Customer
Discussion List
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How to change the primary address at the customer registry level?Summary: Looking to see if there is a way to change the primary address that is stored at the customer registry level? Is this possible? Currently the customer has chang… -
CC Email Address is blank for Customer Statements. How to add CC email in Customer Statement?Job - Create Customer Statements is sending Statements via Email but CC Address is blank. Business wants to add CC address for Customer Statements .
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Customer creation in the box functionalityWe are working to design customer creation/maintenance solution, for that reason our client is finding possible standard solutions in the box in Oracle Fusion. Overview:…
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While invoking/running the ESS Job "Tax Configuration Content Upload", it goes into Retrying StatusSummary: While invoking/running the ESS Job "Tax Configuration Content Upload" from Scheduled Processes/OIC, it goes into "Retrying" Status and then subsequently errors …
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How to update DFF HZ_ORGANIZATION_PROFILES by file loadI want to update DFF values for the HZ_ORGANIZATION_PROFILES by file upload. Do you know there is such function?
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Can I update Customer Profile Using TCA BULK IMPORT after creation in Upload Customer TemplateSummary: Can I update Customer Profile Using TCA BULK IMPORT after creation in Upload Customer Template. Content (please ensure you mask any confidential information): I…
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primary address is not updated in customer party levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Tax Registration Numbers with No Validation (Duplicate Registration Numbers): different behaviorSummary: Tax Registration Numbers with No Validation (allowing Duplicate REgistrations Numbers): different behavior between UI (user interface) and loading (Tax Configur…
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API to update DFF at receipt method for AR Customer account/siteSummary: We have a requirement to store and update certain DFF's at customer account/site level receipt method in oracle fusion. This was one a functionality that our cl…User_OE2EI 2 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to resolve FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid?Summary: FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid Content (required): While using FBDI to load Customer Contacts we are facing with an error where by …Rahul Kumar Gupta.-Oracle 1.8K views 13 comments 0 points Most recent by User_G5307 Receivables & Collections -
Is it possible to use hz_orig_sys_references for suppliersSummary: We would like to use source system reference functionality for tracking supplier source system reference to Oracle ids mapping in hz_orig_sys_references. But I …
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hz_cust_accounts merge status is not reflecting in hz_orig_sys_references for hz_cust_accounts ownerSummary: Enabled SSM in Cloud to track the source to Oracle reference mapping. The level of tracking we are interested in is HZ_CUST_ACCOUNT_ROLES and HZ_CUST_ACCT_SITES…
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Account and account site merge with in same partyScenario: I would like to merge customer accounts and site, see below example. I couldn't find any function in Fusion cloud to perform account merge, could someone help …
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How to restrict access to Customer Page based on Customer ClassSummary: Hi All, We would like to restrict access to Customer Page (Both 'Create Customer' and 'Manage Customer') based on 'Customer Class'. We have many 'Customer Class…
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How do I set up AR Payment Term EOM plus134 DaysSummary: How do I set up AR Payment Term EOM plus 134 Days Content (please ensure you mask any confidential information): Please see SR below with the details, but needs…
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Updating Customer - XML invoicing detailsHello, I would like to know what web service can be used to update a customer XML Invoicing details (found by navigating to Manage Customers > Accounts > Profile History… -
Application of transactions to receipts with the same transaction and receipt numbersSummary: In Setup and Maintenance, the Receipt Class and Method is configured with “Number of Receipt Rule: One per customer.” Because of this, a single receipt may be l…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Manage Customers - Customers not showing in customer searchSummary: Some customers do not appear when we perform a customer search in Maintain Customers. meanwhile the customers exists in OTBI report. Content (please ensure you …
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Customer Merge Request IssueSummary: We are trying to merge two customers as they are the same customer but created as duplicate records. One record has only a profile generated (created when the s…
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Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…Andika Kurniawan 21 views 2 comments 0 points Most recent by Susan Hathaway Receivables & Collections
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How to add existing customer contact to existing customer sites with FBDISummary: Need to add existing customer contact to existing customer sites using FBDI Content (please ensure you mask any confidential information): I am trying to add ex… -
Information on audit report for customer bank account updates at profile levelSummary: Is there any seeded report available that captures all bank updates or changes under the customer profile? We checked in Manage audit policies and fields relate…
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Endpoint URL to get the email id attached to customer siteSummary: Hi All I want to fetch the email id associated with a customer site —Communications and Contact points using endpoint URL's / I have customer number and i want …
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Customer Statement ReprintHello, Hope everyone doing good. While running 'Create Customer Statement' program and when I select Generate Bill as Re-print i am not getting any value under Cycle fie…
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Is it advisable / best practice to enable Audit for Customer Master DataClient Internal Audit Team has recommended to enable Audit Log for Customer Master. We would like to know, whether this is advisable / best practice in Industry to enabl…