Customer Disputes and notes data conversion into Oracle cloud from Legacy as on cutover dateContent The client has disputes & Customer notes in collections on-pr…Uma Maheswara rao Ulisi 75 views 2 comments 1 point Most recent by Uma Maheswara rao Ulisi Receivables & Collections
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R1320D Strategy Tasks remain in the status as either Wait or To be createdSummary R1320D Strategy Tasks remain in the status as either Wait or To be createdContent We are implementing Advanced Collections and have defined strategies. They were…Chitralekha Maramganti 109 views 4 comments 1 point Most recent by Chitralekha Maramganti Receivables & Collections
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Collections - Creating an Adjustment, can only be negative value?Summary Any documentation that explains why only negative values are accepted in adjustments?Content Hi, Is there any documentation that explains why only negative value… -
error 'no valid transactions to be included in the dunning letter'Summary error 'no valid transactions to be included in the dunning letter' when running for multiple customersContent Hi All Has anyone encountered the error 'no valid t…SarahL 59 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Dunning Letter Configuration Steps or Documents RequiredSummary Dunning Letter Configuration Steps or Documents RequiredContent Unable to send dunning letters to customers, Can you please share the whitepaper document for the…Baskar.Chakravarthi 121 views 4 comments 1 point Most recent by Baskar.Chakravarthi Receivables & Collections -
Creating Disputes - is Auto-Approval possible?Summary Is it possible to have Dispute request approved based on users limits.Content Hi, Currently in our setup Disputes are routed using our approval workflow, is it p…MikeGriffin 77 views 2 comments 0 points Most recent by Angela Xian-Oracle Receivables & Collections
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Strategy Management not changing strategies on errored or open tasksSummary Strategy Management not changing strategies on errored or open tasksContent We have many customers with open or errored tasks and we are unable to change strateg…